Employee Services Manager
Zetier is seeking a senior Human Resources leader to help build and mature employee benefits, employee services, and people operations infrastructure to scale a high-trust national security technology company. This role will lead the charge in identifying, scoping administering, and communicating employee benefits programs to include health and welfare benefits, time off programs, open enrollment, employee education, vendor coordination, and benefits-related employee support. Candidates will demonstrate practical experience scaling and deploying workforce benefits, administering employee programs, maintaining confidential records, coordinating across business functions, and implementing scalable, low-friction HR processes as the company grows.
Required:
- 10+ years supporting HR operations and benefits administration
- Strong discipline across records, deadlines, recurring tasks
- Experience coordinating onboarding, offboarding, policy admin
- Demonstrated discretion handling confidential information
- Able to communicate clearly with employees, managers, and vendors
- Ability to convert recurring service issues into durable workflows
- Effective communication and collaborative team approach
- U.S. citizen; able to obtain and maintain a U.S. security clearance
Desired:
- Prior work in small, high-trust technical teams
- Experience in rapidly growing small/mid-size tech businesses
- Experience administering benefits scoping and enrollment
- Experience maintaining HRIS records and personnel files
- Familiarity with cleared workplaces, defense contractors
- Familiarity with employment eligibility and required notices
- Experience creating checklists, templates, FAQs, and internal tools
- Ability to support compensation and feedback workflows
- Active U.S. Security Clearance
Zetier is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis protected by law. All employment is decided on the basis of merit, qualifications, and business need.
Skills Required
- 10+ years supporting HR operations and benefits administration
- Strong discipline across records, deadlines, recurring tasks
- Experience coordinating onboarding, offboarding, policy administration
- Demonstrated discretion handling confidential information
- Able to communicate clearly with employees, managers, and vendors
- Ability to convert recurring service issues into durable workflows
- Effective communication and collaborative team approach
- U.S. citizen; able to obtain and maintain a U.S. security clearance
- Prior work in small, high-trust technical teams
- Experience in rapidly growing small/mid-size tech businesses
- Experience administering benefits scoping and enrollment
- Experience maintaining HRIS records and personnel files
- Familiarity with cleared workplaces and defense contractors
- Familiarity with employment eligibility and required notices
- Experience creating checklists, templates, FAQs, and internal tools
- Ability to support compensation and feedback workflows
- Active U.S. Security Clearance
What We Do
Zetier develops world-class cybersecurity products that protect our nation and our communities.
