Employee Experience Specialist (Receptionist)

Posted 5 Days Ago
Be an Early Applicant
Chicago, IL, USA
In-Office
25-25 Hourly
Entry level
Fintech • Payments • Financial Services
The Role
Serve as the front-desk representative for the Chicago office: greet visitors, answer phones, manage mail and deliveries, coordinate meeting rooms and lunches, maintain office hospitality and supplies, track guests and calendars, and support employee requests to keep office operations running smoothly.
Summary Generated by Built In

Old Mission is a global proprietary trading firm that leverages state-of-the-art technology and research to identify and execute profitable trading strategies across multiple asset classes around the world. Our offices in Chicago, New York, and London are all composed of naturally-curious individuals who thrive in a team environment and constantly strive for improvement.

Old Mission does not seek capital from outside investors, allowing us the flexibility to aggressively invest in our team members and keep them engaged in the firm’s growth.


Old Mission is looking for a friendly, organized, and proactive Front Desk Receptionist to be the welcoming face of our Chicago headquarters. This is an excellent opportunity for a recent college graduate eager to launch their career in a professional environment, gain exposure to office operations, and grow alongside a collaborative team. The ideal candidate is dependable, detail-oriented, and takes pride in keeping things running smoothly behind the scenes. 

What You'll Do 

Front Desk & Visitor Experience 

  • Greet visitors warmly and ensure a polished first impression of Old Mission 
  • Answer and direct incoming phone calls professionally 
  • Manage incoming and outgoing mail, deliveries, shipments, adhering to compliance requirements where needed 
  • Track guests in building registration software and on internal calendars 
  • Facilitate daily lunch offering to in-office employees, ensuring timely delivery and troubleshooting issues 
  • Coordinate seamless meeting room preparation, including scheduling support, setup, refreshments, and post-meeting cleanup 
  • Serve as the most visible point of contact for employee requests 

Office Upkeep & Hospitality 

  • Ensure kitchens are fully functional each morning to welcome our employees into the office 
  • Keep all common areas clean, organized, and professional throughout the day  

Supplies & Inventory 

  • Track and order office supplies, keeping an appropriate inventory, analyzing trends overtime, responding to employee requests, and tracking expenses 

What We're Looking For 

  • Bachelor's degree (recent graduates encouraged to apply) 
  • Warm, professional demeanor with strong interpersonal skills 
  • Excellent organizational skills and attention to detail 
  • Ability to juggle multiple tasks and shift priorities throughout the day 
  • Reliable, punctual, and takes ownership of their work 
  • A team player who's happy to pitch in wherever needed 
  • Positive attitude and a genuine interest in supporting a great office culture 
  • In-office presence is required Monday-Friday during regular business hours 
Benefits and Perks
  • Competitive salary with discretionary annual bonus
  • Fully paid Medical, Dental, Vision, Disability, and Life Insurance
  • Fully stocked kitchen; free breakfast and lunch every day on-site
  • Tuition Reimbursement Program
  • 401(k) with employer match
  • Flexible Spending Plan
  • Commuter Benefit Program

Pay Range

$25/hr. ($52,000 annually based on a 40-hour work week). Compensation is determined based on experience, skills, and qualifications relative to role requirements. This position is classified as non-exempt and is eligible for overtime pay in accordance with the Fair Labor Standards Act and Illinois state wage and hour law.



Old Mission is not accepting unsolicited resumes from any staffing/search firms. All resumes submitted by staffing/search firms to any employee at Old Mission via-email, the Internet or directly without a valid signed search agreement will be deemed the sole property of Old Mission, and no fee will be paid in the event the candidate is hired by Old Mission.

Skills Required

  • Bachelor's degree
  • Warm, professional demeanor
  • Strong interpersonal skills
  • Excellent organizational skills and attention to detail
  • Ability to juggle multiple tasks and shift priorities
  • Reliable, punctual, and takes ownership of work
  • Team player willing to assist across office needs
  • Positive attitude and interest in supporting office culture
  • In-office presence Monday-Friday during regular business hours
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The Company
HQ: Chicago, IL
263 Employees
Year Founded: 2008

What We Do

Old Mission is a global, multi-asset market maker. We specialize in dynamically valuing individual securities and complicated derivatives at the speed of modern markets. We price thousands of financial instruments globally and have traded trillions of dollars of securities using our proprietary systems and models, both on and off exchange. Our market making platform enables us to work with the world’s largest exchanges, brokers, and institutional investors as a trusted partner, assisting them in transferring risk, often at prices that are much tighter than our competition

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