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City National Bank
City National Bank proudly offers services, tools and technology that put our people and communities first.
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Jobs//Hybrid//Los Angeles, CA//Developer + Engineer//

Colleague Tech Sr Engineer - SCCM/MECM/Intune (Remote)

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COLLEAGUE TECHNOLOGY - SENIOR SCCM/MECM/Intune ENGINEER


WHAT IS THE OPPORTUNITY?

 

Under general direction of the Manager, Colleague Technology Engineering, the Senior SCCM/MECM/Intune Engineer will be part of the Endpoint Engineering team and be responsible for developing, implementing, supporting, and maintaining the systems and processes used to support endpoints at City National Bank.

 

The Senior SCCM/MECM/Intune Engineer will work to ensure systems and solutions align with modern management methodology, cloud integration, and security and compliance requirements to provide a best-in-class user experience. Multitasking, critical as well as creative thinking, and ability to adapt to a dynamic environment are essential skills for this role.

 

The Endpoint Engineering team oversees the systems that manage the end user computing environment in a dynamic financial enterprise with more than 8,000 desktops, virtual desktops, laptops, and mobile devices. These systems include but are not limited to Windows 10, Active Directory, Microsoft Endpoint Manager Configuration Manager, Citrix, Microsoft Intune, and Jamf.

 

Technology and Innovation Division
As a member of City National's Technology & Innovation group, you will drive, develop, and maintain solutions for clients and colleagues. This is an exciting time of technology advancement and innovation across the bank, particularly within our technology teams.


WHAT WILL YOU DO?

  • Performs system review, infrastructure design and builds, and maintenance and support activities for the colleague technology landscape. This includes operational support and patching of systems after business hours as required.
  • Researches, advocates for, implements, and documents "best in class" approaches to managing and delivering the technology provided by the Colleague Technology Engineering team.
  • Perform administrative tasks, assist with other department activities as needed, and performs additional duties and responsibilities as assigned.
  • Works with cross functional teams to identify operational procedures and best practices in accordance with endpoint configuration management strategy.
  • Thoroughly document processes, procedures, and technical references for activities performed and systems managed.
  • Perform routine reviews of systems and software to determine accurate inventory, utilization and adequacy for demand, and compliance with current hardware and software regulations and requirements. Optimize and automate routine processes wherever possible.
  • Technical growth and development.

 

WHAT DO YOU NEED TO SUCCEED

 

Must-Have*

  • Minimum of 5+ years of experience as Systems Engineer in design, analysis, configuration, and maintenance of complex systems software solutions, based on a thorough knowledge of systems engineering and programming concepts and techniques


Skills and Knowledge

  • Experience working in high security/compliance environments like healthcare, government, defense, and/or banking
  • Microsoft System Center/Intune technologies
  • PC hardware integration and validation – drivers, software packages, Windows OS with our hardware models
  • OS Deployment using Microsoft Configuration Manager task sequences
  • Extensive knowledge and experience with encryption, preferably Microsoft Bitlocker; managing back-end configurations, escrowing keys, providing SME-level support to IT and end customers'
  • Ability to document architectural and procedural information for technical and non-technical viewers
  • Extensive experience in PowerShell scripting
  • Knowledge of SQL reporting as it relates to SCCM
  • BIOS/UEFI functions and configuration
  • Computer hardware configurations and their impacts on performance
  • Microsoft Windows 10 Single and Multisession OS
  • Detailed knowledge of Microsoft Group Policy management and capabilities
  • Active Directory and it's use for managing user and computer objects
  • Wired and wireless networking technologies, topologies, and basic networking concepts such as DHCP, DNS, IP Addressing, Subnets, and VLANs
  • Experience with Microsoft Azure, Office 365, and Azure Active Directory
  • Ability to shift priorities and manage change with a positive outcome
  • Provide outstanding client service, meet high quality standards for services and meet or exceed client expectations. Proactive in seeking innovative ways in which to help others
  • Strong problem-solving skills, takes initiative and uses good judgment, excellent follow-up skills
  • Ability to establish and maintain effective working relationships with all levels of the organization and collaborate well in a team
  • Excellent interpersonal and communication skills (oral and written), professional demeanor and presentation
  • High attention to detail, outstanding organizational skills, and the ability to manage time effectively
  • Position also requires the ability to work under pressure to meet strict deadlines, effectively prioritize multiple tasks

 

*To be considered for this position you must meet at least these basic qualifications
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.


INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.


ABOUT CITY NATIONAL

 

We start with a basic premise: Business is personal. Since day one we've always gone further than the competition to help our clients, colleagues and community flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to drive phenomenal growth today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies.


City National Bank requires all colleagues to be fully vaccinated against COVID-19 to work on-site at any of our locations.

