Netic is the AI revenue engine that handles multi-modal workflows, generates new demand, and drives measurable revenue for the $500B+ essential service industries that keep America running.
With $20M in funding from Founders Fund and Greylock, we've built technology that has autonomously booked tens of thousands of service appointments and generated millions in incremental revenue in just our first year. You'll join us in bringing frontier AI to the physical economy, where the problems are hard, the data is complex, and the impact is immediate and tangible.
What You'll Do:
Be the voice of the customer: Deeply understand and advocate for the most pressing needs of our customers, ensuring this is a north star across the company.
Own strategic accounts: Serve as the single point of contact for our highest‑value customers, from onboarding through renewal and expansion.
Define & track ROI: Establish metrics—booked revenue, marketing revenue, ticket value lift—and build dashboards that prove Netic’s impact quarter over quarter.
Drive outcomes, not tickets: Coordinate engineering, data, and GTM resources to smash blockers and deliver measurable value on aggressive timelines.
Navigate exec conversations: Lead QBRs, handle escalations, and reset expectations with clarity and authority—preventing churn before it appears.
Hunt new ideas: Spot new use‑cases, craft business cases, and partner with engineering & sales to turn satisfied customers into multi‑year, multi‑product advocates.
What You'll Bring:
Services pedigree: 3+ years building, scaling, or investing in essential service businesses in industries like home services, healthcare, automotive.
Financial rigor: Background in PE, investment banking, consulting or industry roles that demanded financial modeling, KPI dissection, and board‑level storytelling.
Analytical sharpness: Capable in SQL/BI tools; you translate data into executive‑ready insights and ROI narratives.
Thrives under pressure: Proven track record managing high‑stakes issues and aligning multiple stakeholders around action plans.
We believe fulfillment comes from producing your best work with the smartest people together in one room. All roles are in person, in SF (our office is across from Fort Mason). What brings us together is our commitment to:
Live to build
Run through walls and win
Obsess over customers in each line of code
Lose sleep over the "almost perfect"
Show internal locus of control
Prioritize finesse: refinement of first principles thinking, execution, and craftsmanship
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status.
Top Skills
What We Do
We help essential service industries grow on autopilot.
Essential services power the real economy. Every one of us interacts with these industries repeatedly throughout our lives.
But these large businesses face real-world constraints—human labor, external volatility, compliance, logistics, and physical infrastructure. Their operations are complex and often rely on outdated systems and manual workflows, and they can’t access the frontier technologies that drive digital-first businesses.
In a world where startups mostly build for startups, we serve the large enterprises in real industries and end users that keep America running. We're a small team of relentless builders, ex-founders, and immigrants from top CS schools and tech companies who thrive on solving hard problems and making a tangible impact.
We are backed by the best investors and founders of our generation.
