Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company.
Procom’s areas of staffing expertise include:
• Application Development
• Project Management
• Quality Assurance
• Business/Systems Analysis
• Datawarehouse & Business Intelligence
• Infrastructure & Network Services
• Risk Management & Compliance
• Business Continuity & Disaster Recovery
• Security & Privacy
Specialties• Contract Staffing (Staff Augmentation)
• Permanent Placement (Staff Augmentation)
• ICAP (Contractor Payroll)
• Flextrack (Vendor Management System)
- Help customers integrate client’s silicon and software offerings into their products.
- Debug/Root Cause analysis of build/networking/streaming/application/integration issues with drivers and complex software stacks
- Work directly with customers on reproducing/resolving bugs and integration related issues.
- Create and perform high level acceptance testing on software releases before shipping to service providers, OEMs and ISVs
- Update documentation, including release notes, customer communications, design collaterals
- Contribute to SW and HW product development by providing tech feedback to Intel product teams.
- Provide technical training, consultation, and hands-on assistance to customers in areas of architecture, technologies, code development, and integration of key features.
- Address performance issues, and prepare collateral material
- Debugging, replicating and determining root cause problems running complex software stacks
- Linux OS, drivers and C/C++
- Broadband network communications
- Knowledge of network protocols and stacks such as TCP, UDP, SNMP, IPv6, Gateway, L2 Switch, VLANs, etc.
- Knowledge of Cable related technologies such as DOCSIS
- Performance profiling and hotspots analysis
- Bootloaders and board support packages.
- Ability to support customers on a variety of disparate issues at the same time
Skills Required
- BS in Computer Engineering, Electrical Engineering, Computer Science or related discipline
- 3+ years relevant experience with embedded systems, set-top boxes, development, validation, or debug of embedded software
- Experience debugging, replicating and determining root cause in complex software stacks
- Linux OS, device driver development and debugging
- Proficiency in C/C++
- Broadband network communications knowledge
- Knowledge of network protocols and stacks: TCP, UDP, SNMP, IPv6, Gateway, L2 Switch, VLANs
- Knowledge of cable-related technologies such as DOCSIS
- Performance profiling and hotspots analysis
- Experience with bootloaders and board support packages (BSP)
- Ability to support multiple disparate customer issues simultaneously and provide hands-on customer assistance
What We Do
Procom is a leading North American provider of IT staffing and contract workforce services. They specialize in connecting businesses with high-quality technical talent through contract staffing, direct hire, and IT consulting. Additionally, Procom provides comprehensive workforce solutions, such as Employer of Record (EOR) and Agent of Record (AOR) services, designed to help organizations manage their contingent workforces and support long-term digital transformation and growth.
