Employee Relations Specialist

| Chicago, IL, USA
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Company Description

Please note that we are NOT currently offering sponsorship for this position and all applicants must be currently based in the Chicago-land area or willing to relocate. This position is “in-office” for at least 90 days and then eligible for a hybrid schedule based on performance milestones.

Medtelligent provides the most innovative, easy to use, and comprehensive senior living software solution on the market. The Medtelligent team designs, builds, tests, delivers, and supports Medtelligent’s flagship product ALIS (pronounced “Alice” and stands for Assisted Living Integrated Solution). 

Medtelligent is a company that has grown intentionally and thoughtfully since its creation in 2005. For the company’s next chapter, Medtelligent is looking to bring on an individual that can lead its recruitment efforts as well as meaningful participate in the onboarding of new employees.

Medtelligent is looking for humans that are optimistic, curious, honest, and passionate about being part of something important. We are looking for people that are genuinely excited to do their job every day and are passionate about ongoing personal and professional development. 

Job Description

We are seeking a highly skilled and experienced Employee Relations Specialist to join our team. The Employee Relations Specialist will be responsible for managing and resolving complex employee relations issues, ensuring compliance with company policies and procedures, and promoting a positive work environment. The ideal candidate will have excellent communication and interpersonal skills, strong problem-solving abilities, and a thorough understanding of employment laws and regulations.

  • Identify trends and proactively address potential areas of concern to promote a positive work environment and improve employee morale.

  • Collaborate with cross-functional teams to develop and deliver training programs on employee relations topics.

  • Maintain accurate and thorough documentation of employee relations activities.

  • Fielding technical questions from Employees surrounding Medtelligent Benefit vendors such as: United HealthCare, MetLife, Delta Dental, Short Term/ Long Term Disability coverage, COBRA, transit benefits, and more

  • Collaborate/define/refine workplace policies (PTO, Maternity/Paternity leave, Distributed employees, Bereavement, Performance management, Workplace safety, Risk management etc.)

  • Creating and Updating scalable HR policies and procedures regularly to reflect current employment laws 

Qualifications

Requirements: 

  • 2+ years experience with Rippling HR Software (we are migrating to Rippling in 2024)

  • 2+ years experience with facilitating and driving organizational change management 

  • Tech-savvy with a natural inclination towards leveraging technology to enhance HR processes and drive innovative solutions

  • The utmost commitment to confidentiality and integrity 

  • Experience developing, supporting, and maintaining Employee Relations program and policies

  • Experience conducting exit interviews and offboarding employees and contractors

  • Experience managing company administrative benefits (401k, medical, dental, vision and transit programs) 

  • Experience collaborating with leadership to ensure compliance with state and federal regulations

Extras: 

  • Candidates with HR certificates/degree(s) or similar school of thought will be prioritized

  • Experience with HR system migrations and system implementation 

  • Experience working within a SaaS environment

  • Knowledge of Business Forecasting

Additional Information

Benefits:

  • Hands on involvement in a meaningful product that helps people directly everyday
  • Working on a team of diverse, smart, collaborative, and kind humans 
  • Good balance of personal autonomy and team collaboration on projects
  • Salary commensurate with experience. Our team uses PayScale and Insperity, among others, for salary ranges and guidelines for each position and for companies of similar size.
  • Generous PTO
  • 8+ Company Holidays + 2 Floating Holidays
  • Medical, dental and vision insurance with a large portion subsidized by the company (over half of current employees pay between $0.00 and $25.00 per month out of pocket)
  • 401k Plan + Matching up to 4%
  • Employee Length of Stay Rewards Program including Equity Rights eligibility
  • Regular department meetings, 1:1s, quarterly feedback sessions, regular full "state of the company" meetings
  • Internal trainings, lunch and learns, and cross training 
  • Brand new office in River North stocked with nice people and snacks. Available for full-time in office employees, hybrid, or a work space for remote individuals. 

No formal cover letter is needed but please include a few sentences describing why you are applying for this position specifically. 

Medtelligent reaches out to certain candidates for quick phone calls to gather additional information – these usually last about 10 minutes and are scheduled in advance and according to your schedule. After the phone screen, candidates that are selected to proceed in the process will do an in-person or video interview. Decisions can be made after second round interviews. In some instances, third round interviews are held. 

Our team is diverse - Medtelligent values and promotes diversity. We are an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability.

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Technology we use

  • Engineering
    • C#Languages
    • JavascriptLanguages
    • SqlLanguages
    • ASP.NETFrameworks
    • Vue.jsFrameworks
    • MySQLDatabases

An Insider's view of ALIS by Medtelligent

What's something quirky about your company?

Medtelligent's internal ecosystem is vibrant and teeming with personalities that bring a healthy combination of professional ambition and dorky enthusiasm. The recognition of growth stemming from a desire to learn and achieve perpetuates a core belief that what we do, we do for the communities we serve and the community we work in.

Joachim

Client Support Specialist

What does your typical day look like?

As a product liaison, I get to communicate between teams and clients to assemble creative and efficient solutions fit for our users’ needs. My day is spent being curious while collecting a deep understanding of a someone’s issue or request and being creative while collaborating with engineers or client services to develop solutions.

Frieda

Product Liaison

How does the company support your career growth?

From the beginning of my time here, I’ve heard the phrase “Right people in the right seat”. It is such a simple phrase but it acts more like a promise that the leaders at Medtelligent will always be cognizant of the professional goals, passions, interests and potential. They will support their employees in whatever direction they choose.

Michael Timbes

Backend Developer

How do you collaborate with other teams in the company?

A wonderful thing about working at Medtelligent, is collaborating with team members across all departments. We have an understanding of common goals and use each other’s expertise for making positive changes in our ALIS software. Every person and department is a piece of the puzzle to making those positive changes!

Samantha

Onboarding Specialist

What are ALIS by Medtelligent Perks + Benefits

ALIS by Medtelligent Benefits Overview

Happy, cool, fun, and smart colleagues
Feeling of purpose and daily fulfillment that comes from helping people and loving your job
Competitive salary
Generous PTO (never includes sick time)
Paid Parental Leave
Approximately 10 Company Holidays + 2 Floating Holidays
Flexible Spending Accounts (FSA)
Medical, dental and vision insurance with a large portion subsidized by the company
Life insurance
Continuing education support
Company equipment
1:1 weekly meetings with your manager for job and career development
401k Plan
Kitchen stocked with food and all the bubly/lacroix a human can care to drink

Culture
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Diversity
Mean gender pay gap below 10%
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Dental insurance
Vision insurance
Health insurance
Life insurance
Team workouts
Financial & Retirement
401(K)
Charitable contribution matching
Child Care & Parental Leave
Generous parental leave
Vacation + Time Off
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Relocation assistance
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available

Additional Perks + Benefits

Medtelligent's benefits are always evolving and tailored to the needs and requests of the individuals on the team.

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