Email Account Manager

We are looking for an Email Account Manager with client-facing experience to join our growing team. This position works closely with the email solutions team to provide our creators with a successful ongoing email growth and engagement strategy. This role will be hands-on working with our top creators on a regular basis as their primary contact and strategist.

What you will be doing:

• Work with the SVP, Creator Solutions to create holistic email capture & engagement strategies for creators
• Execute, implement and test email capture and engagement strategies
• Provide key analysis and recommendations via Google Analytics and ESPs for client email capture and growth, email series, triggers and automations.
• Daily use of email service platforms (Mailchimp, Convertkit)
• Provide assistance on various email-related questions and issues that may arise 
• Manage multiple projects simultaneously 
• Provide ongoing communication [via email and zoom] with creators to provide recommendations and implement tactics to help deepen engagement with email subscribers

The skills and experience you’ll bring to the job:

• Learning on the Fly - Learns quickly when facing new problems, relentless learner, open to change, improves, enjoys challenges and finding solutions
• Presentation Skills - Effective in a variety of formal presentation settings, gains positive attention, changes tactics that aren't working
• Customer Focus - Dedicated to meeting and exceeding expectations to customers, establishes and maintains amazing relationships with top-tier clients
• Data driven: Loves analyzing data and identifying areas for improvement based on performance metrics
• Action Oriented - Enjoys working hard, full of energy for new challenges, seizes opportunity
• Able to work independently and with a team. Is also a team player and willing to assist when needed. 
• Proactive - Looks ahead and anticipates client needs and is able to come up with quick solutions.
• Functional / technical skills - Strong functional and technical knowledge and skills within various ESPs
• Is fully conversant with email performance and capture metrics, as well as website KPIs
• Creativity - Comes up with new and unique ideas, original, and always adds value to brainstorming
• Highly organized and high attention to detail. 
• Ability to juggle multiple projects at a time.
• Clear communication - easily able to deliver information in a variety of formats [via email, zoom, phone]

Requirements:

• Minimum of 3-5 years email strategy experience and ownership: have experience developing and/or managing strategic email initiatives either client-side or at an enterprise brand
• Self-motivated. 
• Client-facing: be able to navigate complex client needs and diverse personalities 
• Ability to dive in and find answers to questions that may not yet be documented
• Advanced email strategy experience: have experience developing and/or managing strategic email initiatives, either client-side or via an agency
• Advanced understanding of email deliverability
• Strong analytical skills
• Strong project/time management skills
• Deep understanding of the latest trends/challenges/capabilities in the email marketing space
• Minimum of two years experience with mid to high volume email marketing campaigns
• Bonus:
  • Previous agency experience
  • Marketing and copywriting experience 

About Raptive 

Raptive’s mission is to power creator independence. We’re a creator company that provides revenue, audience, business solutions, and much more for creators and enterprise publishers. Since the very beginning of digital content creation, we’ve been allies and advocates for every kind of creator and charted the uncharted to help creators grow their businesses through it all. 

Today we are the catalyst for 5,000+ of the world’s most premium creators on the open web and rank as the tenth-largest digital property in the U.S. Creators who choose Raptive are premium content creators, trendsetters, iconic brands, and charismatic personalities, captivating more than 78% of U.S. audiences on their sites alone with the power to move and disrupt culture. They collectively rank #1 in Food, Family, Home, and Lifestyle--with a reach of more than 182M monthly unique visitors and more than half a billion followers across social platforms.

Creators are the future of media. And together, the future is ours to create. 

The base salary range for this position is $62,000-$82,000. The range provided is Raptive’s reasonable estimate of the annualized base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, geographic location, knowledge, skills and abilities. This role is eligible for additional incentive compensation that isn’t included in the posted range.

For more information, visit www.Raptive.com or follow us on LinkedIn or Instagram.

Raptive is committed to diversity, equity, and inclusion. We believe we are most impactful when people with a wide range of backgrounds, experiences, and identities come together with a common purpose. We encourage candidates from all backgrounds to apply. Raptive is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please reach out to a member of our recruiting team.