Our vision is a world of peaceful relationships with food, weight, and body image, where everyone with an eating disorder can experience recovery. We believe that exceptional, individualized care leads to lasting recovery from eating disorders. That’s why our teams are comprised of compassionate, dedicated professionals from a variety of backgrounds who collaborate to provide the very best evidence-based care for our clients at all levels of care.
Position Overview
The EHR Analyst will be an integral member of the EHR team. They will provide ‘real time’ support to clinicians and business staff, help work through technical and operational issues, offer superior service and responsiveness to internal customers and work with vendors and members of the EHR team to facilitate fixes/solutions/enhancements to the system. They will update user guides, forms, tip sheets and training materials and assist with system upgrades and test scripts.
Schedule
- Monday - Friday, typical business hours
- Fully Remote
Compensation Disclosure
Starting salary range between $65,000 - $80,000
Final Compensation offered will be within pay range based on qualifications/experience met for the position
How EHR Analyst Empower Recovery
- Handle production problem/issues resolution for clinical users
- Play a key/lead role in the overall support and optimization of the EHR
- Provide ongoing support for physician offices including troubleshooting and problem resolution.
- Monitor system activities, identifies issues, resolves problems, and appropriately escalates issues to manager or vendor
- Serve as the point of contact for EHR corrections for Providers and Administrators.
- Responsible for maintaining a high level of customer satisfaction with end users
- Provide reliable tracking mechanics for changes to the EHR
- Maintain accurate records of all contacts made and results of inquiries.
- Assist clinical and technical analysts researching functionality for new enhancements
- Work with Training to update support and maintenance documentation
- Provide key knowledge on the development and implementation of standardized, streamlined clinical content
- Serve as an information liaison to facilitate communication between clinical providers, technical and operational teams
- Lead and/or participate in clinical and functional design sessions and/or workgroups with multidisciplinary teams
- Participate in validation testing of new design/build and provide implementation support
- Assist in the implementation, design, build, test and maintenance of systems to support clinical and/or financial processes
Qualifications
- Bachelor Degree in Health Information Management, or related field, preferred.
- Minimum two years’ experience with Avatar or with another EHR system strongly preferred
- Must possess excellent written and verbal communication skills
- Must be able to communicate well with clinical staff
- Ability to understand and interpret clinical and technical concepts/requirements
- Knowledge of behavioral/mental health/clinical workflows required
- Self-reliant individual with strong multitasking skills
- Experience with medical billing and office operations a plus
- Must have excellent follow through and attention to detail
- Ability to work under pressure and prioritize work appropriately in a changing environment
What we offer:
Employee Benefits: We understand the importance of a well-rounded benefits package. That’s why we’re dedicated to providing a range of plans to meet your needs.
For full-time employees, we offer:
- HSA and PPO insurance with HSA or FSA options (Blue Cross Blue Shield)
- Dental insurance (Delta Dental)
- Vision insurance (EyeMed)
- Short-term and long-term disability insurance
- Company-paid life insurance
- 401(k) plan available two months after start date
- Company 401(k) matching for up to 50% of your contribution, up to 6% of your compensation
Paid time off is a crucial part of maintaining work and life balance. Our generous PTO plan accrues annually and begins with your first whole pay period. Eligible employees enjoy seven paid holidays and one floating holiday in addition to their regular PTO.
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What We Do
At Accanto Health, we walk beside clients on their path to recovery — every step of the way. We're a national healthcare company specializing in eating disorders and related conditions. Through our leading programs The Emily Program, Veritas Collaborative, and our outpatient group practice, Gather Behavioral Health, we provide exceptional, individualized care for children, adolescents, and adults of all genders. We offer multidisciplinary services across a full continuum of care, including inpatient, residential, partial hospitalization (PHP), intensive outpatient (IOP), and outpatient programs. Our services integrate a range of individual, group, and family therapy, along with nutrition counseling, psychiatry, medical care, yoga, education, and support services. If you or someone you know is struggling, call 888-364-5977 or visit accanto.com
