EMS Operations Supervisor - Albany

EMS Operations Supervisor - Albany, GA

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Are you ready to take the next step in your career with MMT Ambulance? At MMT, our people are at the heart of everything we do. As we continue to grow, we are seeking passionate and dedicated professionals who are eager to make a difference, develop their skills, and help shape the future of our organization. Join a team that values excellence, collaboration, and professional growth.

As an Operations Supervisor, you will play a key role in fostering a culture of teamwork, respect, accountability, and excellence. In this position, you will support daily operations, mentor and develop team members, ensure high-quality patient care and transport services, oversee equipment readiness and station operations, and help create a positive, high-performing work environment where employees can grow and succeed.

Essential Duties and Responsibilities:

• Ensure timely submission of timesheets and other payroll documentation  
• Lead, guide, and assist in training lower-level personnel and/or students as assigned  
• Deliver competent patient care in pre-hospital and inter-facility settings within the scope of practice 
• Utilizes Applicant Tracking System (ATS) to screen and select potential candidates
• Ensure adherence to field policies and processes, timely completion of required paperwork, and proper use of systems
• Maintain professional interactions with healthcare personnel and patients, including those with disabilities or injuries  
• Accurately document required information in EMS charts, including PCRs, vehicle inspections, and inventory checks  
• Ensure cleanliness of equipment and replace used or damaged supplies  
• Adhere to company and local agency policies, procedures, and protocols for emergency treatment and transportation  
• Attend refresher programs and continuing education sessions as required by the medical director  
• Maintain a professional, courteous, ethical demeanor, collaborate effectively within a team environment
• Maintains knowledge of, implements, and enforces departmental policies, procedures, and protocols
• Demonstrate comprehensive knowledge of EMS procedures and apply them effectively 
• Safely operate and maintain emergency vehicles in compliance with relevant laws during patient transportation  
• Provide Lift Assist and demand truck deployment as needed

Physical Demands:

• Must be physically capable of operating various vehicles and equipment essential to the job duties of an EMS provider.
• Requires frequent bending, sitting, kneeling, moving, and lifting patients and equipment weighing at least 125 pounds.
• Ability to push and pull objects exceeding 50 pounds.
• Must be able to drive/ ride in an ambulance for extended periods of time without issue.
• Physical agility is essential to lift and move patients safely.  
• Physically strenuous and can be emotionally challenging.  

Qualifications:

• Self-confidence, emotional stability, good judgment, and tolerance for high stress  
• Possess good verbal communication skills  
• Ability to handle adverse situations effectively  
• Must have the ability to effectively interact and communicate with patients, co-workers and administration
• Strong time management and prioritization abilities.
• Proven ability to lead and mentor teams while fostering accountability
• Must have the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals, written, oral or diagnostic reports
• Current CPR   
• Valid driver’s license and good driving record 
• Current position specific state certification or a NREMT specific certification with ability to obtain reciprocity is required prior to start date  

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. At any time with or without notice, duties, responsibilities and activities may evolve. 

Statement of Equal Opportunity Employment:

It is the policy of MMT Ambulance to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identify, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran military service, or any other characteristic protected by applicable federal, state, or local civil rights laws.