An exciting role has arisen within our incredible Digital & eCommerce team as eCommerce Specialist! you will be instrumental in the day to day trade of the Showpo website and will work closely across the business with Product, Operations and Marketing - ensuring a 360 seamless web journey to drive conversion in a brand led environment.
Working directly with our eCommerce Trading Manager you will be analysing eCommerce trade metrics for informed decision making and driving growth through strategy while retaining a customer lens to engage the Showpo community.
Sound interesting? Read on!
Day to day, you will:
- Monitor key metrics (conversion rate, AOV, bounce rate, revenue) and take proactive action to improve performance, including coming up with hypotheses for testing
- Alert the wider team of any abnormalities and actively work to problem solve/troubleshoot
- Keep the customer lens front of mind throughout trade actions, supporting customer retention strategy
- Work closely with our Marketing Team to ensure all initiatives are aligned and achievable from an Ecommerce capacity
- Updating content within Shopify and our CMS systems to ensure accurate and tailored trend based content
- Homepage and asset flips inline with new launches and sales periods
- Participate in monthly trend planning sessions to guide product placement, and go-live timings
- Implement SEO recommendations, namely product population and content
- Oversee Shopify backend management in collaboration with the Ecommerce Trading Manager
- Be a specialist within our tech stack - such as Shopify, Nosto, Sanity and Hydrogen.
- Work alongside the digital team to manage external agencies across SEO and development
Who are you?
- Genuine understanding and passion for fashion
- 2+ years working with Shopify
- Experience working across multiple markets (AU, US, UK)
- Experience using Google Suite or similar
- Proven experience working in a high performing, fast paced digital team
- Previous experience driving growth in emerging markets, acutely tailored to localisation
What's in it for you?
- Hybrid work environmanet - 3 days from home and 2 in the office!
- 50% staff discount, monthly staff sample sales, dog-friendly office, plus discounts at places such as Peaches Pilates studios and the cinema!
- Showpo paid 24/7 GP access through our Updoc employee healthcare benefit! (Including prescriptions and referrals sent straight to your phone)
- Enjoy financial advice and discounts through our Commbank Workplace Banking Program
- We encourage our team to make time for fun - from Games Night and Parties to Friday bubbles and our “I S**t Rainbow” recognition awards
- Plus: brekkie bar, EAP mental health support, Showpo Coffee Club, Showpo Wellness Club
- What matters to us - we support The Hunger Project through our donations, staff sample sales, yearly edits and awareness.
- We were recently the first ever business in Australia to gain our "Endometriosis friendly" workplace accreditation through Endometriosis Australia
Skills Required
- 2+ years working with Shopify
- Experience working across multiple markets (AU, US, UK)
- Proven experience working in a high performing, fast paced digital team
What We Do
Showpo is an Australian owned, social media led e-commerce brand, redefining fashion retail for the next generation of women. Founded in Sydney in 2010 by Jane Lu, what started as a platform to disrupt the traditional retail model, is now a global fashion destination. We connect a community of millions around the world to inspiration, discovery and the latest trends, with new styles dropping weekly. Through a curated offering of apparel, beauty, accessories and footwear, we exist to make fashion accessible, from social to your door. SHOP: www.showpo.com FACEBOOK: fb.com/iloveshowpo INSTAGRAM: @showpo TIKTOK: @showpo
