As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day.
We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. At HARMAN Automotive, we give you the keys to fast-track your career.
Engineer audio systems and integrated technology platforms that augment the driving experience.
Combine ingenuity, in-depth research, and a spirit of collaboration with design and engineering excellence.
Advance in-vehicle infotainment, safety, efficiency, and enjoyment.
About the Role
This role is responsible for Supplier Quality and Customer Quality management for acoustic and automotive electronic products (Speakers). It supports customers in North America and provides quality control and on-site support to manufacturing partners in Vietnam.
By improving customer response efficiency and driving effective issue closure, the role helps ensure product quality and sustain high levels of customer satisfaction.
What You Will Do
- Independently manage supplier quality and customer quality activities for acoustic and automotive electronic products.
- Lead supplier on-site audits, process inspections, and layered audits to ensure compliance with HARMAN quality standards.
- Lead failure analysis for nonconforming products and customer quality issues, driving effective corrective and preventive actions.
- Drive and oversee PPAP / APQP activities to support quality delivery during engineering and mass production phases.
- Monitor incoming and finished product quality metrics (FPY / FTQ), identify risks, and drive continuous improvement.
- Lead analysis and countermeasure development for warranty, claim, and market return issues (e.g., 8D / FA/ A3 ).
- Act as the quality interface, supporting quality communication and on-site activities with regional partners and customers.
What You Need to Be Successful
- 5 years of quality-related experience, with a background in consumer electronics or acoustics.
- Familiar with acoustic products such as speakers, microphones, and amplifiers.
- Hands-on experience with quality management systems and audit methodologies, including IATF 16949 and VDA 6.3 Audit.
- Strong problem-solving and quality closure capabilities, able to independently lead issue resolution using tools such as 8D, A3, FA, and CAPA.
- Fluent in spoken and written English, capable of professional communication with global teams.
- Strong communication and coordination skills, able to work effectively with customers, suppliers, and internal stakeholders.
- Comfortable working within a well-established and structured quality management system, with strong quality ownership.
Bonus Points if You Have
- Experience with OEM or customer-specific quality systems such as Ford MSA / Q1 and GM BIQS.
- Combined experience in both SQE and CQE roles.
- Experience supporting Tier 1 customers, cross-regional projects, or overseas customers.
- Demonstrates long-term commitment to a career in quality and a stable professional background.
What Makes You Eligible
- Fluent in spoken and written English.
- Willingness to travel 40% of the time, based on business needs.
- Willing to support on-site activities with customers and manufacturing partners when required.
- Due to the nature of a global business environment, able to work with flexibility in working hours.
- Eligible to work legally in China.
- Able to obtain required government or customer-related security clearance, if applicable.
What We Offer
Extensive training opportunities through our own HARMAN University.
Access to HARMAN Campus Fitness Center.
An inclusive and diverse work environment that fosters and encourages professional and personal development.
HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Skills Required
- 5 years of quality-related experience
- Background in consumer electronics or acoustics
- Familiarity with quality management systems and audit methodologies
- Strong problem-solving and quality closure capabilities
- Fluent in spoken and written English
- Strong communication and coordination skills
- Eligible to work legally in China
Harman Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Harman and has not been reviewed or approved by Harman.
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Healthcare Strength — Healthcare coverage is described as comprehensive, often including medical, dental, and vision plans, with HSAs/FSAs and disability or life insurance also referenced. Wellbeing support such as EAP access and onsite occupational health services is also part of the package in some regions.
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Wellbeing & Lifestyle Benefits — Lifestyle-oriented benefits include employee product discounts and region-specific perks like free fruit deliveries, Cycle to Work schemes, and meal coupons or allowances. Flexible schedules and work-from-home options are also part of the overall offering where roles and projects allow.
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Fair & Transparent Compensation — Pay is repeatedly characterized as solid or market-aligned for many roles, with salary payments described as consistent and on time. Compensation is also tied to performance in some accounts, reinforcing a perception of basic fairness for a portion of employees.
Harman Insights
What We Do
Headquartered in Stamford, Connecticut, HARMAN (harman.com) designs and engineers connected products and solutions for automakers, consumers, and enterprises worldwide, including connected car systems, audio and visual products, enterprise automation solutions; and services supporting the Internet of Things. With leading brands including AKG®, Harman Kardon®, Infinity®, JBL®, Lexicon®, Mark Levinson® and Revel®, HARMAN is admired by audiophiles, musicians and the entertainment venues where they perform around the world. More than 50 million automobiles on the road today are equipped with HARMAN audio and connected car systems. Our software services power billions of mobile devices and systems that are connected, integrated and secure across all platforms, from work and home to car and mobile. HARMAN has a workforce of approximately 30,000 people across the Americas, Europe, and Asia. In March 2017, HARMAN became a wholly-owned subsidiary of Samsung Electronics Co., Ltd. HARMAN is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply. HARMAN offers a great work environment, challenging career opportunities, professional training and competitive compensation. Looking for a challenge where your experience is valued? Come see what you can achieve as a leader with HARMAN!
