A career driven by you. Join AutoScout24 Group and experience life in the fast lane. We’re not just leading the market; we’re creating it. For a career that doesn’t stand still, where you can put your ideas in the driving seat and change the way the world moves, join our global community.
You will be part of the AutoScout24 Employee Technology team, comprising 15 support and system engineers responsible for network, devices, Identity & Access Management, collaboration & productivity tools, Unified Communications, and many more. The Employee Technology (ET) team covers over 1200 colleagues across 19 European sites. Our mission is to boost our colleague’s productivity by providing an amazing IT experience with a human touch.
What you will do
- Act as a contact person in our helpdesk in the Munich office, supporting colleagues both onsite and remotely
- Handle support tickets and requests via Slack and Jira
- Prepare notebooks and accessories such as headsets and ensure they work correctly
- Communicate with manufacturers and dealers in warranty and guarantee cases
- Prepare the technical onboarding of new employees
- Provide technical support at internal events, both online and in person
What you need to succeed:
Technical requirements
- Passion for technology
- Ongoing studies in IT or a related field
- Previous working experience is a plus but not required
- Basic knowledge of Microsoft Windows, MacOS and iOS
- Good knowledge of Microsoft Office products
- Experience with Active Directory, Exchange or Jira is a plus
Interest or hands on experience with AI tools and technologies, such as
- Using AI based assistants or productivity tools in a work or study context
- Basic understanding of how AI systems such as large language models work
- Curiosity about applying AI to improve IT support processes, documentation, automation or user experience
Soft skills
- Fluency in English, German is a plus
- Proactive mindset with a strong sense of ownership
- Excellent verbal and written communication skills
- Strong analytical and problem-solving abilities
- Good interpersonal and customer service skills
- Motivation to learn, develop and grow continuously
With over 50 nationalities represented, we’re proud to welcome people of all backgrounds to our growing community. Here, you’ll have the tools, training and support you need to work in a way that suits you, learn new skills and reach your potential.
For a career where you can drive our business and shape your future, apply now.
Top Skills
What We Do
We spark connections to move the world. As the largest pan-European online car market with around 1.5 million listings and more than 43,000 car dealer partners AutoScout24 offers inspiring solutions and empowering services. We amaze our customers by delivering real values. At AutoScout24, users can find, finance, buy, subscribe, lease and sell used as well as new cars. AutoScout24 smyle, our latest innovation, enables you to buy used cars entirely online and have them delivered right to your doorstep. Fully financed, insured, and registered – ready to drive! Think big, stay curious, take ownership: over 600 AutoScouts in 6 key markets are driving growth, all while moving, working and winning together. We foster a respectful and supportive environment that embodies diversity. AutoScout24 is committed to making the internet a safer place. We are one of the founding members of the initiative "Sicherer Autokauf im Internet” (Initiative for Safe Car Purchasing Online). With around 50 million downloads, the AutoScout24 app was awarded the best, most customer-friendly app by Focus-Money (FOCUS-MONEY study "Kundenfreundliche Apps", issue (15/21)
