The Educational Content Specialist will support ForeFlight customers through the creation of educational tools, resources, and content on the use of ForeFlight Products. Helping in the creation of a new team, the Educational Content Specialist will write instructional syllabuses, presentations, documentation, and assist in the recording of content for learning management systems. The goal will be to provide customers with a path from first-time users to ForeFlight experts that matches the world-class quality of the product they are being trained on.
Responsibilities include, but are not limited to:
- Serve as an expert on ForeFlight products, understanding features, capabilities, and potential use cases inside out.
- Create, maintain, and update educational syllabuses, LMS content, training presentations, and other types of educational content
- Meet with the engineering team and document updates prior to release
- Employ educational principles to efficiently educate and ensure customer comprehension
- Collaborate with customers to understand their business objectives and technical requirements, translating them into actionable solutions using our products.
- Help develop frameworks to enable the rapid build-out of content and sustainable maintenance with an aggressive release schedule
- Write and give presentations to customers both in webinars and at events with upwards of 600 attendees
- Travel to customers locations to provide onsite training
- Educate new employees on our applications and how customers use them
Requirements:
- Background in aviation education is required; instructional design background strongly preferred
- Excellent oral presentation skills
- Ability to outline and develop content based on educational principles that can adapt to varying customer needs and formats
- Communicate complex ideas in a manner that is understandable to customers and staff
- Work in a team to meet deadlines, event dates, and customer schedules requiring a rapid pace of development
- Experience with Macs, LMS Platforms, JIRA, Pages, Foreflight Mobile is preferred
What the Team is Saying
What We Do
ForeFlight was founded in 2007 by aviation entrepreneurs who set out to build elegant, high-performing flight planning and flight bag apps for pilots. ForeFlight Mobile, the company’s flagship product, improves situational awareness, increases productivity, and simplifies decision making for pilots and flight crews all over the world. ForeFlight is used by all segments of aviation, including general, business, commercial, and military aviation. Learn more at www.foreflight.com.
Why Work With Us
ForeFlight is unique because it is the perfect fusion of a fast-paced, innovative software company and an incredible community of aviation enthusiasts.
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Employees work remotely.
We hire in 26 states across the country with three offices located in Austin, Houston, and Portland, ME. We encourage those employees that live near an office to go in a couple days a week.
