Educational Representative

Job Title:  Educational Representative 

People make the difference in an outstanding company and we are always looking for exceptional people! Schmitt Music is a well-known, respected, family-owned musical instrument dealer in the Twin Cities and surrounding region. Schmitt Music aims to become our customers' preferred resource for everything they need as they pursue their musical dreams. Our passion and mission have remained the same for 125 years – Enriching lives by helping people make music! 

Position Summary: 

The Educational Representative position is a key ambassador between Schmitt Music and the academic community. With a blend of business savvy, a passion for music and the desire to help others succeed, this position supports the music community by providing exceptional customer service utilizing consultative sales in supporting music education. 

Duties and Responsibilities include, but are not limited to, the following: 

• Strategically develops and maintains relationships with music directors. 

• Provide excellent customer service. 

• Sell instruments, music, accessories and repair services to assigned districts. 

• Maintain and develop instrumental programs. 

• Assure that inventory is properly maintained and accurately accounted for at all times. 

• Work with in-store personnel and the Schmitt Director Center (SDC). 

• Attend and work events that take place during evenings and weekends. 

• Promote Schmitt Music through community outreach and engagement activities. 

• Correctly complete all required paperwork associated with sales and customer database. 

• Maintain records of customer and prospect information for follow up. 

• Assist in planning sales promotions and clinics. Promote sales by properly completing and maintaining displays and signage. 

• Consistently adhere to Schmitt Music’s non-negotiable standards. 

• Maintain Schmitt Music vehicles to company expectations 

• Other duties as assigned and based on the needs of the business. 

Desired Skills and Experience:  

• Musical instrument knowledge and/or playing experience required. 

• Strong communication skills. 

• Ability to represent Schmitt Music in accordance with Core Values. 

• Ability to write simple correspondence. 

• Excellent presentation skills in one-on-one and group situations to customers and other employees of the organization. 

• Ability to build mutually beneficial relationships. 

• Strong organizational and follow-up skills. 

• Detail oriented and ability to prioritize work while under pressure in a fast-paced environment. 

• Ability to do basic computation. 

• Ability to interpret and compute rate, ratio and percent. 

• Prioritization, problem solving and organizational skills. 

• Ability to thrive in a consultant sales environment. 

• Working knowledge of computers and Microsoft programs required. 

• The ability to work non-traditional hours including evenings and weekends is required and will occur seasonally. 

• Ability to travel daily within assigned territory. 

• Must have a valid driver’s license 

Work Environment 

• Retail and/or office-type working conditions. Daily driving and visiting schools/outside venues approximately 75%+ of work time. 

• The responsibilities of this position may frequently require using hands, reaching with hands and arms, and talking or hearing. This position may often involve standing, walking and sitting. This position may sometimes involve climbing or balancing, stooping, kneeling, crouching or crawling. The ability to taste or smell is not a demand for this position. There are no special vision requirements. 

• May often lift up to 40-50 pounds and occasionally up to 100 pounds. 

• May occasionally be required to climb a ladder, bend over and kneel to put stock away and move and carry merchandise. 

Schmitt Music is an equal opportunity employer. At Schmitt Music Company, we recognize and appreciate the importance of creating an environment in which all Team Members feel valued, included, and empowered to do their best work and bring great ideas to the company. We recognize that each Team Member’s unique experiences, perspectives, and viewpoints add value to our ability to create and deliver the best musical products and services to our customers.