RESPONSIBILITIES:
Reporting to the Petroleum Operations Manager, the Administrative Assistant will support the energy division's daily needs by providing logistical support to service technicians, processing tickets/work orders, and facilitating customer requests.
1. Providing superior first-point-of-contact customer service.
2. Taking customer orders, generating invoices, and processing transactions.
3. Assisting with inventory-related functions.
4. Daily sales ticket & service order entry into accounting software.
5. Maintaining an organized filing system.
6. Providing prompt communication with customers and staff.
7. Maintain office cleanliness.
8. Scheduling meetings, arranging facilities, logistics, and catering.
9. Assisting in preparing presentations and organizational documents.
10. Communicating effectively with location managers, board members, and patrons.
11. Managing multiple projects and prioritizing work to meet deadlines.
12. Maintaining a deep understanding of the company's products and services.
13. Handling sensitive materials with confidentiality and integrity.
14. Promoting a strong safety culture, adhering to safety policies and procedures, identifying and communicating workplace hazards, and taking corrective actions.
15. Perform other duties as needed or assigned.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Continuously – 66-100% - Use hands dexterously, talk or hear.
• Frequently – 34-65% - Stand, walk, or sit.
• Occasionally – 1-33% - Reach with hands and arms, stoop/kneel/crouch, or crawl, climb or balance, or lift up to 15 pounds.
REQUIRED EDUCATION and EXPERIENCE
1. High School diploma or GED
2. Proficiency in Microsoft Office applications, especially Excel
3. Professional attitude and appearance
4. Solid written and verbal communication skills
5. Ability to prioritize and switch tasks as needed.
6. Must be organized and possess good time management skills.
7. Ability to maintain a customer service focus with an outgoing personality.
PREFERENCES:
1. Customer service: 2 years
Skills Required
- High school diploma or GED
- Proficiency in Microsoft Office applications, especially Excel
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to prioritize and switch tasks as needed
- Strong organization and time management skills
- Customer service focus with an outgoing personality
- Two years of customer service experience
What We Do
Tri-Energy Cooperative is a locally owned cooperative dedicated to providing reliable energy products and sustainable solutions. They offer bulk fuel, propane delivery, and oils and lubricants for vehicles, farm equipment, and businesses. The cooperative operates 12 convenience stores across Bismarck, Mandan, Dickinson, Sterling, and Lincoln in North Dakota, focusing on community-driven service and high-performance energy resources.
