Position Summary:
Individual will render support to all drivers and terminal personnel regarding issues with Electronic Logging Devices (ELDs) and Dash Cams issued to the drivers of the Bennett Family of Companies. Responsible for monitoring the connection and functionality of all ELDs and Dash Cameras currently deployed in vehicles contracted to any one of the Bennett Family of Companies. Responsible for all equipment manufacturer returns. Maintenance of all driver
and vehicle profiles within the KeepTruckin and Samsara web portals. Support of the ELD Support Specialist II as needed.
Duties:
- Objectives1: Driver and terminal facing ELD and Dash Camera support.
- Objectives2: Daily monitoring of all ELD equipment for connectivity and functionality.
- Objectives3: Daily monitoring of all Dash Cameras for connectivity and functionality.
- Objectives4: Maintenance of driver and vehicle profiles.
- Objectives5: KeepTruckin Group Maintenance
- Objectives6: Manufacturer returns for all defective equipment.
- Objectives7: Support of the ELD Support Specialist II as needed.
- Objectives8: Any other tasks assigned by the Hours-of-Service Compliance Manager.
- Prior Tech Support desired.
- Must possess excellent communication skills.
- Must be able to multi-task.
www.bennettig.com
EEO/Vets/Women/Minorities/Disabled
Skills Required
- Prior technical support experience
- Excellent communication skills
- Ability to multitask
What We Do
Bennett is one of the world's leading transportation and logistics companies, conducting business through a worldwide network of business partners. Our people and their commitment to excellence drive our success—by operating responsibly, executing with efficiency, applying innovative technologies and capturing new opportunities for profitable growth. We are involved in virtually every facet of the transportation and logistics industry. For more than 45 years, Bennett has been a provider of: specialized freight transportation, heavy haul transport, commercial building transportation, flatbed transportation, crane and rigging services, recreational vehicle transportation, 3PL & 4PL logistics, warehouse management, supply chain solutions, and government specific transportation services. Marcia G. Taylor, Bennett’s president and CEO has staked her claim as an industry innovator, receiving numerous and continuous accolades, which include being named 2012’s #1 Woman Owned Business by Atlanta Business Chronicle. Mrs. Taylor and the nationwide team of more than 3,000 contractors, agents and employees have developed Bennett and its related entities into a multi-faceted system of innovative transportation and logistics service companies.
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