(EG0073) Senior Business Systems Analyst

Join Nortal for your next big adventure. We are seeking a Business Systems Analyst with a strong focus on Marketing Operations, Data Management, and System Integration.

Why join Nortal 

• Say Goodbye to Micromanagement: We champion autonomy, open communication, and respect for diversity as our core values. 

• Outcomes Over Hours: We believe in a work model focused on impact, providing you with the flexibility to balance your professional success with your personal well-being. 

• Vibrant Community: Join our close-knit LATAM remote team and connect through tech talks, virtual coffee breaks, and team-building activities. 
• Support from Day One: Our People Care team is here to support you throughout your journey, from wellness check-ins to professional growth. 

Our benefits ✨ 

• Competitive USD salary. 

• 100% remote work: While you can work from anywhere, you’re always welcome to connect with teammates and grow your network at our coworking spaces across LATAM. 

• Paid off & national holidays: Take the time you need according to your country’s regulations while receiving your full salary. 

• Sick leave: Focus on your health without stress. Take the necessary time to recover and feel better. 

• Annual credit: Spend it on the perks you love to enhance your work-life balance. 
• Team-building activities: Join us for coffee breaks, tech talks, and after-work gatherings to bond with your Nortal family and feel part of our vibrant community. 
• Birthday off: Enjoy an extra day off during your birthday week to celebrate in style with friends and family.

About the project 

As a Business Systems Analyst you will work closely with business stakeholders and technical teams to analyze processes, gather requirements, support data migration initiatives, and deliver technology-driven solutions that improve business efficiency.

What you’ll do 

• Analyze and document business processes, workflows, and functional requirements.
• Collaborate with Marketing, IT, and Data teams to identify business needs and improvement opportunities.
• Support marketing technology platforms, CRM systems, and enterprise integrations.
• Participate in data migration, data mapping, validation, and system integration projects.
• Create functional documentation, including BRDs, FRDs, user stories, process maps, and acceptance criteria.
•  Facilitate stakeholder meetings, discovery sessions, and requirements workshops.
• Perform data analysis and quality validation to ensure accuracy and consistency.
• Coordinate User Acceptance Testing (UAT) and validate solutions against business requirements.
• Identify project risks, dependencies, and opportunities for process optimization.
• Support system deployments, digital transformation initiatives, and cross-functional project delivery.

What makes you a great fit 🎯

• 5+ years of Business Systems Analysis: Experience gathering requirements, analyzing business processes, and translating business needs into functional solutions.
• 2–3+ years of Marketing Operations: Experience with marketing workflows, CRM systems, marketing automation, or marketing technology platforms.
• 3+ years of Data Management & Analysis: Experience with data validation, mapping, reconciliation, and data quality. SQL knowledge is highly desirable.
• 2–3+ years of System Integration & Data Migration: Experience supporting enterprise integrations, data migration, and system modernization projects.
• 4+ years of Functional Documentation: Experience creating BRDs, FRDs, user stories, acceptance criteria, and process diagrams.
• 2+ years of UAT & Solution Validation: Experience coordinating testing activities, validating requirements, and tracking defects.
• 3+ years of Stakeholder Management: Experience collaborating with business and technical teams to support project delivery.
• 2+ years of Agile Methodologies: Familiarity with Scrum, Agile, Jira, Confluence, or equivalent project management tools.

Global Impact, Local Culture 🌍 

For over 25 years, we’ve been shaping digital transformation, delivering complex solutions for global enterprises and public sector organizations. Today, we are at the forefront of an AI-driven transformation era, helping organizations turn data into real business value. By combining deep domain expertise with data and AI, we design solutions that create immediate impact while scaling for the future.   

We believe complexity doesn’t have to mean complicated, and that the best solutions are those that work in the real world, not just on paper. That’s why our clients trust us with their most ambitious, business-critical initiatives.  

Apply now and let’s shape the future of technology together! 🧑‍💻