Engineer, Customer Application

Reposted 4 Days Ago
Be an Early Applicant
2 Locations
In-Office or Remote
Mid level
Consumer Web • Information Technology
The Role
Lead customer interactions and manage requirements for hardware/software development in telematics projects, ensuring alignment between customer and internal needs.
Summary Generated by Built In
HARMAN’s engineers and designers are creative, purposeful and agile. As part of this team, you’ll combine your technical expertise with innovative ideas to help drive cutting-edge solutions in the car, enterprise and connected ecosystem. Every day, you will push the boundaries of creative design, and HARMAN is committed to providing you with the opportunities, innovative technologies and resources to build a successful career.

A Career at HARMAN

As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do everyday.

About the Role

The primary responsibility is to work with the customer to materialize customer requirements/design for  the hardware/software according to analysis on customer requirement and internal platform requirement, and to lead related disciplines in Harman to understand customer expectations. This position will be the bridge between the customer and internal engineering and testing teams and clarify customer requirement with customer/internal teams in order to avoid any misunderstanding and/or misinterpretation and to prevent any conflict/gap between customer requirement and internal platform requirement. This position will be also driving the internal team based on BMS, project needs, and customer requirements. The Successful candidate will have a demonstrated to track records of success with telematics engineering and customer facing interaction.
Your Team

Position will report to lead PM of program and organization perspective to report head of engineering or requirement department head.

What You Will Do

  • Work with the customer to materialize customer requirements/design according to analysis on customer requirement and internal platform requirement.
  • As main communication window based on customer requirement and internal standard, generic platform requirement, MNO requirement, wireless standard and regulation.
  • Distribute customer requirement to project stakeholders (e.g. Functional Owner, Project Manager, engineering team one members) for analysis and derivation of system requirement.
  • Analyze and manage change request from a customer or internal. (Store change records and maintain traceability.)
  • Act as representing person from entire Harman team, lead customer communications to get consensus with a customer when internal team raises a proposal.
  • Work closely with other team members, includes PM, hardware engineers, software engineers, manufacturing, suppliers, and quality assurance departments to drive successful project delivery to meet timing, cost and quality.

What You Need

  • Bachelor’s Degree in Engineering and engineering experience in electronic or automotive business for at least 3 years for Engineer.
  • Knowledge on SW/HW architectures and Mobile Wireless Technology (DSPs, ARM, Memories, Multicore processing, WiFi, 5G, 4G/LTE, 3G, CDMA, 2G, Bluetooth).
  • Fluent in Japanese (Read, Write and Speaking) to communicate with customers.
  • Experience in Customer Relationship (JOEMs) especially Isuzu

What is Nice to Have

  • Excellent system understanding in Telematics products.
  • Automotive CAN experiences preferred.
  • Automotive Ethernet experience preferred.
  • Embedded system and software development and model-based familiarity desired
  • Knowledge of Requirement Management tool DNG (DOORs).
  • Knowledge of PLM system tool Siemens Teamcenter.
  • Knowledge of process models (e.g., Automotive SPICE)
  • Business level English preferred

What Makes You Eligible

  • Be willing to travel up to 25%, domestic and international travel.
  • Be willing to work client-site (Kanagawa) mainly.
  • Be willing to work in an office, and home office
  • This position requires the use of a HARMAN or customer-owned vehicle.  As such, any offer of employment will be contingent upon having a clean driving record, which will be evaluated and determined in HARMAN’s sole discretion, no more than 4 active points for moving violations (issued by any motor vehicle agency), and no references to operating a vehicle under the influence of controlled substances within the last 10 years
  • Successfully complete a background investigation/Aptitude Test as a condition of employment.

What We Offer

  • We offer an authentic diverse, equal, and inclusive work environment that fosters and encourages professional and personal development in a truly global organization.
  • You will work on products and services that touch people’s lives and will change the industrial standards, being a part of the transformations in our industry.
  • Our work environments are fast paced, challenging, empowering, collaborative, flexible and exciting.
  • We offer our own HARMAN University with regular updates on the new technologies and trends by utilizing various sessions organized by Self Learning and Development Trainings to help grow and advance talent.
  • We offer competitive compensation/benefit programs and recognition programs.

#LI-LK1

#LI-HIBRID

HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Top Skills

2G
3G
4G/Lte
5G
Arm
Bluetooth
Cdma
Dng (Doors)
Dsps
Memories
Mobile Wireless Technology
Multicore Processing
Siemens Teamcenter
Wifi
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The Company
Bangalore, Karnataka
22,291 Employees
Year Founded: 1980

What We Do

Headquartered in Stamford, Connecticut, HARMAN (harman.com) designs and engineers connected products and solutions for automakers, consumers, and enterprises worldwide, including connected car systems, audio and visual products, enterprise automation solutions; and services supporting the Internet of Things. With leading brands including AKG®, Harman Kardon®, Infinity®, JBL®, Lexicon®, Mark Levinson® and Revel®, HARMAN is admired by audiophiles, musicians and the entertainment venues where they perform around the world. More than 50 million automobiles on the road today are equipped with HARMAN audio and connected car systems. Our software services power billions of mobile devices and systems that are connected, integrated and secure across all platforms, from work and home to car and mobile. HARMAN has a workforce of approximately 30,000 people across the Americas, Europe, and Asia. In March 2017, HARMAN became a wholly-owned subsidiary of Samsung Electronics Co., Ltd. HARMAN is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply. HARMAN offers a great work environment, challenging career opportunities, professional training and competitive compensation. Looking for a challenge where your experience is valued? Come see what you can achieve as a leader with HARMAN!

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