Title:
Endpoint Management SpecialistCompany:
Ipsen Biopharm Ltd
About Ipsen:
Ipsen is a mid-sized global biopharmaceutical company with a focus on transformative medicines in three therapeutic areas: Oncology, Rare Disease and Neuroscience. Supported by nearly 100 years of development experience, with global hubs in the U.S., France and the U.K, we tackle areas of high unmet medical need through research and innovation.
Our passionate teams in more than 40 countries are focused on what matters and endeavor every day to bring medicines to patients in 88 countries. We build a workplace that champions human-centric leadership and fosters a culture of collaboration, excellence and impact. At Ipsen, every individual is empowered to be their true selves, grow and thrive alongside the company’s success. Join us on our journey towards sustainable growth, creating real impact on patients and society!
For more information, visit us at https://www.ipsen.com/ and follow our latest news on LinkedIn and Instagram.
Job Description:
Endpoint Management SpecialistLocation: London, UK
Working Type: Hybrid Working
Summary & Purpose of the Position
The Global Workplace team is responsible for the operation, management, and continuous improvement of the company’s endpoint management platforms and technologies.
The ideal candidate will combine strong technical expertise with problem-solving skills and a customer-focused approach to deliver reliable, scalable, and secure endpoint solutions aligned with business objectives.
Main Responsibilities & Technical Competencies
- Extensive experience in the implementation, administration and configuration of MECM.
- Experience managing an OS image for large corporate environments, including deployment and knowledge of OSD & Autopilot.
- Extensive experience in Software Distribution, Packaging, Patching & Imaging.
- Working knowledge of Microsoft Intune, Azure VDI & Defender EDR.
- Extensive experience in Mobile Device Management.
- Evaluate emerging technologies to ensure technical solutions are compatible with the company's business needs and strategic objectives.
- Contribute to the development and ongoing improvement of industry best practices and standards for deploying enterprise desktop technologies.
- Direct the day-to-day operational responsibilities to IPSEN IT services partners.
- Provide technical expertise, guidance and strategic recommendations to other IT groups.
- Investigate, analyze and resolve technical issues and actively pursue mechanisms for preventing, or automating the response to, reoccurrences.
- Provide third-level technical support for core business applications. This often requires management and coordination of outside vendors and internal subject matter experts.
- Resolve all tickets escalated from the service desk, including administrative activities, and provide a status report.
Knowledge & ExperienceEssential
- Endpoint management solutions: Microsoft Intune, JAMF, Apple Business Manager.
- Endpoint Encryption: Microsoft BitLocker or other enterprise tools.
- Enterprise Endpoint Security Solutions: Microsoft Defender EDR, McAfee, etc.
- Microsoft Office 365 and Entra AD.
- IT Asset Management: ServiceNow, Flexera, etc.
- Microsoft PowerPoint, Project & Visio.
- Enterprise-level knowledge of Microsoft operating systems, specifically Windows 11.
- Knowledge of desktop virtualization and thin client technologies, including Azure VDI.
- Scripting using WQL, SQL and PowerShell.
- Customer service focused with a professional and positive attitude.
- Ensure the effective and timely implementation of all security standards provided by Global IT and Global Security.
- Purchasing management experience.
- Excellent oral and written communication skills.
- Ideally, experience in contract management.
- Confident in organizing own workload effectively, efficiently and independently.
- Ability to deal with several tasks at once while maintaining high standards.
- Ability to meet deadlines and prioritize a busy workload.
Education & Certifications
Essential
- Technical certifications desired, including Microsoft Intune or Azure.
- Bachelor’s degree in Computer Science or a related field, or 5+ years of related experience.
Languages
Essential
- English
- English
- French
Working Environment
Hybrid Working, in line with the Ipsen Hybrid Working Policy.
We are committed to creating a workplace where everyone feels heard, valued, and supported; where we embrace “The Real Us”. The value we place on different perspectives and experiences drives our commitment to inclusion and equal opportunities. When we include diverse ways of thinking, we make more thoughtful decisions and discover more innovative solutions. Together we strive to better understand the communities we serve. This means we also want to help you perform at your best when applying for a role with us. If you require any adjustments or support during the application process, please let the recruitment team know. This information will be handled with care and will not affect the outcome of your application.Skills Required
- Extensive experience implementing, administering, and configuring MECM
- Experience managing operating system images in large corporate environments
- Knowledge of OSD and Autopilot
- Extensive experience with software distribution, packaging, patching, and imaging
- Working knowledge of Microsoft Intune, Azure VDI, and Defender EDR
- Extensive experience in mobile device management
- Experience with Microsoft Intune, JAMF, and Apple Business Manager
- Experience with endpoint encryption tools such as Microsoft BitLocker
- Experience with enterprise endpoint security solutions such as Microsoft Defender EDR or McAfee
- Knowledge of Microsoft Office 365 and Entra AD
- Experience with IT asset management tools such as ServiceNow or Flexera
- Knowledge of Microsoft PowerPoint, Project, and Visio
- Enterprise-level knowledge of Microsoft operating systems, specifically Windows 11
- Knowledge of desktop virtualization and thin-client technologies, including Azure VDI
- Scripting experience using WQL, SQL, and PowerShell
- Technical certification in Microsoft Intune or Azure
- Customer service focus and professional communication
- Experience implementing enterprise security standards
- Purchasing management experience
- Contract management experience
- Bachelor's degree in Computer Science or a related field, or 5+ years of related experience
- English language proficiency
- French language proficiency
Ipsen Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ipsen and has not been reviewed or approved by Ipsen.
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Healthcare Strength — Health coverage is described as comprehensive, with broad medical, dental, and vision offerings. Company materials emphasize a wide-ranging package that supports overall wellbeing.
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Retirement Support — Retirement programs are highlighted with a competitive 401(k) match and access to an employee stock purchase plan. These elements are frequently cited as strengths in the package.
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Parental & Family Support — Family support includes paid parental leave and company-provided backup child and elder care. These programs complement core benefits and add practical day-to-day value.
Ipsen Insights
What We Do
Ipsen is a French leading global mid-size biopharmaceutical company headquartered in Paris, France focusing its efforts where unmet medical needs are greatest. Ipsen develops and commercializes innovative medicines in three key therapeutic areas - Oncology, Rare Disease and Neuroscience. We have over 5000 employees worldwide and our medicines are registered in more than 100 countries, with direct commercial presence in over 30 countries. Ipsen has 4 global R&D hubs and 3 pharmaceutical development centers around the world
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