As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day.
Introduction: A Career at HARMAN Lifestyle
We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. As a member of HARMAN Lifestyle, you connect consumers with the power of superior sound.
- Contribute your talents to high-end, esteemed brands like JBL, Mark Levinson, Revel, Denon, and Bowers & Wilkins
- Unite your passion for audio innovation with high-tech product development
- Create pitch-perfect, cutting-edge technology that elevates the listening experience
About the Role
We are seeking a data-driven and collaborative eCommerce Product Owner to join the Global Direct-to-Consumer (DTC) team for the Sound United business unit within Harman’s Lifestyle division. In this role, you will oversee the stability, scalability, and day‑to‑day operations of our global Salesforce Commerce Cloud (SFCC) landscape. This includes managing complex system integrations, leading technical troubleshooting, and partnering with engineering teams to ensure our eCommerce ecosystem performs reliably and evolves with the business. A strong developer background is essential for understanding system architecture, validating code quality, and guiding technical decisions across the stack.
What You Will Do
- Lead daily technical operations, monitoring, and optimization of the eCommerce tech stack (SFCC, Aftership, Yotpo, Klaviyo, Drive Commerce, Wistia, etc.), including evaluating and integrating AI‑driven tools that improve uptime, detection, personalization, and performance.
- Manage and maintain integrations into SFCC from OMS, ERP, CRM, and marketplace channels, acting as the primary technical escalation point for engineering partners while overseeing safe and effective use of AI‑powered automation and data enrichment.
- Improve platform reliability by identifying technical gaps, resolving root‑cause issues, and implementing scalable solutions using AI‑assisted insights, anomaly detection, and predictive monitoring.
- Own the technical work lifecycle—scoping requirements, prioritizing backlogs, and validating development output—ensuring AI‑driven features meet quality, transparency, and ROI expectations.
- Evaluate, architect, and document new tools and integration patterns while clearly communicating technical constraints, risks, opportunities, and AI‑related considerations to non‑technical stakeholders.
What You Need to Be Successful
- Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent experience demonstrating strong technical, analytical, and system‑design capability, ideally with exposure to modern AI concepts and model‑driven workflows.
- Minimum of 5 years operating enterprise eCommerce platforms (ideally SFCC) with deep understanding of platform operations, integrations, data flows, and downstream systems, plus hands‑on experience with AI‑driven commerce capabilities.
- 5+ years of technical product leadership, including requirements gathering, writing user stories, managing backlogs, and verifying engineering output, with the ability to evaluate AI‑enabled initiatives for feasibility and value.
- Strong troubleshooting and diagnostic skills across front‑end, backend, APIs, and middleware layers, including experience applying AI‑assisted debugging and monitoring tools.
- Experience improving performance and reliability through monitoring, alerting, logging, release management, and coordination with QA and UX teams—ideally with AI‑enhanced observability tools.
Bonus Points if You Have
- MBA or Master’s in a related field.
- Experience working within a multi‑brand portfolio.
- SQL or similar query‑language skills, including preparing datasets for AI‑driven analysis.
- Experience with A/B testing platforms (Optimizely, Varify), especially those with AI‑powered experimentation or personalization capabilities.
What Makes You Eligible
- Willingness to travel 5% domestically.
- Be open to working in the Carlsbad, CA office (hybrid option available; flexibility to come into the office on short notice when needed is appreciated).
- Due to the nature of global infrastructure, you understand that flexibility in working hours is required.
- Successfully complete a background investigation and drug screen as a condition of employment (post-offer)
What We Offer
- Competitive wellness benefits and 401K Retirement Savings plan.
- An inclusive and diverse work environment that fosters and encourages career development opportunities.
- Flexible work schedule with a culture encouraging work-life integration and collaboration in a global environment.
- Professional development opportunities through HARMAN University’s business and leadership academies and extensive course catalog.
- Tuition Reimbursement.
- Access to employee discounts on world-class HARMAN products (JBL, Harman/Kardon, Bowers & Wilkins, Dennon, Marantz, Polk, Definitive Technologies).
- “Be Brilliant” employee recognition and rewards program.
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Salary Ranges:
HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Skills Required
- Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent
- Minimum of 5 years operating enterprise eCommerce platforms, ideally SFCC
- 5+ years of technical product leadership experience
- Strong troubleshooting and diagnostic skills across front-end, backend, APIs, and middleware
- Experience improving performance and reliability through monitoring and alerting
Harman Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Harman and has not been reviewed or approved by Harman.
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Healthcare Strength — Healthcare coverage is described as comprehensive, often including medical, dental, and vision plans, with HSAs/FSAs and disability or life insurance also referenced. Wellbeing support such as EAP access and onsite occupational health services is also part of the package in some regions.
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Wellbeing & Lifestyle Benefits — Lifestyle-oriented benefits include employee product discounts and region-specific perks like free fruit deliveries, Cycle to Work schemes, and meal coupons or allowances. Flexible schedules and work-from-home options are also part of the overall offering where roles and projects allow.
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Fair & Transparent Compensation — Pay is repeatedly characterized as solid or market-aligned for many roles, with salary payments described as consistent and on time. Compensation is also tied to performance in some accounts, reinforcing a perception of basic fairness for a portion of employees.
Harman Insights
What We Do
Headquartered in Stamford, Connecticut, HARMAN (harman.com) designs and engineers connected products and solutions for automakers, consumers, and enterprises worldwide, including connected car systems, audio and visual products, enterprise automation solutions; and services supporting the Internet of Things. With leading brands including AKG®, Harman Kardon®, Infinity®, JBL®, Lexicon®, Mark Levinson® and Revel®, HARMAN is admired by audiophiles, musicians and the entertainment venues where they perform around the world. More than 50 million automobiles on the road today are equipped with HARMAN audio and connected car systems. Our software services power billions of mobile devices and systems that are connected, integrated and secure across all platforms, from work and home to car and mobile. HARMAN has a workforce of approximately 30,000 people across the Americas, Europe, and Asia. In March 2017, HARMAN became a wholly-owned subsidiary of Samsung Electronics Co., Ltd. HARMAN is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply. HARMAN offers a great work environment, challenging career opportunities, professional training and competitive compensation. Looking for a challenge where your experience is valued? Come see what you can achieve as a leader with HARMAN!
