SMX is seeking an Engagement Manager (Growth PM) with a strong background in managing FedRAMP cloud projects and delivering excellence. Engagement Managers will be expected to be familiar with all SMX service offerings (professional services, managed services, resale, digital transformation, etc.) and drive on-contract growth opportunities during project delivery. The successful candidate will be capable of building and maintaining a solid working relationship with coworkers and clients, from project delivery to expansion. The EM will act as Scrum Master and the central point of contact for all parties to orchestrate the delivery of the project. They will manage customer expectations and establish long-term partnerships by delivering complex projects effectively, on time, on budget, and according to agreed-upon scope. This is a remote position supporting a Herndon, VA based team. We are ideally looking for a resource local to the DC Metro area.
Essential Duties & Responsibilities
• Hands-on project management, including initiation, planning, and execution of projects and account-related activities, facilitating resolution of issues and roadblocks
• Effectively leverage Agile principles, coaching and training technical project and customer team members on best practices
• Be capable of managing the delivery of multiple cloud projects simultaneously
• Drive key decisions across projects, manage customer expectations, present and interface with project sponsors, and communicate trade-offs and risks
• Knowledge of AWS funding programs, incentive structures, and overall go-to-market approach
• Encourage and facilitate collaboration amongst team members, and promote an inclusive working environment
• Participate as a team player capable of high performance and flexibility in a dynamic working environment
• Serve as the primary SMX contact during project execution, maintain relationships with stakeholders and internal SMX teams
• Contribute to on contract growth by identifying additional engagement opportunities and building lasting relationships with clients
• Influence and persuade clients and stakeholders to gain support for any major change initiatives and/or decisions
• Assist in developing Statements of Work (SOWs) and delivering presentations for potential expansion opportunities
• Advance the practice by supporting in the development of thought leadership and client references
Required Skills/Experience
• At least 5 years of experience in the technology industry, managing projects through a full lifecycle, ideally within a service delivery / consultancy environment
• At least 3 years of hands-on Agile experience, acting as Scrum Master
• Experience with managing FedRAMP Cloud projects with the ability to anticipate potential issues and pro-actively mitigate
• Extensive knowledge of project management disciplines, methodologies, best practices, and tools
• Strong communication skills; experience presenting to executives
• Customer-facing consulting experience or experience delivering technology services projects
• Proven experience expanding customer relationships through on-contract growth
• Familiarity with cloud technologies, software development, networking infrastructure, data, and/or security
• Self-starter with a result oriented proactive management approach
• 2+ years of relevant hands-on experience with AWS
• Ability to work in a fast-paced consulting environment and collaborate effectively as a team member
• Exceptional written and verbal communication skills
• Customer-focused attitude
• Certified Scrum Master (CSM) strongly preferred
Desired Skills/Experience
- AWS Certified Cloud Practitioner (a plus)
Application deadline 11-1-2024.
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The SMX salary determination process takes into account a number of factors, including but not limited to, geographic location, Federal Government contract labor categories, relevant prior work experience, specific skills, education and certifications. At SMX, one of our Core Values is to Invest in Our People so we offer a competitive mix of compensation, learning & development opportunities, and benefits. Some key components of our robust benefits include health insurance, paid leave, and retirement.
The proposed salary for this position is:
$113,900-$170,900 USD
At SMX®, we are a team of technical and domain experts dedicated to enabling your mission. From priority national security initiatives for the DoD to highly assured and compliant solutions for healthcare, we understand that digital transformation is key to your future success.
We share your vision for the future and strive to accelerate your impact on the world. We bring both cutting edge technology and an expansive view of what's possible to every engagement. Our delivery model and unique approaches harness our deep technical and domain knowledge, providing forward-looking insights and practical solutions to power secure mission acceleration.
SMX is committed to hiring and retaining a diverse workforce. All qualified candidates will receive consideration for employment without regard to disability status, protected veteran status, race, color, age, religion, national origin, citizenship, marital status, sex, sexual orientation, gender identity or expression, pregnancy or genetic information. SMX is an Equal Opportunity/Affirmative Action employer including disability and veterans.
Selected applicant will be subject to a background investigation.
Top Skills
What We Do
SMX is a global technology and advanced engineering provider specializing in Cloud Solutions, C5ISR, and Advanced Engineering / IT. Our tradition of delivering innovative, technical solutions dates back to 1995, however, you may know us better by one of our legacy company names: Trident Technologies, Smartronix, Datastrong, or C2S Consulting Group. With the support of OceanSound Partners, our private equity investment sponsor, we began operating as one business starting in 2019 and became SMX in 2021. We operate in close proximity to our clients around the globe and have core locations in Alabama, California, the DC Metro, Florida, Hawaii, Maryland, and Massachusetts.
Today, as SMX, we are one team and together empower government and commercial enterprises to become more effective, innovative, and resilient, no matter what challenges they face.
SMX offers competitive benefits, excellent work environments, and growth opportunities for our employees while continuing to expand operations and support our communities. We have more than 25 years of rapid and consistent growth with continuous recognition as an employer-of-choice technology company. In addition, we have earned coveted industry quality and business certifications; have a strong commitment to business partnerships, ethics, compliance, and sustainability; and have a multitude of premier contracting vehicles. The combination of these attributes allows us to provide sound, repeatable business solutions yet remain flexible and agile to quickly adapt to specific customer requirements.
Committed to ensuring the highest levels of customer satisfaction, SMX is structured around the programs and technologies we support to provide optimal and seamless operations. We have maintained a reputation for excellence, helping to assure the missions of our Department of Defense, Public Sector, Fortune 1000, and other Government and commercial customers.
