ROLE DESCRIPTION
The Engineer, Gateway Service Solutions is a key member of the SES Infrastructure, Engineering, & Operations team providing expertise in workflow management & automation supporting new Service Design,
Implementation and Commissioning at SES Gateways. The engineer's activities will include the
active collection as well as definition of technical requirements and processes for implementing
Service platforms. This comprises interface management as well as coordination across multiple
internal teams and customers.
As an Engineer, Gateway Services Solutions, you will be responsible to :
- Design, specify and implement services (Data & Video) at SES Gateway and Teleport locations for High Throughput satellites, Widebeam GEO satellites and MEO satellites and other missions.
- Lead coordination for end-to-end RF service commissioning at global SES Gateway locations across internal teams and customer representatives
- Define, specify and report on Key Performance Indicators applicable to Service Fulfilment and Service Assurance for SES Gateways and Teleports
- Define and lead implementation of Continuous Service Improvements initiatives and monitor results
- Design, specify, and manage the integration of measurement, communications and monitoring and control systems (including Service IOT and M&C Systems)
CompetEncies & QUALIFICATIONS & EXPERIENCE
- Effective organizational skills with high attention to details and multitasking
- Ability to set priorities, be flexible and to deliver under time constraints, to take initiative and to operate without direct supervision
- High sensitivity to clients' needs and capacity to find solutions to complex technical problems and overcome obstacles to deliver a high quality of service
- Effective verbal and written communication skills that include the ability to present highly technical concepts in non-technical terms, and ability to work collaboratively with fellow team members
- Self-motivated and sound aptitude for continuous technical learning
- ASc or BSc degree in Electrical Engineering, Telecommunications Engineering degree or similar preferred
- ITIL Foundations Certification or higher preferred
- Minimum 2 to 4 years' experience in the Satellite communications domain as NOC/Teleport Operator
- Moderate proficiency with MS Office package (Word, PowerPoint, Excel, Visio) required
- Moderate proficiency with Autocad and Excel VBA are an asset
- Fluency in English (oral and written).
The job responsibilities outlined in this document are not exhaustive and may evolve over time and be reviewed according to business needs.
SES and its Affiliated Companies are committed to providing fair and equal employment opportunities to all. We are an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law.
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What We Do
Intelsat and SES have joined forces, uniting 100 years of combined innovation and leadership to create the world’s leading space solutions company. As a newly combined company, we bring together talented teams with deep industry expertise to deliver integrated satellite and connectivity solutions for businesses and governments across the globe. With a powerful multi-orbit fleet, an expansive ground network, and strong financial backing, we’re entering an exciting phase of growth, investing in next-generation technologies that will enhance our competitive position in the rapidly-evolving satellite communications landscape For future team members, this means more opportunity, more innovation, and more impact. At SES, you won’t just join a company—you’ll help shape the future of global connectivity.
Why Work With Us
When it comes to your career, you are the author of your own story. At SES, we believe you should have the freedom to drive new opportunities in any direction you want them to go – unlimited by geography, technology or even gravity.
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