Engagement Manager

Posted 17 Days Ago
Be an Early Applicant
2 Locations
In-Office
Mid level
Artificial Intelligence • Information Technology • Machine Learning • Software
The Role
The Engagement Manager at Sana works with clients to design and implement AI-driven learning solutions, measuring success by the impact achieved. Responsibilities include problem-solving, adapting to client needs, and participating in the growth of the customer success team.
Summary Generated by Built In
About Sana 

Sana is an AI lab building superintelligence for work.

We believe organizations can accomplish their missions faster when humans can effortlessly access knowledge, automate repetitive work, and learn anything with the help of agentic AI.

As part of Workday, we are committed to building AI that augments humans.

If that’s a mission that excites you, you’re in the right place.


About the role

We believe that everything starts with learning. And that by changing the way the world learns, we can change the world for the better. If that’s a mission that excites you, you’ll be in great company at Sana. Join our Stockholm team as an Engagement Manager and work alongside a team of highly motivated people from previous workplaces such as Google AI, Spotify, BCG, and McKinsey. Our Impact team is known for its adaptability, entrepreneurial spirit, and relentless pursuit of excellence, embodying our core belief that learning is the foundation of all meaningful change.

In the Impact team, we work very closely with the companies who choose Sana. Together we problem solve, design solutions and implement them to drive change. Ultimately we measure ourselves through the impact we achieve through rolling out and adopting Sana. Our challenges are to continually learn and adapt to meet the unique needs of each company and team, and implement the creative solutions that make us proud of what we have achieved. While doing so we define what the future Sana's customer success, solution engineering and deployments teams will look like. By scaling this team, we create a significant impact on how people learn, across every industry, and across the globe.

What will help you thrive
  • Are naturally curious, always seeking to learn, and view every challenge as a growth opportunity.

  • Possess grit and determination, allowing you to weather setbacks and persist towards your goals.

  • Are driven by excellence, striving for greatness in everything you do.

  • Embody humbleness, always ready to learn from others and unafraid to admit when you're wrong.

  • Are deeply committed to our mission of changing the way the world learns, and have a genuine passion for global business development.

  • Possess an entrepreneurial spirit, with the mindset of a founder and the readiness to build our customer success team.

  • Are impact-driven, motivated to make a difference and continuously push the limits of what's possible.

What We Offer
  • Help shape AI's future alongside brilliant minds from Notion, Dropbox, Slack, Databricks, Google, McKinsey, and BCG.

  • Competitive salary complemented with a transparent and highly competitive options program.

  • Swift professional growth in an evolving environment, supported by a culture of continuous feedback and mentorship from senior leaders.

  • Work with talented teammates across 5+ countries, and collaborate with customers globally

  • Regular team gatherings and events (recently in Italy and South Africa)

Top Skills

AI
Customer Success
Solution Engineering
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The Company
Stockholm
495 Employees
Year Founded: 2016

What We Do

Sana is an AI company building the next generation of knowledge tools. Our products are trusted by the world's most pioneering companies.

Backed by world-leading investors including NEA, Menlo Ventures, and EQT Ventures, Sana has raised over $130m to date.

We believe advancing human knowledge is the world's most important problem to solve.

Come and do your life’s work: sanalabs.com/careers

Offices
Stockholm
London
NYC

Products
Sana Learn — AI-native learning platform
Sana Agents — AI agents for every team

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