Employee Services Coordinator

Are you looking for an exciting opportunity in a fast-growing industry? Do you want to make a difference in people’s lives while you grow your career and learn the business? We’re BAYADA Home Health Care and we believe that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills to this dynamic and entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.

The Employee Services Coordinator (ESC) provides essential services and key functions to both future and existing field employees within their service office. The ESC will ensure that all field employee compliance and onboarding workflow processes are completed with the highest level of efficiency, quality, and service. The ESC plays a key role in managing the high-volume administrative and reporting processes surrounding field employee onboarding, retention, and experience.

Our BAYADA Home Care office in Newton, MA is looking for you! 

Responsibilities:

• Answer telephones and assist callers including placing callers into voicemail, process telephone messages and greet visitors.
• Assume responsibility/oversight for personnel file management and coordination.
• Provide essential services and key functions to maintain field employee satisfaction.
• Support hiring activities from application to onboarding, as needed.
• Support the coordination and execution of Home Health Aide training where applicable. Be the point of contact, manage required training materials, and schedule skills practice.
• Ensure all required labor postings, including federal & state, are maintained and updated.
• Perform related duties, or as required or requested by supervisor.

Qualifications: 

• High school diploma.
• Proficient in Microsoft computer products including Word, Excel and Outlook.
• Demonstrated record of strong interpersonal skills.
• Competence in basic PC skills required to perform job functions.
• Ability to read, write and effectively communicate in English.
• Exemplifies BAYADA's Core Values: Compassion, Excellence, Reliability.
• Excellent communication and interpersonal skills
• Strong people skills, organization skills, and attention to detail are highly desired.

Highlights:

• Full Time opportunity
• BAYADA offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program

Established in 1975, BAYADA is a non-profit organization that has never been sold, caring for an average of 44,000 clients weekly with 31,500 employees onboard. BAYADA is serving clients in 21 states, 373 offices, 5 countries and growing!!!

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As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.

BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here.

BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws.  Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.