Employee Relations Advisor

Posted Yesterday
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Stansted, Tonbridge and Malling, Kent, England, GBR
In-Office
Entry level
Professional Services • Industrial
The Role
Provides timely, commercially focused advice on employee relations matters, including discipline, grievances, TUPE, absence, restructuring, and HR policies. Advises managers, supports tribunal responses, maintains case records, updates policies, coaches operational leaders, and partners with HR administration and payroll teams. The role requires strong ER knowledge, sound prioritization, attention to detail, and the ability to manage high-volume work in a fast-paced environment.
Summary Generated by Built In

JOB TITLE:                      Employee Relations Advisor 

HOURS:                             Monday - Friday, 40 Hours per week (Maternity Cover)

SALARY:                            Competitive

If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at [email protected]. We're here to help!

ROLE OVERVIEW AND PURPOSE

To provide pragmatic, commercial and timely advice on all employee relations matters including discipline, grievances, TUPE, absence management, restructuring and all HR Policies. You will also provide support to your line manager, and operational leads, on work across London as and when required. 

KEY RESPONSIBILITIES 


  • To act as the primary point of contact for all managers on ER cases in a fast-paced environment  
  • Ensure ER matters are handled fairly and consistently in line with legal and Company requirements  
  • To log and update all ER queries for reporting purposes  
  • Work closely with your line manager to monitor, review and update all policies in line with current legislation and best practice  
  • To prepare employment tribunal responses and evidence bundles and work with the legal team to ensure financial and legal risk minimised  
  • To help managers implement initiatives to help drive continuous improvement and employee engagement in the business  
  • To undertake coaching and training with managers to improve skills and knowledge in people management  
  • Develop and coach operational managers  
  • To work in partnership with the HR administration and Payroll Teams to ensure data records are consistently and accurately maintained  


Requirements
  • Strong ER knowledge and expertise or willingness to lead/develop  
  • Experience in facilities management, hospitality, or retail  
  • Used to working with high volumes in a fast-paced environment  
  • Able to prioritise effectively  
  • Attention to detail  
  • Knowledge of TUPE 

Benefits

We’re proud to offer a great range of benefits including:

  • 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
  • Mental Health support and Life Event Counseling
  • Get Fit Programme
  • Financial and legal support
  • Cycle to work scheme
  • Access Perks at Work, our innovative employee app where you can find:
  • Perks: discounts, gift cards, cashback, and exclusive offers
  • Life: Search for resources and tools on topics ranging from family and life to health, money and work
  • Support: Online chat or telephone service for urgent support in a crisis

For more information about ABM’s benefits, visit our 

About ABM:

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

For more information, visit .

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.

Skills Required

  • Strong employee relations knowledge and expertise, or willingness to lead and develop in this area
  • Experience in facilities management, hospitality, or retail
  • Experience working with high volumes in a fast-paced environment
  • Ability to prioritize effectively
  • Strong attention to detail
  • Knowledge of TUPE
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The Company
HQ: New York, NY
7,000 Employees
Year Founded: 1909

What We Do

ABM UK provides integrated facility, engineering and maintenance services across a wide range of industries. Its teams care for the people, places and spaces important to clients, delivering customised facility solutions, modernising infrastructure, maintaining assets, improving energy efficiency and enhancing occupant experiences. Operating across more than 1,600 UK and Ireland sites, ABM combines service expertise with automation, technology and data to make facilities safer, smarter and more resilient.

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