JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
We are seeking a skilled operational resource to oversee the daily functions of our Smart Building Platform solutions across our client portfolio. This role is critical for ensuring optimal building performance, serving as the primary escalation point for issues and reporting, and collaborating with various teams to support ongoing smart building projects and optimization. The ideal candidate will drive results through effective interaction with platforms, vendors, partners, and account teams.
Key Responsibilities:1. Vendor Management:- Serve as the primary liaison between vendors and account teams to manage insights and trigger points for deployed platforms
- Partner with account teams to provide guidance and best practices for leveraging live building data to drive energy efficiency and operational improvements
- Monitor reporting systems to ensure data integrity and facilitate access to critical insights
- Validate generated reports to measure and demonstrate effectiveness
- Work with internal teams to support routine audits, ensuring compliance and optimal functionality
- Facilitate communication among stakeholders regarding audit findings, performance metrics, and follow-up actions
- Support project initiatives aimed at enhancing or expanding solutions
- Contribute operational insights to change management efforts during system upgrades or new deployments
- Lead weekly supplier meetings to review system health, address outstanding issues, and track engagement
- Coordinate technology deployment and maintenance across all sites
- Collaborate with internal and external SMEs to troubleshoot technical issues and ensure system uptime
- Implement digital workflows to reduce downtime and streamline maintenance activities
- Review and maintain data quality, flagging anomalies to ensure integrity and reliability
- Provide regular updates on system health, issues, changes, and opportunities
- Establish data reliability standards to optimize business processes
- Partner with Data & Analytics teams to integrate complex datasets from various sensors
- Generate comprehensive performance reports for executive review
- Lead root cause analysis efforts to improve system resilience and reduce costs
- Maintain regular communication with program stakeholders to ensure alignment with business goals
- Build and maintain productive working relationships with key stakeholders within JLL, supplier teams, and external experts
- Advise on program evolution to ensure continuous improvement
- Champion innovation initiatives to optimize smart building systems and reduce operational costs
What you can expect from us
You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.
Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...
JLL is an Equal Opportunities Employer and encourages applications from all sections of the community.
Location:
Remote –London, GBRIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email [email protected] or call +44 (0)20 7493 4933 to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
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What We Do
JLL Technologies (JLLT), a division of Jones Lang LaSalle, delivers market-leading technology and services to power the future of real estate. With a comprehensive portfolio of purpose-built solutions, unparalleled industry expertise and leading-edge, venture-backed companies, JLLT is transforming the way companies acquire, operate, and manage spaces. With a growing team of some of the brightest minds in technology and real estate, our offerings help clients foster human-centric experiences and smart space utilization, enable public and private sectors to achieve net-zero emissions, simplify asset and facilities management—and so much more. And through our venture capital fund, JLL Spark, we’ve already invested $380 million in proptech innovations that are quite literally changing the built world.
