Engagement Manager - Payer

This is a remote position.

We are a strategy and performance consulting firm built on a bedrock principle – that, unlike career consultants, leaders who have had to operationalize a strategy within a company are best positioned to create actionable solutions that drive business results. Our leadership team has this management experience and brings it to every consulting engagement we complete.

We aim to be the partner of choice by adding tremendous value to these clients across our solution offerings, including Organic Growth, M&A, Cost Economics, Process Improvement, Complex Program Management, Core Systems Configuration, Product Development, Digital Transformation, Actuarial Informed Decision Making, and more.

Job Description

As the Engagement Manager (Payer Experience), you must possess deep healthcare expertise in the Payer domain. As an Engagement Manager, you will be directly responsible for leading client engagements and mentoring junior staff through their engagements and deliverables. You will have ownership of all deliverables within an engagement and serve as the primary day-to-day contact with clients. Leadership and the ability to be a player/coach are critical characteristics of being successful in this role.

Location preference is Chicago or Dallas, although other locations will be considered if the candidate is open to frequent travel to client locations.

Must have a broad understanding of the three market segments independent, Commercial, and Government network configurations, benefit design, awareness of ancillary products, and how they interact with the core product.

Enough content knowledge to own a project with support from a Principal/Partner and present confidently to mid to senior-level clients.

Specialization in one or more fields of healthcare payer delivery, including member service, operations, network, product

Independently leading engagements and being the primary day-to-day contact with the client. Give feedback to senior associates, associates, and analysts.​

Structuring engagement activities, delegating effectively, and coaching junior staff. Serve as the final reviewer for deliverables with a thoughtful, diligent, and critical eye.​

Lead client calls regularly, delegating speaking parts as appropriate.

Strategy development experience is strongly preferred.

Advanced degree preferred but not required (MBA, MHA, MPH).

Additional Key Qualifications

Capable of leading through influence

Strong executive presence

Have excellent written and verbal communication skills

Able to manage competing priorities with a high level of organization and attention to detail

Enjoy creative problem-solving in a rapidly changing environment

Flexible, proactive, and optimistic attitude

FQA values our employees’ time and efforts. Our commitment to your success is enhanced by our competitive compensation and an extensive benefits package. Plus, we work to maintain the best possible environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative environment where each person feels encouraged to contribute to our processes, decisions, planning, and culture.

First Quadrant Advisory does not discriminate based on race, color, religion, sex, gender identity, national origin, political affiliation, sexual orientation, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors. Our company values and celebrates the diversity of thoughts and will not tolerate harassment or discrimination based on any of these characteristics