The Role
Design, deliver, and evaluate global enablement programs for services teams. Build onboarding, upskilling, and content (eLearning, playbooks, videos) while partnering cross-functionally to drive adoption, support product launches, and apply AI-enabled tools to reinforce sales behaviors.
Summary Generated by Built In
About the RoleWe are looking for an Enablement Program Manager to support a fast growing services business line. In this role you will help field, vendor, and operations teams build the knowledge, skills, and tools they need to consistently acquire, grow, and retain high quality supply. Working closely with enterprise operations and services supply leadership, you will design and deliver onboarding, upskilling, and content programs that keep field teams performing at their best. This is a highly cross functional role where you will partner with global services leaders and functional stakeholders to drive multiple initiatives that move the business forward.
What You'll Do
- Partner with leadership to develop, execute, optimize, and assess enablement programs for the services organization.
- Build and run onboarding and training programs for market managers, associates, and field sales teams across a global services team.
- Facilitate content creation and coordinate educational content for ongoing training, developing a toolbox of materials including eLearning, participation guides, worksheets, and videos to support priority go to market and sales initiatives.
- Drive the creation of content for account management teams, including playbooks, talking points, and host facing resources, in support of business optimization goals.
- Own and maintain content strategy within a content management system, keeping all program documentation current and easy to access.
- Gather and relay feedback from central partners and the field organization to continuously iterate on the enablement strategy.
- Own clear communication on program progress and roadmap, acting as an active cross functional stakeholder anchored to top line business goals.
- Embed within the services working group across supply, product, and communications to prepare account management teams for upcoming product feature launches.
- Amplify and apply AI powered enablement tools to drive engagement and reinforce best in class sales behaviors through coaching and practice.
- Minimum 5 years in an enablement role with a track record of managing complex projects from start to finish.
- Proven success as a cross functional business partner with the ability to lead within a matrixed, cross functional environment.
- Systems thinker who can translate strategy into execution across multiple teams.
- Strong design skills and creative technical ability to leverage AI powered enablement and build compelling, accessible content.
- Accuracy, timeliness, and attention to detail that consistently lands high quality work.
- Excellent verbal and written communication skills.
- Experience onboarding new team members and supporting their ongoing learning and development.
- A balance of large organization experience and fast, high growth environment experience, since this business line is scaling quickly.
- Proficiency across a modern productivity and enablement stack, including Google Workspace, Salesforce, Excel, a content management platform, Adobe, conversation intelligence tools, AI large language models, Articulate, and Canva Pro or Figma.
- Familiarity with a range of go to market strategy definitions and execution approaches.
- Working knowledge of sales methodologies, enablement best practices, and sales metrics and cycles.
- Experience supporting the day to day priorities of a sales team.
- Comfort using coaching and practice platforms to reinforce sales behaviors at scale.
Start Date: August 2026
Contract Duration: 12 months with possibility of extension
Schedule: Full-time, 40 hours per week
Location: Remote (US based), PST preferred
Compensation: $65-$80 per hour (W2)
Skills Required
- Minimum 5 years in an enablement role with a track record of managing complex projects from start to finish.
- Proven success as a cross functional business partner and ability to lead within a matrixed environment.
- Systems thinker able to translate strategy into execution across multiple teams.
- Strong design skills and creative technical ability to leverage AI-powered enablement and build compelling, accessible content.
- Accuracy, timeliness, and attention to detail producing high-quality work.
- Excellent verbal and written communication skills.
- Experience onboarding new team members and supporting their ongoing learning and development.
- Experience in both large organizations and fast high-growth environments.
- Proficiency across a modern productivity and enablement stack, including Google Workspace, Salesforce, Excel, a content management platform, Adobe, conversation intelligence tools, AI large language models, Articulate, and Canva Pro or Figma.
- Familiarity with go-to-market strategy definitions and execution approaches.
- Working knowledge of sales methodologies, enablement best practices, and sales metrics and cycles.
- Experience supporting the day-to-day priorities of a sales team.
- Comfort using coaching and practice platforms to reinforce sales behaviors at scale.
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The Company
What We Do
Maleda Tech is a global contingent workforce solutions provider that offers Employer of Record (EOR) and Managed Service Provider (MSP) services. The company specializes in connecting highly skilled IT professionals from the US and Africa with clients, operating as a minority-owned business enterprise. They focus on building and fixing contingent workforce programs for companies across three continents, leveraging a diverse, global talent pool to meet technical staffing needs.
