At HedgeServ, we’re redefining what’s possible in fund administration. With more than $700 billion in assets under administration, we partner with the world’s most forward-thinking investment managers – across private equity, private credit, endowments, hedge funds and more – to deliver seamless, tech-enabled solutions that drive performance.
Our proprietary platform, enhanced by machine learning and robotic process automation, gives clients real-time insights and unmatched control over their operations. Alongside our technology, we offer award-winning service through our team-based approach -- led by a deeply experienced team of industry experts. Our solutions span the full investment lifecycle, including fund accounting, middle office, risk, compliance, tax, and investor services.
We’re a future-focused company, empowering our people through a robust career development framework, clear career trajectories with structured learning paths, training, and progression plans. We invest in leadership development and in our collaborative culture, creating space for talent to grow. Our corporate values – Relationships, Support, Innovation, and Expertise – create a sense of shared purpose and belonging, and we recognize our employees sit at the core of our success. We continue to innovate and evolve through our employees, working together to achieve our shared vision and mission.
HedgeServ supports employees through a variety of offerings, including remote and hybrid working arrangements, and fully paid comprehensive health and well-being benefits. We’ve been recognized as an employer of choice, earning a top 100 workplaces designation.
Founded in 2008, HedgeServ has grown into a global organization with over 2,000 experts across the globe, with offices in the United States, Grand Cayman, Ireland, Poland, Bulgaria, Luxembourg, the Philippines, and Australia. We’ve earned numerous accolades, including Top Overall Administrator, along with #1 rankings for providing alternative asset services in Accounting, Technology, Client Service, Investor Services, Alternative Fund Expertise, Reporting, and Regulatory Expertise.
Department Overview
The Robotic Process Automation (RPA) Engineering team maintains the process automation tools, develops/implements new automations and resolves requests/issues raised by the business for existing automations.
Job Description
The RPA Engineer will be responsible for designing, developing, maintaining, and enhancing solutions built on Microsoft 365, SharePoint and the Power Platform (Power Apps, Power Automate, Power BI, and Dataverse) to streamline business operations and improve user experience. The role also includes delivering AI-enabled and agentic automation capabilities—leveraging tools such as Copilot, and orchestration patterns that allow workflows to reason, route, and act with human-in-the-loop controls. This position requires strong technical expertise in SharePoint architecture and adoption, Power Platform development and governance, integration with APIs, and various data sources. The Engineer will have the ability to analyze and resolve issues in a fast-paced environment while ensuring security, compliance, and responsible AI practices are optimal.
Key Responsibilities
Develop new automations and enhance existing ones based on stakeholder requirements
Troubleshoot and resolve issues logged by users in a timely and effective manner
Participate in ideation, planning, testing, and rollout phases of automation projects
Create and maintain comprehensive documentation for solutions and processes
Test new automation features and provide constructive feedback
Collaborate with cross-functional teams to identify automation opportunities and assess feasibility
Evaluate and implement AI tools that complement RPA solutions; design and integrate AI capabilities into automation workflows, including Intelligent document processing (IDP) and Natural language processing (NLP)
Required Qualifications
Four-year degree in Computer Science, Information Systems, or related field (or equivalent experience)
Minimum 5 years of experience delivering automation using the Microsoft Power Platform (Power Apps, Power Automate, Power BI) and Dataverse
Strong programming skills in Python and/or .NET (C#)
Hands-on experience with Microsoft 365 and SharePoint Online (information architecture, permissions, sites/lists/libraries) and familiarity with governance and customization (e.g., SPFx)
Understanding of version control systems like GitHub or Code Build
Working in teams who value unit and acceptance testing, familiarity with test automation tools and frameworks
Excellent analytical and problem-solving skills
Experience considered as an advantage
Experience with AI/ML frameworks and libraries (e.g. using Copilot Studio, Azure OpenAI Service, or equivalent)
Experience with OCR and IDP platforms (e.g., using Azure AI Document Intelligence (Form Recognizer), UiPath Document Understanding, Amazon Textract)
Skills Required
- Four-year degree in Computer Science, Information Systems, or related field
- Minimum 3 years of experience with RPA tools such as Blue Prism and/or Power Apps
- Strong programming skills in Python and/or .NET (C#)
- Experience with Microsoft 365, SharePoint, and collaboration platforms
- Knowledge of GitHub, Jenkins, JIRA, Notepad++, PMP, Proofpoint, WinSCP
- Understanding of Azure and AWS services such as Azure Functions, AWS Lambda, and AWS Step Functions
- Understanding of REST APIs and database interactions
- Familiarity with test automation tools and frameworks
- Experience with AI/ML frameworks and libraries such as TensorFlow, PyTorch, Scikit-learn, or Azure ML
- Knowledge of NLP tools (e.g., spaCy, NLTK, Azure Cognitive Services)
- Experience with OCR and IDP platforms (e.g., ABBYY, UiPath Document Understanding, Amazon Textract)
- Excellent analytical and problem-solving skills
HedgeServ Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about HedgeServ and has not been reviewed or approved by HedgeServ.
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Healthcare Strength — Healthcare coverage is regarded as a strong element of the package, with medical plans often described as robust relative to other benefits. Comprehensive health and well‑being offerings are prominently featured.
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Leave & Time Off Breadth — Vacation/PTO and paid holidays are consistently portrayed as above average within the overall package. Time off breadth combines with hybrid or remote options to support work‑life balance.
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Flexible Benefits — Work‑from‑home and flexible hours are emphasized and appear to be widely available. Hybrid arrangements and wellbeing programs are highlighted alongside core benefits.
HedgeServ Insights
What We Do
HedgeServ is a leading global fund administrator with more than $450 billion in assets under administration across all investment vehicles including Hedge Funds, Private Equity Funds, UCITS, Hybrid Credit Managers, Funds of Funds and Managed Account Platforms. We optimize our clients’ experience using unique proprietary technology coupled with robotic process automation, intuitive digital programs powered by machine learning, and enhanced by an extensive proprietary transaction data set. HedgeServ’s entrepreneurial and innovative spirit cultivates a productive and agile environment enabling its team to anticipate clients’ needs and consistently deliver solutions in real time. Led by the most experienced team of industry experts, HedgeServ with 1,500+ professionals around the globe expertly provides customizable solutions for their clients’ risk, portfolio management, middle office, investor relations, accounting, regulatory, compliance, and tax services. Since its inception in 2008, HedgeServ has received numerous accolades, including Top Overall Administrator and #1 rankings for Fund Accounting, Reporting & Reporting Technology, Client Service, Investor Services, Alternative Fund Expertise, and Regulatory Expertise. HedgeServ is a progressive company with continuously evolving ways of working to ensure a future-focused mindset. Our employees benefit from a robust career development framework and clear learning paths which outline career trajectory, training and progression plans. HedgeServ supports employees through a variety of offerings, including remote and hybrid working arrangements, and a comprehensive benefits package. HedgeServ was recognized as a Next Gen employer by RippleMatch on its list of 100 top workplaces for Generation Z for 2022. HedgeServ operates 13 offices in the United States, Grand Cayman, Ireland, Poland, Bulgaria, Luxembourg, Philippines and Australia. To find out more information about HedgeServ, please visit www.hedgeserv.com
