Job Title: EDI Support Specialist
Location: Remote
Department: Information Technology
Job Summary
The EDI Support Specialist will be responsible for supporting Electronic Data Interchange (EDI) processes to ensure seamless integration between internal systems and external trading partners. This role involves troubleshooting EDI transactions, maintaining data integrity, and collaborating with cross-functional teams to support order-to-cash and procure-to-pay processes.
Key Responsibilities
- Monitor, maintain, and troubleshoot EDI transactions to ensure timely and accurate data exchange.
- Collaborate with internal teams and external partners to resolve EDI-related issues promptly.
- Support and enhance EDI workflows for order-to-cash and procure-to-pay processes.
- Document EDI processes, configurations, and troubleshooting steps for knowledge sharing.
- Assist in onboarding new trading partners and implementing EDI standards.
- Work closely with ERP and IT teams to ensure EDI integration aligns with business requirements.
Required Qualifications
- Strong knowledge of EDI standards and protocols (e.g., X12, EDIFACT).
- Proven experience in EDI troubleshooting and issue resolution.
- Experience in a manufacturing or distribution environment.
- Understanding of order-to-cash and procure-to-pay business processes.
- Excellent problem-solving skills and attention to detail.
- Strong communication skills for working with internal teams and external partners.
- Ability to work independently, manage multiple tasks, and thrive in a fast-paced environment.
- Quick learner with a proactive and collaborative approach.
Preferred Qualifications (Nice to Have)
- 4+ years in an EDI or technical analyst role.
- Familiarity with SPS Commerce EDI solutions.
- Experience with Epicor EDI HQ platform.
- Knowledge of IBM i (AS/400, iSeries) ERP systems.
- Basic understanding of ERP integration and data mapping.
Skills Required
- Strong knowledge of EDI standards and protocols, including X12 and EDIFACT
- Experience troubleshooting and resolving EDI issues
- Experience in a manufacturing or distribution environment
- Understanding of order-to-cash and procure-to-pay business processes
- Excellent problem-solving skills and attention to detail
- Strong communication skills for working with internal teams and external partners
- Ability to work independently, manage multiple tasks, and work in a fast-paced environment
- Quick learner with a proactive and collaborative approach
- Four or more years of experience in an EDI or technical analyst role
- Familiarity with SPS Commerce EDI solutions
- Experience with Epicor EDI HQ
- Knowledge of IBM i, AS/400, or iSeries ERP systems
- Basic understanding of ERP integration and data mapping
Highline Warren Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Highline Warren and has not been reviewed or approved by Highline Warren.
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Healthcare Strength — Health coverage is described as solid, with a Blue Cross Blue Shield PPO option and generally decent pricing for family coverage. Medical, dental, and vision are part of the standard offering.
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Retirement Support — A 401(k) plan with a company match is available. Matching contributions are noted alongside a multi‑year vesting schedule to confirm for the specific role.
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Leave & Time Off Breadth — Paid time off, paid holidays, and floating holidays are included in the package. Scheduling flexibility and acceptable PTO are noted in some roles.
Highline Warren Insights
What We Do
Highline Warren is North America's premier distributor of automotive oils, chemicals and consumable products, offering strategic manufacturing and market exclusives such as MAG 1®, Prime Guard®, Rain-X® Windshield Wash and BlueDevil®. With an ever-growing brand portfolio, multiple manufacturing and distribution facilities across North America and investments into new capabilities and technology, Highline Warren is able to service 99% of the United States more efficiently and effectively than ever before. For more information, please visit: www.highlinewarren.com
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