Location Address:
9521 San Mateo NE Albuquerque, NM 87113-2237Compensation Pay Range:
Minimum Offer $70,449.60 Maximum Offer $119,974.40 Now Hiring: Employment Claims and Immigration Administration ParalegalSummary:
The Employment Claims & Immigration Administration Paralegal provides high-level paralegal, case management, and operational support to the Legal Department, with primary responsibility for employment claims management and litigation support, including administrative charges, demand letters, internal investigations support, litigation coordination, document preservation, case file management, deadline tracking, reporting, and coordination with internal stakeholders and outside counsel. The role also provides secondary support for administration of the organization’s employment-based immigration program, including sponsored foreign national employee matters, documentation coordination, compliance tracking, and communication with outside immigration counsel.This position serves as a key operational partner to Employment Counsel, HR, Compliance, Talent Acquisition, Workforce Operations, and departmental leaders to ensure timely claim response, accurate recordkeeping, defensible documentation, regulatory compliance, and consistent communication across employment claims and immigration-related matters. Type of Opportunity: Full time Job Exempt: Yes Job is based: Reverend Hugh Cooper Administrative Center Work Shift: Days (United States of America)
Responsibilities:
Employment Claims & Litigation Support
- Support employment claims, agency charges, investigations, and litigation matters.
- Maintain case files, matter tracking, deadlines, and reporting.
- Coordinate document preservation, collections, discovery, and outside counsel activities.
Immigration Administration
- Coordinate employment-based immigration cases, including visa sponsorship and permanent residency matters.
- Partner with HR, employees, and outside counsel to manage case documentation and timelines.
- Support compliance, reporting, audits, and expiration tracking.
Program Operations
- Maintain and improve SOPs, workflows, templates, and tracking tools.
- Support training and process improvement initiatives across HR and related functions.
Decision-Making
- Independently manage case coordination and process execution.
- Escalate legal strategy, compliance concerns, and high-risk matters to Employment Counsel.
Qualifications:
- Associate degree or equivalent experience required; Bachelor’s degree preferred.
- 3+ years of paralegal, litigation support, employment claims, HR compliance, or related experience, with meaningful exposure to employment claims/litigation support; immigration coordination experience preferred.
- Demonstrated experience managing sensitive confidential information and complex deadlines across multiple matters.
Preferred
- Paralegal certificate.
- Prior experience in healthcare, employment claims administration, litigation support, and/or supporting physician/provider immigration pipelines.
- Experience with legal matter management systems and/or immigration case management platforms.
Knowledge, Skills & Abilities
- Strong working knowledge of employment claims, agency charge processes, litigation support workflows, document preservation, and matter management practices.
- Ability to manage competing deadlines and maintain high accuracy in documentation.
- Exceptional communication skills—clear, professional, and discreet, particularly when coordinating sensitive employment claims, internal stakeholder requests, and sponsored employee communications.
- Strong analytical and organizational skills; ability to build trackers, dashboards, and process tools.
- Proficiency in Microsoft 365 (Excel, Outlook, Teams, SharePoint) and document management best practices.
- Discretion, sound judgment, and comfort handling sensitive employment and immigration topics.
All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.
Wellness
Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.
Why work at Presbyterian?
As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.
About Presbyterian Healthcare Services
Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.
Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.
AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.
We're Determined to Support New Mexico's Well-Being | Presbyterian Healthcare ServicesSkills Required
- Associate degree or equivalent experience
- 3+ years paralegal, litigation support, employment claims, HR compliance, or related experience with exposure to employment claims/litigation support
- Demonstrated experience managing sensitive confidential information and complex deadlines across multiple matters
- Strong working knowledge of employment claims, agency charge processes, litigation support workflows, document preservation, and matter management practices
- Ability to manage competing deadlines and maintain high accuracy in documentation
- Exceptional communication skills, including discreet coordination of sensitive employment and sponsored employee communications
- Strong analytical and organizational skills with ability to build trackers, dashboards, and process tools
- Proficiency in Microsoft 365 (Excel, Outlook, Teams, SharePoint) and document management best practices
- Discretion and sound judgment handling sensitive employment and immigration topics
- Paralegal certificate
- Prior experience in healthcare, employment claims administration, litigation support, and/or supporting physician/provider immigration pipelines
- Experience with legal matter management systems and/or immigration case management platforms
What We Do
Presbyterian Healthcare Services is a locally owned, statewide, not-for-profit healthcare system in New Mexico. Founded in 1908, it operates nine hospitals, a medical group, and a health plan. The organization is dedicated to improving access to healthcare, behavioral health, and community support services, offering a wide range of specialties including primary care, cancer care, and heart and vascular care to improve the well-being of New Mexico residents.
