Engineer In Charge

Posted 19 Days Ago
Be an Early Applicant
Baltimore, MD, USA
In-Office
Senior level
Digital Media
The Role
The Engineer in Charge oversees technical operations for remote events, manages crews, coordinates equipment setup, maintenance, and customer satisfaction.
Summary Generated by Built In

You might not know our name, but you’ve probably seen our work – on stage, on screen or on the field. Our technology solutions and unique Global Production Ecosystem empower content creators and rights holders to tell their stories in breakthrough ways. We’ve supported some of the world’s most watched productions and live events in sports, entertainment, concerts, festivals, film, TV and more. For over 35 years our clients have trusted us to deliver live production, live events, and virtual production solutions for them, anytime, anywhere. Put simply, we bring content to life.

Purpose:

The purpose of the Engineer in Charge position is to be responsible for the technical operation of a remote truck or road case or portion of either. Responsible for all resources in their assigned area of responsibility.

Essential Duties/Responsibilities:

  • Direct and supervise remote crew of technical support employees in the performance of their respective responsibilities in accordance with organization and department policies and procedures.
  • Coordinates all technical aspects of remote operations to include camera and audio placement, set-up and break down.
  • Coordinates maintenance of equipment to peak performance levels. Routes to appropriate maintenance departments.
  • Ensure customer satisfaction with the assigned event or show.
  • Confirms schedules and manpower requirements are accurate before being sent to Travel Coordinator.
  • Ensures that all show requirements are met and properly billed.
  • Maintains dialogue with management on all show or crew changes.
  • Reports equipment failures and needed repairs. Posts technical reports to Project Server as required.
  • Act as a back-up field technician as needed.
  • Assigns tasks to remote crew using Microsoft Project.

Position Requirements:

  • High school diploma is required; technical degree is preferred.
  • Five (5) years’ experience with electronic troubleshooting, installation and repair is required; two (2) years’ experience in a television production environment is required.
  • Understanding of AC/DC and RF electronics.
  • Troubleshooting and reading schematics.
  • Good oral communication skills.
  • Excellent customer service skills.
  • Basic supervisory skills.
  • Ability to work in a fast-paced environment and adapt to rapidly changing demands.
  • Frequent travel to job sites which may require working both outside and inside in all kinds of weather. At times, temperatures may be below 50o F or may exceed 90o. There may also be occasional time in a repair shop environment, where the surroundings are relatively quiet, comfortable, and well lighted.
  • Ability to work with and interact with client on a regular basis.
  • Ability to deliver superior service and build lasting relationships by demonstrating NEP’s Core Values: Reliable, One Team, Ethical, Innovative

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The Company
HQ: Pittsburgh, PA
3,705 Employees
Year Founded: 1986

What We Do

NEP Group is the world’s leading media technology partner for content producers of live sports, entertainment and corporate events – and even if you don’t know our name, you’ve seen our work. Our clients range from the leaders in sport, music, film and TV, to major corporate brands, agencies, and new types of content creators. From international award shows to major sporting events to global product launches to world concert tours and festivals, we power thousands of live events and broadcasts each year, reaching millions of fans and viewers around the world. Anywhere, anytime, on any platform—we help our clients make, manage and show the world their content. Come be a part of it!

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