Engineer, Failure Analysis

Posted Yesterday
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Suzhou, Jiangsu, CHN
In-Office
Mid level
Consumer Web • Information Technology
The Role
Perform failure analysis on customer returns and production rejects; develop diagnostic processes and FA equipment; document standard procedures; collaborate with design, AME, and testing; maintain QMS/PSP04 compliance; lead product audit setup and train new FA staff.
Summary Generated by Built In
A Career at HARMAN
As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day.

A Career at HARMAN Automotive

We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. At HARMAN Automotive, we give you the keys to fast-track your career.

  • Engineer audio systems and integrated technology platforms that augment the driving experience
  • Combine ingenuity, in-depth research, and a spirit of collaboration with design and engineering excellence
  • Advance in-vehicle infotainment, safety, efficiency, and enjoyment

About the Role

Failure analysis of customer returns and support internal process defects diagnosis as well.

What You Will Do

  • Diagnosis customer return and support production line reject failure analysis.
  • In collaboration with engineering team, develop related diagnosis process base on related product for customer return.
  • Develop and evaluate failure analyze equipment or instrument.
  • Compile FA document for standard failure analysis procedure and related instrument operation.
  • Communicate with design, AME, testing to study product theory and master them for failure analysis.
  • Maintain QMS system to compliance with PSP04 _ Problem solving requirement.
  • Performs any other duties as assigned by his supervisor to support the operation.
  • Lead the product audit system development & setup.
  • Train the newcomer of FA technical know-how.

What You Need to Be Successful

  • Skill at digital, analogy circuit, have circuit analysis ability.
  • Familiar with embedded system hardware/software (typically C, C++…) to better understand related product structure.
  • Familiar with ECU boot loader/application developed and working process in automotive business area.
  • Familiar with CANalyzer, CANape, CANoe is plus.
  • Experience in automotive business area is a plus.
  • Familiar electronic component level principle and failure mechanism.
  • Bachelor or above, major in Computer science, software engineering , Electrical engineering or related.

Bonus Points if You Have

  • Experience on camera related system diagnosis.

What Makes You Eligible

  • Willingness to travel.
  • Must be a self-starter as well as a team player. 
  • Initiative, creative, and well-organized thinking with compromising skills.
  • Energetic, service mind, self-confidence, pleasant personality, and leadership skills.

What We Offer

  • Flexible work environment.
  • Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.)
  • Extensive training opportunities through our own HARMAN University.
  • Competitive wellness benefits.
  • Access to HARMAN Campus Fitness Center and Cafeteria.
  • “Be Brilliant” employee recognition and rewards program.
  • An inclusive and diverse work environment that fosters and encourages professional and personal development.

HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Skills Required

  • Digital and analog circuit analysis skills
  • Familiarity with embedded system hardware/software (typically C, C++)
  • Familiarity with ECU boot loader and application development/workflow in automotive
  • Familiarity with CANalyzer, CANape, CANoe
  • Experience in automotive industry
  • Knowledge of electronic component-level principles and failure mechanisms
  • Bachelor's degree in Computer Science, Software Engineering, Electrical Engineering or related
  • Experience diagnosing camera-related systems
  • Willingness to travel
  • Self-starter, team player, initiative, organized, leadership skills

Harman Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Harman and has not been reviewed or approved by Harman.

  • Healthcare Strength Healthcare coverage is described as comprehensive, often including medical, dental, and vision plans, with HSAs/FSAs and disability or life insurance also referenced. Wellbeing support such as EAP access and onsite occupational health services is also part of the package in some regions.
  • Wellbeing & Lifestyle Benefits Lifestyle-oriented benefits include employee product discounts and region-specific perks like free fruit deliveries, Cycle to Work schemes, and meal coupons or allowances. Flexible schedules and work-from-home options are also part of the overall offering where roles and projects allow.
  • Fair & Transparent Compensation Pay is repeatedly characterized as solid or market-aligned for many roles, with salary payments described as consistent and on time. Compensation is also tied to performance in some accounts, reinforcing a perception of basic fairness for a portion of employees.

Harman Insights

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The Company
Bangalore, Karnataka
22,291 Employees
Year Founded: 1980

What We Do

Headquartered in Stamford, Connecticut, HARMAN (harman.com) designs and engineers connected products and solutions for automakers, consumers, and enterprises worldwide, including connected car systems, audio and visual products, enterprise automation solutions; and services supporting the Internet of Things. With leading brands including AKG®, Harman Kardon®, Infinity®, JBL®, Lexicon®, Mark Levinson® and Revel®, HARMAN is admired by audiophiles, musicians and the entertainment venues where they perform around the world. More than 50 million automobiles on the road today are equipped with HARMAN audio and connected car systems. Our software services power billions of mobile devices and systems that are connected, integrated and secure across all platforms, from work and home to car and mobile. HARMAN has a workforce of approximately 30,000 people across the Americas, Europe, and Asia. In March 2017, HARMAN became a wholly-owned subsidiary of Samsung Electronics Co., Ltd. HARMAN is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply. HARMAN offers a great work environment, challenging career opportunities, professional training and competitive compensation. Looking for a challenge where your experience is valued? Come see what you can achieve as a leader with HARMAN!

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