ActionIQ
Our mission is to unlock the power of data to transform customer engagement and create authentic human connections.
Hybrid

Backend QA Engineer

Sorry, this job was removed at 11:33 p.m. (CST) on Monday, January 31, 2022
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About the Role:

In this role you will be one of the first QA Engineers at ActionIQ. You will be embedded with an engineering team, working closely with developers and product managers, defining and implementing multi-layered test strategy, contributing to the release transformation process and promoting quality centered engineering culture. Supported by other QA Engineers and the rest of the engineering organization, you will play an integral part in helping us shift testing left in our SDLC and finding the right tools for it.

About the Team: 

The QA Team at ActionIQ is in a unique position to define quality standards across the company and provide guidance to engineers on how to meet these standards. We strive to incorporate best testing and test automation practices, optimize work processes and enhance tools.

You will be working shoulder to shoulder with engineers to design, implement, test, and maintain a reliable and scalable platform that delivers terabytes of data every day. You’ll join a team where we support our teammates, help them grow, and encourage each other to keep a healthy work-life balance.

One year from now you will have:

  • Learned the ins and outs of our platform’s backend and mastered assessing risks, understanding dependencies, tracking down and communicating issues
  • Introduced new testing tools and practices into SDLC and CI/CD
  • Worked alongside talented and driven polyglot engineers, focusing on API and backend testing
  • Influenced engineering practices and contributed to the building of our testing infrastructure
  • Enjoyed many Thursday lunches with coworkers from across the company


Responsibilities:

  • Define and implement test strategies for an individual engineering team in alignment with platform wide quality assurance vision
  • Use metrics and feedback to constantly improve
  • Partner with other QA engineers to establish a company wide culture of defect prevention
  • Work with product team and engineers to clarify the requirements and suggest test coverage required
  • Support engineers in testing of new product features and coach them on best practices
  • Use exploratory testing and other tools to guide test automation efforts
  • Coordinate across teams in order to resolve defects timely

What you bring to ActionIQ:

  • 3+ years of relevant experience at a tech company, exposure to Agile startup culture is a plus
  • Experience in backend testing, investigating and debugging difficult problems, utilizing DB queries and reading through logs
  • Strong knowledge and passion for testing methodologies, tools and processes
  • Strategic approach to testing and aspiration to independently develop and implement Agile test strategy for a backend heavy product and its components
  • Excellent exploratory testing skills
  • Aspiration to contribute to bug prevention and testability across the platform
  • Interest in sharing expertise around quality and driving cultural change, including ability to work through disagreements.
  • Experience with Jenkins and scripting CI process.
  • Strong understanding of REST APIs and HTTP request / response semantics. 
  • Understanding of big data DDL and DMLs and AWS solutions. 

Nice to have:

  • Experience with big data, MySQL, cloud infrastructure, JIRA, TestRail, CI/CD, Github and Jenkins
  • Basic test automation or coding skills
  • Exposure to various test automation solutions from front end UI to API to backend
  • Experience with test data generation, and data testing/validation

Our work is broad and complex in nature - please don't rule yourself out if you do not meet every requirement.Benefits

  • Work with a fun, inclusive, and smart team of people as we build a NYC-based enterprise software company!
  • Competitive compensation package, including significant equity component
  • Backed by top-tier VCs (Sequoia, Andreessen Horowitz, FirstMark Capital)
  • Top notch health insurance benefits, including 12 weeks paid parental leave for both parents.
  • We have opened a beautiful new office right on Madison Square Park, and all NYC-based employees currently have the option to return to the office 3 days per week on an “opt-in” basis. We plan to fully reopen our office later in 2022. 
  • Check out our latest blog post here to learn how we designed our return to work plans.
  • Work from Home stipend to optimize office set up.
  • In accordance with ActionIQ policies and our commitment to prioritizing the health and safety of our employees, all office-based positions will require proof of COVID vaccination, including a booster shot, prior to entering the office. Remote employees and guests who visit the office must also provide proof of vaccination prior to entry. Our COVID-19 health and safety protocols may change over time as local and national guidance and regulations evolve.

