Job Description:
SBI EDI Integration Sterling Resource
Job Location: Hyderabad / Bangalore / Chennai / Kolkata / Noida/ Gurgaon / Pune / Indore / Mumbai
Please find the below Job description for the SBI/EDI resource.
- Resource should have 7+ years’ experience in EDI integration in Sterling B2Bi translation software application
- Extensive experience supporting production support environments, including ticket ownership from creation through closure
- The role entails the following skillset:
- Be a member of offshore production support technical team that provides production support services for clients including:
i. Monitor the production and test systems
ii. Respond to system tickets/emails generated and assigned to the EDI team
iii. Ensure that all processes and procedures required by the team are documented, including response timeframes in order to meet client Service Level Agreements.
iv. Ensure that processes are being followed and documentation is disseminated to the team/stakeholders
- Excellent trouble shooting skill is a must and must have experience delivering within SLA’s in a production support role.
- Open and manage tickets with IBM
- Open and manage tickets in Service Now (Incident/change management ticketing system)
- Liaise with the client on production support issues and recommendations
- Requires thorough understanding of client’s business and applications
- Knowledge of industry EDI guidelines (i.e. EDI ANSI X12, XML etc.) and specifications for customer/supplier communities
- Creates and maintains trading partner setups/envelopes and configurations
- Knowledge of file transfer communication protocols (i.e. managing and implementing AS2 certificate renewals, VAN, FTPS etc.)
- Ensures defects found in products are logged, monitored, fixed and reported complete
- Creates or supports unit/system/integration test plans and cases for software elements
- Conducts or supports system/integration/parallel testing
- Follows source control process using Software configuration management (SCM) tool and promotes objects through the environments according to published process and release schedule
- Validates proper configuration items (CIs) have been deployed correctly
Executes post-implementation validation – ensures data is processing as expected in the system
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Skills Required
- 7+ years of experience in EDI integration using IBM Sterling B2Bi translation software
- Experience supporting production environments and owning tickets through closure
- Excellent troubleshooting skills and experience delivering within service-level agreements
- Experience managing IBM support tickets
- Experience using ServiceNow for incident and change management
- Knowledge of EDI standards including ANSI X12 and XML
- Experience creating and maintaining trading partner setups, envelopes, and configurations
- Knowledge of AS2, VAN, FTPS, and related file transfer protocols
- Experience supporting unit, system, integration, or parallel testing
- Experience with source control, software configuration management, and environment promotion processes
- Experience validating configuration item deployments and post-implementation data processing
- Willingness to work from or near Hyderabad, Bangalore, Chennai, Kolkata, Noida, Gurgaon, Pune, Indore, or Mumbai
DXC Technology Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about DXC Technology and has not been reviewed or approved by DXC Technology.
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Healthcare Strength — Health coverage includes multiple national carrier options and plan types, with HSA eligibility where applicable. Feedback suggests the medical, dental, and vision lineup is broad and comparable to large-firm offerings.
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Retirement Support — A 401(k) program with employer matching and an annual true-up is available, with standard vesting provisions. This structure can help employees capture matching contributions over the year if contribution rates vary.
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Leave & Time Off Breadth — Flexible or “unlimited” vacation is offered for many U.S. roles instead of accrual-based PTO. Feedback suggests the approach can support work-life balance when team norms allow adequate time away.
DXC Technology Insights
What We Do
DXC Technology is a Fortune 500 global IT services leader. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with strong values, and fosters a culture of inclusion, belonging and corporate citizenship. We are DXC.









