Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Job Details
Responsibilities:
- Perform routine maintenance tasks
- Assists Level 1 to Level 2 infrastructure engineers in event, incident, request and change management
- Assists in installing, configuring and testing infrastructure modifications
- Works with impacted areas to ensure proper communication/review of requirements and support
- Evaluates technical requirements for incidents and requests to determine the impact to the infrastructure including equipment redundancy and capacity requirements
- Makes recommendations to improve operational reliability and performance and participates in investigations as needed
- Assists team with ITSM data gathering and presentation
- Assists in suggesting requirements, methods and procedures for routine maintenance
- Investigates alternative methods to expedite problem resolution
- Recommends procedures and controls for problem resolution or creates temporary solutions until permanent solutions can be implemented
- Reviews checklists and scripts and updates as needed
- Documents new or modified infrastructure solutions, modules, test activities/results and other areas such as error handling
- Participates in trainings or handover sessions needed to support infrastructure
- Ensures all documentation is delivered according to specified guidelines
- Assists in documentation reviews and audits and also helps to update it as needed
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Education:
- Should have an academic degree in IT or technology. Candidate can be a recent graduate, finishing degree or have some prior work experience
- Any IT certification is an advantage
Skills and Knowledge:
- Basic understanding of IT concepts
- Passionate about technology
- Good analytical and problem solving skills with attention to detail
- Good interpersonal skills, effective team player
- Good presentation skills
- Ability to prioritize work load
- Understanding of ITSM is a plus
What Cencora offers
Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.
Full time
Affiliated Companies
Affiliated Companies: World Courier (Aust) Pty. Ltd
Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
Top Skills
What the Team is Saying
What We Do
Cencora is a leading pharmaceutical solutions organization centered on improving the lives of people and animals everywhere. With 46,000+ global team members, we have the opportunity to make a positive impact on healthcare in communities everywhere.
Our team members are empowered to activate their careers through a collective of tools and resources designed to support individual career interests and aspirations. We value our listening culture that actions real outcomes and our team members appreciate and recognize one another for contributions that are making a meaningful global impact.
No matter what your role is here, the work we do together has meaning. When you join our team, you become a crucial part of a greater purpose. We’re committed to supporting you personally and professionally, so we can achieve more together at the center of health.
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Cencora Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
