Education Manager – Based in Paris

As part of our international growth, MERIT is looking for an Education Manager, based in Paris, to help build and execute our French education and field strategy. You will play a key role representing Merit with Sephora customers, providing feedback to the commercial teams and defining the education strategy.

Key responsibilities:

• Represent the brand as the primary point of contact for our retail partners (in-store and country level education teams), driving the in-store sales and trainings within designated territory
• Achieve targeted territory sales growth, with all activities and initiatives aligned to achieving this core objective
• Develop effective store management and in store team relationships, that drive support, brand advocacy, and long term growth
• Develop a deep understanding of each store’s performance, customer profile, and opportunities to create tailored, store-by-store sales strategies that support the achievement of sales and KPI goals
• Create and deliver high impact education strategies for in-store training sessions, Sephora university, Sephora train-the-trainers and any wider training opportunities
• Train and educate freelancers, agencies, and new hires on selling techniques, brand storytelling and in-store performance expectations to ensure consistent and impactful brand representation
• Take leadership with scheduling and managing in-store freelancers, including setting KPIs, daily store targets and measuring their success
• Plan and execute successful in-store events to boost brand visibility and increase sales, working closely with the international & global team to ensure alignment with brand guidelines
• Apply market knowledge and retail insights to identify and advise on in-store marketing initiatives that drive brand visibility and awareness
• Maintain strong communication and relationships across the internal business to ensure cross-functional alignment and prioritization of key initiatives, ensuring to participate in team meetings to strategies opportunities
• Support with submitting weekly sales recaps for your territory, highlighting key success’s, challenges or key learnings
• Ensure in-store visual merchandising standards are consistently met, proactively identifying, escalating, and supporting the resolution of any merchandising issues
• Monitor and manage in-store stock levels to ensure accuracy and availability, proactively communicating with store and corporate teams to flag discrepancies and support timely resolution
• Assist with any additional eventing, training, and/or media opportunities that might require your support

Profile:

• Strong beauty sales experience, including experience in Sephora field sales
• Proven success in event planning and executing in store sales and training strategies
• Excellent relationship building skills with team members and management at all levels
• Effective communication, negotiation and management skills
• Ability to analyse sales data and track performance results and insights
• Ability to thrive in a fast-paced environment
• Passion for the beauty industry
• Availability to work alternating Monday-Friday and Tuesday-Saturday schedules, plus full weekends as needed, with travel flexibility

Localisation : Paris

Type de contrat : CDI 

Manager : Sr. Manager Commercial and Education EMEA