Eligibility Manager-Daytona Beach, Fl.

Posted 12 Days Ago
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Daytona Beach, FL, USA
In-Office
63K-65K
Entry level
Healthtech • Insurance • Professional Services • Social Impact
The Role
Oversee daily eligibility operations and staff at an assigned hospital site. Responsibilities include assigning casework, auditing accounts, completing quality reviews, supporting Medicaid and commercial insurance discovery, addressing billing issues, assisting with applications, attending hearings and meetings, and communicating with hospital leadership. The role requires weekly visits to other facilities and may include evening, weekend, and holiday work.
Summary Generated by Built In

Description

The Eligibility Manager is responsible for overseeing the daily operations and HealthFund Solutions employees of the assigned hospital site in Daytona Beach, Fl.

Benefits:

  • Medical, Dental, and Vision Insurance
  • Life Insurance
  • Short-Term and Long-Term Disability
  • Critical Illness & Accident Plans
  • 401(k) with up to 4% employer match

Responsibilities:

  • Attend and facilitate hospital meetings and conference calls
  • Send follow-ups and rollovers to caseworkers daily 
  • Send out agenda for weekly staff meetings to management
  • Report callouts, timecard corrections, and tardiness to the Eligibility Assistant Director 
  • Facilitate disciplinary action meetings with staff members
  • Assist with patient refusals by communicating actions and updates to hospital leadership
  • Review Rollover Report and assign all rollovers to the appropriate staff member
  • Complete and send QA Reviews
  • Audit accounts
  • File and attend hearings as needed 
  • Communicate on a regular basis with hospital staff or upper management
  • Report on any technical issues with different agencies, services, and programs
  • Address with hospital staff any billing issues that need to be corrected (i.e. Charity reversal)
  • Develop and retain a professional relationship with HFS staff and hospital staff
  • Work Open MCD and Commercial Insurance discovery daily
  • Make weekly visits to other assigned facilities
  • May require working evenings, weekends, and some holidays
  • Assist onsite caseworkers with screening or submitting applications as needed
  • Other duties as assigned by Upper Management

Requirements:

  • High school required
  • Associate’s degree preferred 
  • Thorough knowledge and understanding of Florida Medicaid and Social Security Disability eligibility criteria 
  • Florida Medicaid and Social Security Disability application experience preferred 
  • Ability to maintain and respect confidentiality and HIPPA guidelines 
  • Highly effective in working with a diverse group of people 
  • Must demonstrate communication, organizational, and administrative skills 
  • Excellent time management skills 
  • Ability to self-direct work 
  • Effective stress coping skills 
  • Bilingual preferred 
  • The ability to communicate clearly and concisely is required 
  • Excellent verbal and written communication skills 
  • Must have valid driver’s license with clean driving record and active auto insurance
  •  *Remote/Hybrid – at any point, if required to work from home a minimum internet speed of 75Mbps and reliable cellular signal is required to be able to do this job effectively

Physical Abilities:

While performing the duties of this job

  • Ability to sit for long periods of time entering data into the computer 
  • Ability to occasionally lift up to 10 pounds 
  • Ability to concentrate and stay on task for long periods of time 

 

NOTE: This job description is not intended to be all-inclusive. Duties may be adjusted as needed to meet organizational needs.

All candidates must successfully pass a national background check and a 12-panel drug screening. HealthFund Solutions is a drug-free workplace.

We are an equal opportunity employer. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Skills Required

  • High school diploma
  • Thorough knowledge of Florida Medicaid eligibility criteria
  • Thorough knowledge of Social Security Disability eligibility criteria
  • Ability to maintain confidentiality and follow HIPAA guidelines
  • Strong communication, organizational, and administrative skills
  • Excellent time management skills
  • Ability to self-direct work
  • Effective stress coping skills
  • Clear and concise communication
  • Excellent verbal and written communication skills
  • Valid driver's license, clean driving record, and active auto insurance
  • Reliable internet with minimum 75 Mbps speed when working from home
  • Florida Medicaid application experience
  • Social Security Disability application experience
  • Associate's degree
  • Bilingual communication skills
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The Company
HQ: Winter Park, FL
108 Employees

What We Do

HealthFund Solutions serves as an advocate for uninsured and underinsured patients and a partner to hospitals and healthcare providers. The company provides targeted funding initiatives, advanced eligibility screening, and premium assistance to help patients access necessary care. Their services include guiding patients through Marketplace insurance coverage and providing Medicaid eligibility assistance to ensure continuous healthcare access.

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