Engagement Manager

Posted One Month Ago
Be an Early Applicant
San Francisco, CA, USA
In-Office
150K-450K Annually
Mid level
Artificial Intelligence • Big Data
The Role
Serve as primary relationship owner for strategic frontier AI lab customers, driving retention, expansion, renewals, and commercial negotiations. Build account management and customer health processes, run executive reviews, surface customer feedback to product and engineering, and lead cross-functional initiatives to shape customer engagement at scale.
Summary Generated by Built In
About AfterQuery

AfterQuery is an applied research lab curating data solutions for foundation model development. We serve every frontier AI lab with the mission of delivering the best data to power the best models. In doing so, we can make expertise that once took a lifetime to build available to anyone who needs it.

Our customers are the ones building the foundation models themselves and our work sits directly in the loop of how those systems improve. This is a rare opportunity to join a company at a defining moment in AI. We are YC's fastest unicorn, valued at $3.2 billion. We're based in San Francisco and backed by leading investors including Altos Ventures, BoxGroup, and Y Combinator and angels from Google DeepMind, OpenAI, Anthropic, Meta Superintelligence Labs, and Microsoft AI.

Why Apply

Massive Opportunity: We are YC's fastest unicorn valued at $3.2 billion and we're not slowing down.

Founding Impact: You will own and architect core infrastructure systems that power our platform from the ground up.

Equity & Growth: Competitive salary and meaningful equity. As we scale, you’ll have the opportunity to shape the engineering organization and lead major technical initiatives.

Strong Team: Our founding team has experience from Citadel Securities, Meta, Google, Silver Lake, and Morgan Stanley — work alongside world-class engineers and researchers.

Overview

As an Engagement Manager, you will act as the main relationship owner for AfterQuery's most important frontier AI lab customers, focused on renewals, expansion, and lasting partnerships rather than one-off deals. They'll pursue new revenue within existing accounts, run senior-level touchpoints like quarterly reviews and contract negotiations, and feed customer input back into product and engineering decisions. As one of the company's first hires dedicated to this function, they'll also be building the account management and customer health processes from scratch while helping shape how AfterQuery approaches customer relationships going forward.

Responsibilities
  • Own and grow strategic accounts: Serve as the primary point of contact for key frontier AI labs, driving retention, expansion, and long-term partnerships.

  • Drive revenue growth: Identify and close upsell, cross-sell, and new use-case opportunities across existing customers.

  • Lead executive relationships: Run business reviews, strategic check-ins, and commercial negotiations, including master services agreements.

  • Champion the voice of the customer: Partner closely with operations, product, and engineering to ensure customer needs are met and feedback shapes our roadmap.

  • Build the customer engagement function: Create account management, customer health, and expansion playbooks from the ground up as one of AfterQuery’s first dedicated customer engagement managers.

  • Operate as an early company builder: Drive cross-functional initiatives and help define how AfterQuery engages with customers as we scale.

Required Qualifications
  • 3+ YOE in a relevant role- strong candidates often come directly from account management roles at data companies or engagement management roles in other industries.

  • High agency, drive, and a strong work ethic; thrive in ambiguity and execute with minimal direction

  • Strong leadership and communication skills, with the ability to hold the room with senior AI researchers and technology industry executives.

  • Competitive nature and demonstrated past success

Company Benefits (For Eligible Employees):
  • Health Insurance: Medical, Vision, Dental

  • 401(k) with Employer Match

  • Daily Meals: Daily UberEats Stipend

  • Monthly Wellness Stipend

  • Commute Covered

We are an equal opportunity employer committed to providing a workplace free from discrimination and harassment. Employment decisions are made without regard to legally protected characteristics under applicable federal, state, or local law.

We comply with applicable pay transparency requirements and provide compensation ranges based on the position, qualifications, experience, and other relevant factors. Reasonable accommodations are available to qualified individuals with disabilities and for sincerely held religious beliefs, as required by law. This job description is intended to describe the general nature and level of work performed and is not an exhaustive list of all duties, responsibilities, qualifications, or working conditions associated with the position. We reserve the right to modify this job description as business needs change.

Skills Required

  • 3+ years of experience in a relevant role (account management or engagement management), often at data companies
  • High agency, strong drive, and ability to thrive in ambiguity and execute with minimal direction
  • Strong leadership and communication skills; ability to engage senior AI researchers and technology executives
  • Competitive nature with demonstrated past success in driving customer outcomes or revenue

AfterQuery Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about AfterQuery and has not been reviewed or approved by AfterQuery.

  • Fair & Transparent Compensation Pay is considered attractive when work is accepted, with public role postings and materials indicating strong compensation across expert projects and core employee roles. The experts track also highlights transparent pay rates and approval-linked payouts that do land.
  • Healthcare Strength Employee materials indicate medical, vision, and dental insurance are provided. Job postings reference a comprehensive package consistent with standard coverage.
  • Wellbeing & Lifestyle Benefits Daily meal stipends, commute support via Uber credits, and a monthly wellness stipend (including gym membership coverage) are prominently advertised. These lifestyle perks suggest attention to day-to-day convenience and wellbeing.

AfterQuery Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
200 Employees
Year Founded: 2024

What We Do

AfterQuery is an applied research lab curating data solutions to accelerate foundation model development.

Similar Jobs

Atlassian Logo Atlassian

Engagement Manager

Cloud • Information Technology • Productivity • Security • Software • App development • Automation
In-Office or Remote
San Francisco, CA, USA
11000 Employees
109K-172K Annually

EXL Logo EXL

Engagement Manager

Information Technology • Database • Consulting
Hybrid
San Francisco, CA, USA
30246 Employees
150K-190K Annually

EXL Logo EXL

Engagement Manager

Information Technology • Database • Consulting
Remote or Hybrid
United States
30246 Employees
160K-180K Annually

Workday Logo Workday

Engagement Manager

Cloud • Fintech • HR Tech
In-Office or Remote
40 Locations
14894 Employees
140K-249K Annually

Similar Companies Hiring

Onshore Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
60 Employees
Blee Thumbnail
Artificial Intelligence • Marketing Tech • Software
New York, New York
30 Employees
Vega Thumbnail
Artificial Intelligence • Automotive • Insurance • Transportation
US
43 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account