Ecommerce Specialist

Posted 2 Days Ago
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Islington, London, England, GBR
In-Office
Mid level
eCommerce • Fashion • Retail
The Role
Coordinate e-commerce and production teams to manage daily website operations, product uploads, QC of imagery, stock checks, site merchandising, SEO improvements, analytics, and campaign or product launches to improve conversion and reduce returns.
Summary Generated by Built In

Four Marketing was founded in 1997 and has since grown into one of the UK’s most influential 360° fashion wholesale, design, and retail businesses.

From our bespoke 45,000 sq ft location in London’s dynamic King’s Cross quarter, not only are we deeply rooted in the very heart of the UK’s fashion scene, but we’re also well connected to reach a global fashion audience.

We are currently recruiting for a Ecommerce Specialist to join our Ecommerce team on a full-time, permanent basis.

Purpose of the Role:

This role will involve coordinating our e-commerce and production teams in the day-to-day operation of all our websites.

It will be a varied role that requires strong organisational skills and workload management in order to perform daily activities, as well as an ability to react positively to short-notice requests.

Being involved in multiple projects will provide a challenging and often fast-paced working environment where communication is key.

The successful candidate needs to have previous e-commerce experience, in addition to having a proactive and positive attitude.

An interest in online fashion retail will be highly beneficial, while an eagerness to learn and to contribute to the performance of our team will be essential.

Main duties and responsibilities:

  • Responsible for reviewing product information and liaising with customer services/ecom operations for immediate/tactical improvements to help reduce returns
  • Coordinate product launches and peak trade actions with the marketing team and other departments
  • Ensure alignment with internal teams and suppliers to ensure timely development and launch of all projects/campaigns
  • Assist in product and category production - responsible for uploading and maintaining product descriptions, prices, imagery, video, and quality checking in-line with internal deadlines
  • Review and QC retouched images as they come back, to ensure products are set to live within deadline
  • Liaising with our partners to conduct stock checks, stock fragmentations and intake, working to maximise sales opportunities
  • Support of onsite visual merchandising, actively working to improve conversion and sell through.
  • Conduct weekly site walk-throughs, across stores and devices
  • Key member of the team for site refreshes, going in and out of Sale periods, Seasonal launches etc
  • Work with the wider team to improve SEO on key landing pages
  • Assist in onsite trading opportunities and identify/champion/drive areas that will improve conversion and basket value
  • Assist in driving onsite recommendations and personalisation
  • Assist in web analytics and online marketing data dives that keep the Ecommerce business moving forward, identifying new opportunities both globally and in local markets
  • Assist in improving UX and sales through the onsite search channel

Please note, the roles and responsibilities listed above are indicative of the position and are not exhaustive and the role includes actions based on any reasonable requests by a line manager.

The successful candidate will enjoy access to a variety of discretionary benefits, such as:

  • 21 days annual leave entitlement, plus bank holidays each year
  • Generous staff discount across a variety of brands
  • Auto-enrolment into the company pension scheme
  • Cycle-to-work scheme
  • Charity time-bank scheme
  • Ability to purchase additional annual leave

This role is based in our London office, 5 days per week.

Skills Required

  • Previous e-commerce experience
  • Strong organisational skills and workload management
  • Proactive, positive attitude and ability to react to short-notice requests
  • Good communication and cross-team coordination skills
  • Experience uploading and maintaining product content (descriptions, pricing, imagery, video) and quality checking
  • Interest in online fashion retail
  • Familiarity with SEO, web analytics, onsite merchandising and conversion optimisation
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The Company
HQ: London
75 Employees
Year Founded: 1996

What We Do

Four Marketing Group was founded over 25 years ago in London. The Group’s portfolio of businesses continues to grow, always seeking excellence in the products it distributes. Four Marketing Group consists of a number of luxury brand businesses including: Four Marketing; the founding company, providing wholesale sales, agency representation and distribution Four Works; our DTC service offering, operating retail stores, eCommerce and warehousing for key brand partners. Present Agency; our digital agency, delivering a diverse range of services, from creative fashion campaign development to press communication. Agent Provocateur; An iconic label defined by confidence, sensuality and irreverence with boutiques operating across Europe, America and Asia. Empowering individuals and pushing boundaries since 1994. For more information and job roles with Agent Provocateur, please visit: https://www.linkedin.com/company/agent-provocateur/jobs Albam; A contemporary menswear label founded in 2006, characterised by the timeless utilitarian design ethos and high-quality construction Arctic Army; Since its arrival in 2017, Arctic Army encapsulates a unique aesthetic for the outerwear market and the combination of refined tailoring and over-the-top silhouettes creates bold, yet wearable pieces. Unapologetic outerwear has become a mantra of sorts for Arctic Army, which is a strong reference to the brand’s luxury and maximal ethos with a 90s inspired ‘forever mood’.

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