Engineer, Ground Operations

Engineer, Ground Operations
ROLE DESCRIPTION
You will be a key member of the SES Technology Ground operations team's maintenance department. Your activities will include the implementation and active support of ground systems related hardware, equipment fault correction & development of Ground operations automation initiative. This comprises of interface management as well as coordination across multiple internal teams and customers. A further part of the role as a part of the ground operations team is to manage, operate and when required troubleshoot both SES owned equipment and customer equipment. These shall include end-to-end service support involving Site Infrastructure, Antenna & RF Sub-systems, Modem/Platforms installed in Betzdorf as well as worldwide at SES Gateways.
The job responsibilities outlined in this document are not exhaustive and may evolve over time and be reviewed according to business needs.
As a Engineer Ground Operations , you will be responsible to :

• Drive implementation of automation for ground testing equipment, including the subsystems of RF gateways devices such as ACU's, HPA's, switch matrix, up/down converters, modulators, inter-facility connection equipment (Fiber Optic), DCMs and Co-lo space devices
• Deliver on requirements from Continuous Service Improvement initiatives and monitor results across all operations with the aim of reaching zero outages
• Perform local/remote configuration, management and troubleshooting of GW Infrastructure
• Responsible to create and maintain up-to-date installation documentation for video and data services
• Manage and plan GW infrastructure preventive and corrective maintenance and spare parts provisioning, including supporting the RMA process for SES Ground infrastructure in line with respective CONOPS
• Lead all PaCoRa ranging system operations and modifications to ensure accurate ranging data is provided to flight dynamic department
• Provide Engineering support in the testing, monitoring, and ongoing maintenance of the Ground Infrastructure
• Work remotely or locally with site personnel on problem identification and resolution, perform root cause analysis, and support logistics functions for defective parts return and repair by vendors
• Assist in data analysis, anomaly evaluation and reporting
• Maintain technical project responsibility for assigned tasks and advise management of progress in support of the technical and administrative direction of project operations

COMPETENCIES

• Education & Experience:

Bachelor's degree in a relevant technical field (e.g., Telecommunications, Electronics, RF) with at least 3 years of experience in a similar role or environment.

• Technical Expertise:

Strong hands-on skills across various domains including modems, antennas, RF components, power systems, and test/measuring instruments.

• Operational Readiness:

Willing to support emergency operations outside business hours; eligible for "SECRET" security clearance under applicable national and international regulations (EU/ESA/NATO).

• Communication & Collaboration:

Fluent in English with excellent written and verbal communication skills. Works effectively across engineering, operations, and business units to ensure aligned and smooth delivery.

• Problem Solving & Ownership:

Proactive and analytical mindset; challenges assumptions, explores alternatives, and takes ownership in high-stakes situations to drive results.

• Planning & Execution:

Prioritizes tasks effectively, maintains structured planning, and consistently delivers high-quality outputs with attention to detail.

• Continuous Improvement:

Embraces a growth mindset, shares knowledge, welcomes feedback, and learns from setbacks to foster team capability and personal development.
OTHER KEY REQUIREMENTS / COMMENTS

• • Ability to work at heights
  • Ability to travel internationally as required
  • Ability to work planned out-of-office hours

SES and its Affiliated Companies are committed to providing fair and equal employment opportunities to all. We are an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law.
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