ActionIQ is committed to building an inclusive, equitable, and diverse organization. We embrace equal opportunity for all applicants and seek to foster a culture of belonging for our employees. We recognize and appreciate that the more inclusive we are, the better we will function as a team. AIQ welcomes qualified applicants of any race, color, ancestry, religion, sex, national origin, gender identity, gender expression, age, marital or family status, disability, military veteran status, and any other status or background. Join us on our journey to build a product that will help our customers deliver memorable experiences that will drive loyalty and growth.

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What are ActionIQ Perks + Benefits

ActionIQ Benefits Overview

We offer benefits catered to the whole person, from top of the line healthcare coverage and wellness programs to employee experiences and professional development opportunities, our employees are at the center of all that we do. As an Actionite, you’ll have the opportunity to explore, enhance and expand your skill set through conferences, workshops, experiential learning, cross-team collaboration and more.

We operate in a hybrid model for our NYC based employees (in office: M, W, Th and remote: Tu, Fr) along with two remote seasons during the year where our employees can work from anywhere.

Culture
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Hybrid work model
In-person all-hands meetings
Bi-weekly meetings where we all come together to learn more about the latest in the organization from leadership and colleagues.
In-person revenue kickoff
Flexible work schedule
Our working hours are 10-6pm EST but this is flexible based on your location and your team’s ways of working.
Remote work program
For employees who are not fully remote we offer two remote seasons during the year where all employees can work from anywhere. https://www.actioniq.com/blog/actioniqs-new-ways-of-working
Diversity
Documented equal pay policy
Hiring practices that promote diversity
Structured hiring processes and practices, Diverse hiring panels, Gender decoder for job descriptions, Interview training for all hiring managers and teams
Health Insurance + Wellness
Flexible Spending Account (FSA)
Provided through Navia
Disability insurance
Dental insurance
Two plan options through Guardian.
Vision insurance
Provided through Guardian/VSP XPHealth vision discounts
Health insurance
Choice of four EPO & PPO plans through Anthem BCBS
Life insurance
Wellness programs
One Medical Membership, Gym Reimbursement through Anthem BCBS
Mental health benefits
Employee Assistance Program (EAP) Care Concierge Spring Health
Financial & Retirement
401(K)
Provided through Empower Retirement. Sofi and Origin Financial (personal finance and financial planning tools)
Company equity
Equity options are granted to our employees and executives upon the date of hire. Options are fully vested after 4 years of employment.
Charitable contribution matching
Employee donations of up to $500 per fiscal year will be matched.
Child Care & Parental Leave
Generous parental leave
All new parents are eligible for 12 weeks of 100% paid parental leave following a child’s birth.
Family medical leave
ActionIQ provides all qualified employees with 4 weeks paid leave to care for a seriously ill family member (child, spouse, parent, sibling, or registered domestic partner).
Vacation + Time Off
Generous PTO
We have a flexible PTO policy and encourage employees to take PTO to maintain work-life balance. We trust employees to communicate time off so colleagues feel supported and prepared.
Paid holidays
Company-wide vacation
Every year the company is closed from December 24th through the 1st of the year for a winter break.
Office Perks
Commuter benefits
Provided through Navia
Company-sponsored outings
Free snacks and drinks
Fully stocked kitchen at 11 Madison Ave.
Some meals provided
Family style and boxed style lunches provided Mon, Wed, Thurs.
Company-sponsored happy hours
Bi-monthly social hours following All Hands Meetings
Meditation space
Mother's room
Professional Development
Job training & conferences
ActionIQ offers employees professional development opportunities like Onsite training courses and the ability to attend job related conferences and seminars.
Lunch and learns
We set aside time for our employees to learn from each other, gain perspective, and foster an environment of curiosity. (Culture Talks, Curiosity Series, Data Bytes)
Promote from within
Online course subscriptions available

Additional Perks + Benefits

From covering the cost of a One Medical membership for all employees to ensure quality, affordable and accessible health care to commuter benefits and a company-wide winter break, ActionIQ offers perks that take care of the whole person and their families.

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