Engineer, Application Management

Role Profile

LSEG's Post Trade Technology Division is having a Engineer opportunity, this role is responsible to ensure the reliability, availability, and performance of applications and environments. Expectation on this role is to work closely with developers, business and infrastructure to maintain a scalable and robust infrastructure that supports the organization’s business goals. Also it is expected to analyse the issues and finding solutions, deploying new releases, administrating and general maintenance, performing automations and service improvements.

Would be required to work on Morning, Day or Night shift based on UK time according to the monthly roster. Should be flexible enough to provide out of hours/extended support overnight, weekends on-call support.

Need to be experts in the underlying technologies used by the applications. This role may be required to provide detailed technical support for developers with producing bug fixes & new releases of these applications.

Must be self-motivating with the ability to prioritize workload among the team.

Key Responsibilities

Support of the LSEG Post Trade / London Clearing House (LCH) applications related to Shared Technical Platforms / Clearing Services.

Support of a critical element of the London financial infrastructure.

• Perform as a site reliability engineer: Maintain the business-critical application and infrastructure to ensure the availability and reliability
• Proactively identify the issues with effective monitoring
• Trouble shoot the issues and find effective workaround/solution
• Work with developers to find solutions for code issues
• Follow the escalation matrix and escalate the issues to the appropriate stakeholders
• Resolve Incidents and Problems
• Align to ITIL standards
• Deploy code/infrastructure releases and fixes
• Support for the non-prod environment maintenance
• Maintain working relationship with business teams and other stakeholders
• Work on Morning, Day or Night shift based on UK time and on-call during the weekend according to the monthly roster
• Perform automation and service improvements
• Involve in disaster recovery test, fire drill, load test and capacity test
• Support organization’s objectives
• Maintain knowledge base and perform knowledge transfer

• Bachelor’s degree in related field (IT/Software engineering or Computer science)
• More than 2 years of industry experience in SRE/App support/DevOps/Software Engineering 
• Excellent problem-solving and analytical skills.
• Strong knowledge with Hands-on experience in UNIX/Linux is a must
• Scripting skills (bash/shell scripting, Python, PowerShell) 
• Experience in SQL query writing
• Knowledge of Network Diagnostics
• Experience in AWS cloud technologies
• Knowledge in ITIL
• Effective communication skill in English
• Beneficial skills, experience and certifications:
  • Knowledge in IBM MQ explorer and MQ messaging Protocols
  • Exposure to Control-M
  • Knowledge in GitLab CI/CD, Jenkins CI/CD, Ansible and Terraform
  • Knowledge in version control repository (ideally Bitbucket /GitHub/ GitLab) 

LSEG offers a competitive compensation package, including equity, annual bonus, and a comprehensive benefits package including medical, dental and vision coverage.

We are committed to creating a diverse and inclusive workplace where everyone has the opportunity to succeed and build an exciting career. LSEG values respect, integrity, excellence, and innovation and encourages our employees to embody those values every day!

LSEG’s vision is to be the most trusted authority in global financial markets. This is achieved through leading the world in providing access to capital, helping customers optimise capital resources and promoting trusted and open environments and services for investment.

LSEG is a diversified international exchange Group that sits at the heart of the world's financial community. The Group operates through four key business divisions: Capital Markets (broad range of international equity, bond and derivatives markets); Post Trade (post trade and risk management services); Global Technology Services (trading platforms and capital markets software); and Information Services (real-time and reference data products).

As a global business, LSEG relies on diversity of culture and thought to deliver on our goals. Therefore we seek hardworking, qualified employees in all our operations around the world−regardless of race, colour, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law.

Career Stage:

London Stock Exchange Group (LSEG) Information:

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject.

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.