Engineer, Activation Platform

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

The Multi-Product Activation Platform plays a crucial role in the activation and personalization of Comcast's flagship leased gateways. As a high-visibility team within the activation ecosystem, we handle approximately 35,000 new activations daily and continuously improve the activation experience for over 30 million customers.
This is a full DevOps team working with cutting-edge technologies. Our platform is built using cost-effective, serverless AWS components, with extensive use of Python, Concourse, GitHub Actions, and observability through the ELK stack.
We take pride in our strong engineering culture, marked by a high level of collaboration, innovation, and shared ownership across the team.

Job Description

This position is ineligible for visa sponsorship.  To be considered for this role, you must be legally authorized to work in the United States and not require sponsorship for employment now or in the future.

Core Responsibilities

• Involved in end-to-end software development lifecycle of the product.
• Analyze and understand requirements, work with development leads and implement the change using Java, Python, AWS services.
• Prepare the necessary unit tests and integration tests and test the change in development environment.
• Involved in E2E test process with clients and address any issues arising from the E2E test. Prepare the change to be deployed to production environment.
• Document release notes, change summary. Deploy the changes in production environment in a controlled release way, using concourse or github actions.
• Do any necessary production support, when issues arise in the product in production environment. Respond to system generated alerts on platform and provide solution to issues.
• Work in a collaborative environment with teams within the organization and outside the organization with engineers, product and E2E testing teams.
• Weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Amazon Web Services (AWS), Bug Triaging, Collaboration, Communication, Java, Python (Programming Language), Troubleshooting

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience

2-5 Years

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.