EMAIL MARKETING SPECIALIST

Posted 4 Days Ago
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Montréal, QC, CAN
In-Office
Senior level
Fashion • Retail
The Role
Develops, coordinates, optimizes, and analyzes email marketing campaigns, newsletters, transactional communications, and automated customer journeys. Manages segmentation, personalization, testing, campaign calendars, production quality, and stakeholder alignment. Uses performance data and AI tools to improve engagement, conversions, retention, and customer experience. Requires experience with email marketing platforms, analytics tools, bilingual French and English communication, and collaboration across marketing, creative, merchandising, CRM, and external suppliers.
Summary Generated by Built In

Join a diverse and talented team 

For years now, we’ve been designing lingerie and swimwear for everyday living. Why do we do what we do? Because we want women around the world to look and feel their best! Join our dynamic team to start a stimulating professional career in a committed and constantly evolving environment.
 
We’re a proudly local company with more than 5000 employees and more than 300 stores across Canada and in 19 countries around the globe (100 stores).

Exclusive job perks

  • 50% discount on all products; 
  • Flexible hours; 
  • Opportunities for advancement within the company; 
  • Being part of a family-owned business committed to the community; 
  • Performance bonuses (in-store sales or management position); 
  • Recognition program for years of service; 
  • Innovation program to encourage idea sharing; 
  • Referral bonus ; 
  • Dayforce Wallet (pay on demand: you’ll be able to access a portion of your pay as soon as your shift ends). 

For full-time employees: 

  • Group insurance plan; 
  • Three (3) to five (5) paid personal days (depending on the position); 
  • Minimum of 2% employer contribution to your RRSP. 

Purpose of the Role 

Reporting to the Email Marketing Manager, the Email Marketing Specialist contributes to the development, optimization, and performance of La Vie en Rose’s email campaigns to support sales growth, customer retention, and the customer experience. The incumbent serves as a subject matter expert by analyzing campaign performance, identifying optimization opportunities, and recommending strategic initiatives. They also coordinate email campaigns and promote best practices to maximize communication relevance, campaign effectiveness, and the customer journey.

 

Key Responsibilities

  • Participate in the development, evolution, and execution of email marketing strategies to support growth and performance objectives
  • Plan, segment, and optimize email campaigns (marketing newsletters, transactional communications, and automated customer journeys)
  • Manage and evolve the email campaign calendar in line with business priorities, promotions, and marketing objectives
  • Collaborate with Content, Creative, Merchandising, and CRM teams to ensure consistency in communications and audience targeting
  • Oversee the preparation of briefs, coordinate campaign production, and ensure quality control of all email deployments (content, targeting, links, and rendering)
  • Act as the primary point of contact for email marketing projects, ensuring alignment among stakeholders, priorities, and timelines
  • Analyze performance indicators (open rates, click-through rates, conversions, unsubscribe rates) and formulate data-driven strategic recommendations
  • Identify optimization opportunities related to content, segmentation, and personalization to improve campaign performance and customer experience
  • Use email marketing and artificial intelligence tools to optimize content creation, segmentation, testing, and overall campaign performance

 

 

 

 

Your Profile 

  • Analytical and results-oriented mindset: You interpret performance data and translate it into actionable recommendations to optimize campaigns. 
  • Strategic perspective: You understand business challenges and contribute to initiatives that support growth and customer engagement. 
  • Excellent prioritization skills: You effectively manage multiple projects simultaneously in a fast-paced environment while meeting deadlines. 
  • Attention to detail and commitment to quality: You ensure excellence in communications and their execution through a strong focus on accuracy and quality. 
  • Collaboration and communication: You work effectively with a variety of stakeholders and foster smooth project coordination. 
  • Initiative and continuous improvement: You identify optimization opportunities and propose solutions to enhance performance and process efficiency. 
  • Use of AI platforms: You leverage email marketing tools and AI solutions to create more effective, relevant, and engaging campaigns. You optimize A/B testing and use data-driven insights to continuously improve communication performance, while ensuring stronger personalization and greater impact across audiences.

Requirements 

  • Bachelor’s degree in Marketing, Business Administration, Management, or a related field; 
  • 5 years of experience in an email marketing role; 
  • Experience in the retail and/or fashion industry (an asset); 
  • Experience with email marketing platforms (e.g., Salesforce Marketing Cloud, Klaviyo, Adobe Campaign, or equivalent); 
  • Knowledge of Google Analytics or other performance measurement tools; 
  • Knowledge of Power BI (an asset); 
  • Bilingual, both spoken and written (French and English); The individual will need to communicate with external suppliers.
  • May require availability outside regular business hours based on business needs. 

 

Permanent, Full-Time 

#Marketing 

The information on this site is for information purposes only and is not intended to have legal consequences. This is an ongoing role rather than a newly created position. La Vie en Rose is committed to employment equity. La Vie en Rose has put in place an adaptation process that provides accommodation for selected candidates for an interview.

Skills Required

  • Bachelor's degree in Marketing, Business Administration, Management, or a related field
  • Five years of experience in an email marketing role
  • Experience in the retail and/or fashion industry
  • Experience with email marketing platforms such as Salesforce Marketing Cloud, Klaviyo, Adobe Campaign, or equivalent
  • Knowledge of Google Analytics or other performance measurement tools
  • Knowledge of Power BI
  • Bilingual spoken and written French and English
  • Availability outside regular business hours based on business needs
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The Company
HQ: Montréal
5,000 Employees
Year Founded: 1985

What We Do

La Vie en Rose is a Canadian specialty retailer designing and selling lingerie, swimwear, sleepwear, loungewear, and related apparel. Founded in 1985, the company aims to help women look and feel their best through comfortable, confidence-enhancing products. It operates more than 287 stores in Canada and 19 countries, supported by a workforce of over 4,600 employees, and remains a family-owned business.

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