Employee Data Operations, Vice President

Job Description
Short Description:
Join our dynamic Employee Experience (EX) team with in HRGO to drive global collaboration, enhance operational excellence, and shape strategic impact in our Risk and Control Environment.
At JPMorgan Chase, our people are our greatest asset. Join our Employee Data Operations team and help us deliver best-in-class HR data management across the globe. If you are detail-oriented, thrive in a dynamic environment, and are passionate about process excellence, we invite you to apply and grow your career with us.
Job summary
As a Vice President with Employee Data Ops role within the broader Employee Experience (EX) team within HRGO, you will have the opportunity to manage operational process & team in the location with the strategic build of the location.. You will engage with stakeholders globally, fostering team development within Operations. Your focus will be on maintaining and enriching the Risk and Control Environment, and instilling Operational Discipline within teams.
Job responsibilities:

• Manage daily BAU tasks & deliverables within agreed Service level agreements with accuracy.
• Engage with relevant global stakeholders across multiple locations, Product, Operations, Technology and Service team to effectively manage operational responsibilities.
• Review, Assess and Implement an optimum control environment within the processes and ensuring the control effectiveness is maintained at all times
• Create, in partnership with Technology and Product, a Book of Work to enhance and sharpen processes with a view to creating capacity within the teams including the use of AI/ML within processes
• Ensure appropriate proactive data quality for key data metrics that drive Operational OKRs and KPIs
• Own end-to-end Data Operations processes, including , quality assurance and designing and implementing the Target Operating Model
• Create a Ops managers pipeline and develop key skills and attributes of employees as future managers of the function.

Required qualifications, capabilities, and skills:

• Bachelor's Degree or greater in related business, technical, or quantitative field with 10 years of relevant operational experience
• Extensive experience in Operations and leading diverse teams
• Strong knowledge and expertise in implementing Operating Models, Optimization programs
• Deep experience in managing complex data sets and delivering high quality data outputs
• Excellent communications skills and ability to visualize and articulate key messages using data.
• Demonstrated track record of managing teams to deliver projects and process improvement methodologies.
• Ability to deliver high quality results under tight deadlines
• Flexibility to work in shifts across global time zones

Preferred qualifications, capabilities, and skills:

• Familiarity with data governance frameworks
• Familiarity with risk and compliance policies is a plus.
• Preferable experience with Oracle HCM, PeopleSoft, Cloud, Service Now or other HR applications.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.