Backend QA Engineer

| New York City, NY
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About the Role:

In this role you will be one of the first QA Engineers at ActionIQ. You will be embedded with an engineering team, working closely with developers and product managers, defining and implementing multi-layered test strategy, contributing to the release transformation process and promoting quality centered engineering culture. Supported by other QA Engineers and the rest of the engineering organization, you will play an integral part in helping us shift testing left in our SDLC and finding the right tools for it.

About the Team: 

The QA Team at ActionIQ is in a unique position to define quality standards across the company and provide guidance to engineers on how to meet these standards. We strive to incorporate best testing and test automation practices, optimize work processes and enhance tools.

You will be working shoulder to shoulder with engineers to design, implement, test, and maintain a reliable and scalable platform that delivers terabytes of data every day. You’ll join a team where we support our teammates, help them grow, and encourage each other to keep a healthy work-life balance.

One year from now you will have:

  • Learned the ins and outs of our platform’s backend and mastered assessing risks, understanding dependencies, tracking down and communicating issues
  • Introduced new testing tools and practices into SDLC and CI/CD
  • Worked alongside talented and driven polyglot engineers, focusing on API and backend testing
  • Influenced engineering practices and contributed to the building of our testing infrastructure
  • Enjoyed many Thursday lunches with coworkers from across the company


Responsibilities:

  • Define and implement test strategies for an individual engineering team in alignment with platform wide quality assurance vision
  • Use metrics and feedback to constantly improve
  • Partner with other QA engineers to establish a company wide culture of defect prevention
  • Work with product team and engineers to clarify the requirements and suggest test coverage required
  • Support engineers in testing of new product features and coach them on best practices
  • Use exploratory testing and other tools to guide test automation efforts
  • Coordinate across teams in order to resolve defects timely

What you bring to ActionIQ:

  • 3+ years of relevant experience at a tech company, exposure to Agile startup culture is a plus
  • Experience in backend testing, investigating and debugging difficult problems, utilizing DB queries and reading through logs
  • Strong knowledge and passion for testing methodologies, tools and processes
  • Strategic approach to testing and aspiration to independently develop and implement Agile test strategy for a backend heavy product and its components
  • Excellent exploratory testing skills
  • Aspiration to contribute to bug prevention and testability across the platform
  • Interest in sharing expertise around quality and driving cultural change, including ability to work through disagreements.
  • Experience with Jenkins and scripting CI process.
  • Strong understanding of REST APIs and HTTP request / response semantics. 
  • Understanding of big data DDL and DMLs and AWS solutions. 

Nice to have:

  • Experience with big data, MySQL, cloud infrastructure, JIRA, TestRail, CI/CD, Github and Jenkins
  • Basic test automation or coding skills
  • Exposure to various test automation solutions from front end UI to API to backend
  • Experience with test data generation, and data testing/validation

Our work is broad and complex in nature - please don't rule yourself out if you do not meet every requirement.Benefits

  • Work with a fun, inclusive, and smart team of people as we build a NYC-based enterprise software company!
  • Competitive compensation package, including significant equity component
  • Backed by top-tier VCs (Sequoia, Andreessen Horowitz, FirstMark Capital)
  • Top notch health insurance benefits, including 12 weeks paid parental leave for both parents.
  • We have officially opened a beautiful new office right on Madison Square Park! All NYC-based employees currently have the option to return to the office 3 days per week on an “opt-in” basis. We plan to officially reopen our office in the beginning of 2022.
  • Check out our latest blog post here to learn how we designed our return to work plans.
  • Work from Home stipend to optimize office set up.

ActionIQ is committed to building an inclusive, equitable, and diverse organization. We embrace equal opportunity for all applicants and seek to foster a culture of belonging for our employees. We recognize and appreciate that the more inclusive we are, the better we will function as a team. AIQ welcomes qualified applicants of any race, color, ancestry, religion, sex, national origin, gender identity, gender expression, age, marital or family status, disability, military veteran status, and any other status or background. Join us on our journey to build a product that will help our customers deliver memorable experiences that will drive loyalty and growth.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • PythonLanguages
    • ScalaLanguages
    • TypeScriptLanguages
    • MySQLLanguages
    • ReactLibraries
    • ImmutableJSLibraries
    • FinagleLibraries
    • SlickLibraries
    • EnzymeLibraries
    • MoleculeLibraries
    • PlayFrameworks
    • LuigiFrameworks
    • AnsibleFrameworks
    • TerraformFrameworks
    • MySQLDatabases
    • RedshiftDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • IllustratorDesign
    • InVisionDesign
    • SketchDesign
    • FigmaDesign
    • AbstractDesign
    • AirTableDesign
    • PendoDesign
    • MiroDesign
    • In-designDesign
    • After-effectsDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • HarvestManagement
    • WordpressCMS
    • SalesforceCRM
    • HubspotEmail
    • HubspotLead Gen

An Insider's view of ActionIQ

What's the biggest problem your team is solving?

Today SysOps biggest challenge is observability. We are laser focused on creating dashboards, monitors, and reports that will allow SysOps to create meaningful actionable alerts.

Tracey Little

SysOps Manager

What does career growth look like on your team?

I've landed some significant deals since I started. Including, the largest deal in our company history to date. Every account win and every account loss brings significant learnings and growth. Every day. Our sales support and enablement teams here at ActionIQ are incredible. Every win is "our" win.

Cindy Kenyon-Carpenter

Enterprise Sales Director

What are ActionIQ Perks + Benefits

ActionIQ Benefits Overview

At ActionIQ, we offer unique benefits that cater to the whole person inside and outside of the office. We do not track PTO, but trust the employee to get his/her/their work done while also taking the right time away for self care. We make time to get to know each other, check in, and help each other achieve goals. We have daily offerings like meditation and coffee breaks; weekly all hands meetings that unite the company and foster transparency, and year long perks that cater to the whole person. We are focused on the long term more than the short term and are actively working and adapting to continue fostering a strong, united company.

Culture
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
We do not track how much time-off every employee takes. We trust employees to manage their own vacation schedule to maintain the right level of work/life balance.
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
ActionIQ offers employees professional development opportunities like Onsite training courses and the ability to attend job related conferences and seminars.
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
Time allotted for learning

Additional Perks + Benefits

From covering the cost of a One Medical membership for all employees to ensure quality, affordable and accessible health care to commuter benefits and student loan refinancing, ActionIQ offers perks that take care of the whole person and their families, even furry companions.

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