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Prateechi Singh
Data Scientist
TACKLE CHALLENGES
Latitude to shake up a global industry
Prateechi Singh appreciates that City National gives her and her peers space to spark innovation in a way that feels like a startup within the company. “My job requires me to be an investigator,” she said. “There is so much to work on, so much to learn. That’s what makes fintech exciting for me.” While she notes that the banking sector can be slow to adapt to change, Singh said the opportunity to tackle challenges from scratch and figure out how to evolve alongside new technologies like cryptocurrencies is invigorating.
Prateechi Singh appreciates that City National gives her and her peers space to spark innovation in a way that feels like a startup within the company. “My job requires me to be an investigator,” she said. “There is so much to work on, so much to learn. That’s what makes fintech exciting for me.” While she notes that the banking sector can be slow to adapt to change, Singh said the opportunity to tackle challenges from scratch and figure out how to evolve alongside new technologies like cryptocurrencies is invigorating.
My team is very passionate about what we do, and I feel this is the key to success for any project. We try to solve hard problems.
Srikant Vavilapalli
Senior Software Development Manager
WORK HARD, THEN RELAX
A focus on work-life balance
Srikant Vavilapalli said City National Bank’s remote culture is defined by a palpable level of trust between teammates. “We foster open dialogue, which enables me to share expectations and deliverables with my team so that they can execute on time,” he said. Yet this common sense of respect doesn’t just make Vavilapalli’s team more efficient. It also empowers team members to set flexible working schedules. For Vavilapalli, that means he has more time to bond with his daughter or focus on his hobbies, such as cycling and photography.
Srikant Vavilapalli said City National Bank’s remote culture is defined by a palpable level of trust between teammates. “We foster open dialogue, which enables me to share expectations and deliverables with my team so that they can execute on time,” he said. Yet this common sense of respect doesn’t just make Vavilapalli’s team more efficient. It also empowers team members to set flexible working schedules. For Vavilapalli, that means he has more time to bond with his daughter or focus on his hobbies, such as cycling and photography.
I appreciate that our leaders make it a priority to encourage us to take breaks and step away from our desks during the day.
Marj Galapon
Lead Full-Stack Engineer
EVOLVE + INNOVATE
Collaborate with peers and drive progress
A mix of teamwork, autonomy and flexibility offers the perfect environment for Marj Galapon. She appreciates no-meeting Fridays, which allow time to learn something new, and the flexibility to work remotely — even before the pandemic — to avoid spending hours commuting. But perhaps the most transformative element of the engineering culture is the focus on continuous improvement. “We are encouraged to learn new technologies and challenge each other, which motivates us to do better every time,” she said. “City National recognizes all who strive to do their best.”
A mix of teamwork, autonomy and flexibility offers the perfect environment for Marj Galapon. She appreciates no-meeting Fridays, which allow time to learn something new, and the flexibility to work remotely — even before the pandemic — to avoid spending hours commuting. But perhaps the most transformative element of the engineering culture is the focus on continuous improvement. “We are encouraged to learn new technologies and challenge each other, which motivates us to do better every time,” she said. “City National recognizes all who strive to do their best.”
Sometimes I am successful; sometimes I fail — but failure does not stop me from experimenting with new things.

What are City National Bank Perks + Benefits

City National Bank Benefits Overview

We strive to be the best at whatever we do, and that includes the benefits and perks we offer our colleagues.
We understand that colleagues have different needs. As a result, we look to offer a holistic program to support and address physical, emotional, financial and social needs.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Our 11 Colleague Resource Groups (CRGs) help colleagues deepen their relationships and knowledge at work, encouraging more people to connect, learn and celebrate with each other.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
FSAs allow colleagues to set aside pretax dollars to help pay for medical and/or dependent day care expenses.
Disability insurance
Coverage generally begins the first day of the month following hire date. Short- and long-term disability benefits are available to colleagues to assist with periods of injury or illness.
Dental insurance
Preventive care as well as basic and major dental services are provided through either a preferred provider plan (PPO) or a dental maintenance plan (DHMO).
Vision insurance
Coverage is available for vision exams, contact lenses, glasses and frames.
Health insurance
Coverage generally begins on the first day of the month following employment, and colleagues are able to cover spouses, domestic partners and/or dependent children.
Life insurance
When you become eligible for CNB Benefits, the company will provide you with basic life insurance equal to 1½ times your annual base salary, up to a maximum of $100,000 of coverage – at no cost to
Wellness programs
Enjoy access to a wide range of health tools and resources, including health screenings, coaching and/or fitness challenges – all kept confidential and secure.
Financial & Retirement
401(K)
401(K) matching
Pretax and Roth 401(k) - the company matches 75% of the first six percent of eligible pay a colleague contributes each pay period. Match dollars are immediately vested.
Performance bonus
Some positions may be eligible for bonus and/or commissions.
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Paid volunteer time
Paid holidays
Paid sick days
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Customized development tracks
Paid industry certifications
View full list of perks + benefits
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