It’s an exciting time to join Superbet, we’re entering new markets, developing new technologies, and moving step by step towards our goal of exciting the world. As our business grows, the number of exciting people initiatives grows with it, and we’re looking for a new colleague to partner with our team to bring these to life.
We are seeking a dynamic and experienced Employee Relations Specialist, you will be responsible for managing employee relations matters across multiple regions, ensuring compliance with local labor laws. This role provides guidance and support on employee relations issues, including conflict resolution, performance management, and policy interpretation, while addressing the unique needs of a diverse, international workforce. The Employee Relations Specialist partners closely with HR, legal, and business leaders to mitigate risk and ensure a fair and consistent approach to employee relations globally.
We're looking for someone who:
- Is happy to work in a part time position.
- Experience in employee relations, HR, or a similar role, preferably in an international or multicultural environment.
- Knowledge of global labor laws, particularly those related to employment practices and anti-discrimination.
- Experience conducting investigations, conflict resolution, and managing sensitive employee issues.
- Employee Relations Expertise: Strong knowledge of employee relations principles, including conflict resolution, performance management, and disciplinary processes.
- Communication Skills: Exceptional interpersonal and communication skills, with the ability to interact diplomatically and effectively at all levels.
- Problem-Solving and Decision-Making: Strong analytical skills with the ability to identify and resolve complex issues in a practical and legally compliant manner.
- Cultural Awareness: Sensitivity and adaptability to various cultural and regional differences.
- Organizational Skills: Detail-oriented, with excellent organizational skills and the ability to manage multiple tasks and projects simultaneously.
- Confidentiality and Integrity: High level of professionalism and confidentiality in handling sensitive employee information.
What you'll be doing:
- Serve as a point of contact for employees, people partners and managers to address, performance management, conflicts, and grievances in a fair and consistent manner.
- Conduct thorough investigations into employee complaints and concerns.
- Create and build policies and frameworks to support managers, and employees whilst being compliant with local legislation.
- Partner with the legal team to ensure employee relations practices are compliant with local, regional, and international labor laws.
- Support managers in addressing employee performance concerns, coaching them on handling disciplinary actions, performance improvement plans (PIPs), and documentation.
- Partner with Talent Management to ensure a consistent approach when tackling performance-related concerns.
- Collaborate with HR business partners and managers to address underperformance, create actionable plans, and follow up on progress.
- Ensure compliance with local labor laws, anti-discrimination policies, and regulatory requirements across all regions.
- Identify potential risks related to employee relations issues and provide recommendations to mitigate these risks.
- Partner with Talent Management to Develop and implement programs and initiatives that promote a positive work culture, diversity, and inclusion in the workplace.
- Conduct stay and exit interviews to gather insights, identify trends, and recommend strategies for improving employee satisfaction and retention.
- Collaborate with HR and leadership to implement feedback mechanisms, including employee surveys, and help address identified areas of improvement.
- Design and deliver training sessions on employee relations topics, such as conflict resolution, workplace harassment, and performance management.
- Coach managers and employees on best practices for communication, team building, and maintaining respectful workplace relationships.
- Promote awareness of company policies, fostering a consistent understanding of employee expectations and workplace conduct across all teams.
- Track and analyze employee relations metrics, such as grievances, turnover rates, and exit interview data, to identify trends and areas for improvement.
- Provide regular reports and insights to HR and business leaders, highlighting emerging employee relations issues and recommending proactive measures.
- Utilize data to support strategic decision-making and improve employee relations programs and initiatives.
What do we offer?
- Knowledge-sharing culture
- Use of the latest technologies and tools
- Competitive salary and bonuses
- Flexible working hours
- Open vacation policy
- Travel opportunities
About us:
Superbet is a tech & entertainment company founded in 2008, with the mission of bringing exciting, technology-powered entertainment in sports & gaming to millions of customers around the world.
The Group is present in 12 countries, in terms of operations or tech hubs, with the most important markets being Romania, Poland, Belgium, Serbia and Brazil.
In 2019, Superbet received €175 million strategic investment from Blackstone Inc., the world's largest private equity fund, to drive business growth and scalability.
As leaders in compliance and best practices, Superbet Group is member of the International Betting Integrity Association (IBIA) and the only company which has won four times the Best Sports Betting Operator in CEE award at the Central and Eastern European Gaming Conference (CEEGC).
What We Do
We are a tech & entertainment company founded in 2008, with a dream of bringing exciting, technology-powered entertainment in sports & gaming to millions of customers around the world. Our group is present in 10 countries, in terms of operations or tech hubs, with the most important markets being Romania, Belgium, and Poland. The Superbet team gathers more than 4.500 people, acting as the major driving force behind our success. Tech-powered global entertainment platform At Superbet, technology and innovation are at the heart of everything we do. Our tech hubs in Zagreb, London, and Bucharest are focused on developing the best proprietary technology, innovative products, and new ways to engage with our passionate customer base. Following record-breaking years for the Group, we are moving ever closer to our goal of exciting the world. Our plans are big - expanding our presence in Central and Eastern Europe and creating a unique experience for our customers. Our Credentials The world's largest private equity fund, Blackstone Inc., recognized our vision. That's why we received a strategic investment of 175 million euros in 2019. As leaders in compliance and best practices, we are members of the International Betting Integrity Association (IBIA) and the only company which has won four times the Best Sports Betting Operator in CEE award at the Central and Eastern European Gaming Conference (CEEGC