Employee Relations Specialist

Posted 10 Days Ago
Be an Early Applicant
Marietta, GA, USA
In-Office
55K-136K Annually
Junior
Healthtech
The Role
Advises employees and managers on HR policies, employee relations, performance management, and workplace behavior. Leads investigations, facilitates issue resolution, coaches managers, supports organizational change, assists with training and regulatory audits, and ensures fair, consistent HR processes. The role manages a high-volume employee relations workload and may use case management systems, Workday, ServiceNow, and Microsoft Office tools.
Summary Generated by Built In

Essential Duties and Responsibilities:

  • Advises employees and management on the interpretation of personnel policies, programs

and procedures of the company’s Employee Resource Guide.

  • Counsel managers and employees consistent with company policies/practices, legal

considerations, etc. and facilitate resolution of employee relations issues.

  • Lead employee relations investigations on employee issues.
  • Review and assists managers with the content of annual performance evaluations.
  • Monitor documents used to evaluate, correct and enhance job performance and other

workplace behaviors, assuring overall fairness and consistency, and meeting business

requirements.

  • Provide coaching and consulting to managers in order to enhance their people and

performance management skills.

  • Support and facilitate organizational change by seeking and developing ways for the teams

to be most effective.

  • Assist with training and regulatory audits as needed.
  • Experience preferably in handling high volume Employee Relations workload within prescribed time frames
  • PHR, SPHR or SHRM-CP certification preferred

Knowledge and Skill Requirements/Specialized Courses and/or Training:

  • 2+ years experience in Employee Relations
  • Bachelor Degree required
  • Honesty, integrity, and strong knowledge of HR principles and employee relation skills.
  • Excellent listening skills, including the ability to identify and isolate customers concerns or
  • objections
  • Strong business technical writing skills and excellent communication/people skills
  • Ability to investigate and bring closure to complex HR issues
  • Excellent interpersonal and relationship management skills
  • Highly skilled in creating credible business partnerships within the organization with
  • managers and employees
  • Track record of successfully managing high volume HR processes.
  • Coaching and counseling on all levels of the organization
  • Must have an analytical mind that provides creative solutions to day-to-day problems, and
  • an ability to relate to employees at all levels of the organization
  • Ability to multi-task within a deadline-oriented environment
  • Ability to embrace change, and suggest creative innovative solutions as it relates to the
  • business needs
  • Prior experience in working with a case management system preferred.

Machine, Tools and/or Equipment Skills:

High level of proficiency in Microsoft Word, Excel, PowerPoint and Outlook.

Experience with Workday and Service now preferred

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

The potential base pay range for this role, when annualized, is $54,600.00 - $136,300.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

Skills Required

  • 2+ years of experience in Employee Relations
  • Bachelor's degree
  • Strong knowledge of HR principles and employee relations skills
  • Excellent communication, interpersonal, listening, and relationship management skills
  • Ability to investigate and resolve complex HR issues
  • Experience managing high-volume HR processes
  • Coaching and counseling experience at all organizational levels
  • Ability to multitask in a deadline-oriented environment
  • PHR, SPHR, or SHRM-CP certification
  • Experience with a case management system
  • Experience with Workday and ServiceNow
  • Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook

IQVIA Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about IQVIA and has not been reviewed or approved by IQVIA.

  • Healthcare Strength Healthcare coverage is positioned as comprehensive, spanning medical/dental/vision plus programs like telemedicine, EAP resources, and additional insurance options. Feedback suggests the health offering is a meaningful part of the overall rewards package, though details can vary by location and plan design.
  • Retirement Support Retirement benefits include an employer match structure that supports employee contributions through a defined formula. This adds steady long-term value to total rewards beyond base salary.
  • Leave & Time Off Breadth Time off offerings include vacation/paid time off, holidays, and flexibility themes, with some roles described as having discretionary or unlimited time-off models. This can make the package feel more attractive even when cash compensation is viewed as only mid-range.

IQVIA Insights

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The Company
HQ: Durham, NC
61,500 Employees
Year Founded: 2016

What We Do

IQVIA (NYSE:IQV) is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. IQVIA creates intelligent connections across all aspects of healthcare through its analytics, transformative technology, big data resources and extensive domain expertise. IQVIA Connected Intelligence™ delivers powerful insights with speed and agility — enabling customers to accelerate the clinical development and commercialization of innovative medical treatments that improve healthcare outcomes for patients. With approximately 70,000 employees, IQVIA conducts operations in more than 100 countries. To learn more, visit www.iqvia.com.

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