The Role
Administers employee discipline policies, reviews disciplinary actions and terminations, advises managers on performance and behavioral issues, conducts workplace investigations, recommends corrective actions, facilitates grievances, and maintains confidential investigation records. The role requires knowledge of employment laws and collective bargaining agreements, strong communication and critical-thinking skills, and flexibility to work on-site, weekends, holidays, and unusual shifts in a casino environment.
Summary Generated by Built In
About the Role
The Employee Relations Specialist is responsible for the administration of Ocean Casino Resort’s discipline policies and procedures.
Position Responsibilities
- Develops and administers progressive discipline policy and procedures.
- Reviews disciplinary actions.
- Advises and counsels managers and supervisors regarding job performance and behavioral issues concerning their team members. Recommends appropriate courses of action.
- Works with managers and supervisors assisting in documenting performance and/or disciplinary issues.
- Conducts investigations regarding complaints and concerns brought forth by team members or management.
- Demonstrates ability to formulate recommendations for corrective action based on investigation findings & internal policies and procedures as well as applicable federal, state and/or local employment laws.
- Demonstrates knowledge of Federal, State and local employment laws.
- Demonstrates knowledge of Collective Bargaining Agreements. .
- Reviews involuntary terminations consistent with policies and procedures.
- Develops and maintains a tracking system for all employee investigations and grievances.
- Must possess the ability to maintain confidentiality
- Schedules, prepares and facilitates grievances.
- Maintains detailed notes and files for all investigations and grievances.
- Other duties as assigned by manager or director.
Essential Functions
- Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise and hectic environments.
- Ability to work under pressure in a fast-paced environment with multiple priorities.
- Must be able to work holidays and weekends as well as flexible shifts and/or unusual hours, as needed.
- Travel to/from work and on-site attendance to perform the essential functions of the job.
- Must be able to lift/pull up to 10 pounds.
Requirements
- Ability to effectively communicate in English (Read, Write, Speak & Understand)
- A Bachelor's Degree in Human Resources, Business Administration, Psychology, Counseling, or equivalent applicable experience preferred.
- A minimum of three years’ experience in Human Resources or operations supervision, preferably with experience in employee relations or dispute resolution.
- Strong critical thinking and problem-solving skills.
- Excellent interpersonal skills with demonstrated patience, tact, and respect.
- Must be able to demonstrate sensitivity and awareness on behalf of a diverse workforce.
- Ability to maintain composure under pressure
Benefits
- Free meal on shift
- Training & Development
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k,)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off
- Free Parking
*Our cash compensation amount for this role is targeted at $53,500-69,600 annually. Final offer amounts are determined by multiple factors including experience and expertise and may vary from the amount listed above.
Skills Required
- Ability to read, write, speak, and understand English effectively
- Bachelor’s degree in Human Resources, Business Administration, Psychology, Counseling, or equivalent applicable experience
- Minimum of three years of experience in Human Resources or operations supervision, preferably in employee relations or dispute resolution
- Strong critical-thinking and problem-solving skills
- Excellent interpersonal skills with patience, tact, and respect
- Sensitivity and awareness when working with a diverse workforce
- Ability to maintain composure under pressure
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The Company
What We Do
Ocean Casino Resort is a premier destination located on 20 beachfront acres on the Atlantic City Boardwalk. As the tallest building in Atlantic City, it features 1,860 guest rooms and suites, a massive gaming floor with thousands of slot machines and table games, world-class dining, a 40,000-square-foot spa, and diverse entertainment venues including the HQ2 Nightclub and Ovation Hall, offering a comprehensive luxury hospitality and gaming experience.
