The Role
Lead execution and optimisation of onsite personalisation and product recommendation strategies using Dynamic Yield. Configure, launch and refine targeted experiences, monitor uplift and performance, collaborate with Merchandising, produce reporting and data validation, and identify growth opportunities to improve eCommerce conversion and discovery.
Summary Generated by Built In
eCommerce Personalisation & Optimisation Specialist
Ko wai mātou – About us
Kia ora. We’re Foodies. You know New World, PAK’nSAVE and Four Square right? That’s us! With 300+ stores and over 24,000 Foodies across Te Ika-a-Maui, our North Island Co-op has the privilege of helping New Zealanders get more out of life. Locally owned, we reflect the communities we serve, and we celebrate our people - our taonga, every day for being uniquely them.
Our eCommerce team plays a critical role in shaping the future of online shopping for Kiwi households. From digital merchandising to personalised customer experiences, we’re focused on delivering an intuitive, relevant and high‑performing online journey that makes shopping easy.
Te Tūranga – About the role
As our eCommerce Personalisation & Optimisation Specialist, you’ll lead the execution and continuous optimisation of our personalisation and product recommendations strategy across Foodies’ online platforms.
You’ll also:
· Act as the subject matter expert for Dynamic Yield, guiding best practice across eCommerce and Marketing teams
· Translate trading goals and business priorities into tailored Dynamic Yield use cases
· Configure, launch and continuously evolve onsite personalisation, recommendations and targeted experiences
· Monitor, analyse and report on uplift, incrementality and performance to inform ongoing prioritisation
· Work with Merchandising to ensure category plans and new product launches are well supported online
· Stay across eCommerce and personalisation trends, identifying growth opportunities
· Produce reporting, data validation and documentation that supports decision‑making and optimisation
Ngā painga – What we offer
We’re committed to providing awesome experiences for our people, including offering a range of benefits
· Free carparking - we’ve got over 1,000 carparks including EV plugs
· Southern Cross Healthcare Package
· Onsite café with subsidised meals, mini mart, 5% discount at our retail stores
· Flexible working options, a day off on your birthday, lots of fun on site activities
· Inhouse learning and development programmes and courses, flu vaccinations, and social network groups (we call them Tribes).
He kōrero mōu – About you
You’re curious, analytical and passionate about delivering customer‑led digital experiences. You thrive at the intersection of data, technology and retail, and you’re energised by seeing measurable results from your work.
You’ll bring:
· Experience executing personalisation or recommendation strategies within Dynamic Yield or a comparable platform
· Ability to convert commercial goals into personalisation use cases
· Solid understanding of eCommerce merchandising, search and product discovery principles
· Strong communication skills, able to explain personalisation concepts to non‑technical stakeholders
· Experience using search optimisation tools and content management platforms
· Strong attention to detail and a data‑driven mindset
Experience awesome. Achieve awesome. Be awesomely you.
We’re proud to have a focus on Diversity & Inclusion here at Foodies and welcome courageous behaviour, encourage togetherness, inspire our people to be their best selves in our Foodies whānau.
If you require accessibility support to ensure you can fairly access our recruitment process, please reach out to [email protected]. Accessibility support could include, interview location, sign language interpreter, assistive technology.
Don’t ‘cart’ around – apply now!
Top Skills
Content Management Platforms
Dynamic Yield
Search Optimisation Tools
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The Company
What We Do
Foodies is a cooperative, made up of 22,000 kiwis just like you, working hard to make sure New Zealanders get more out of life. Chances are you have been one of our customers, we serve more than 1.4 million kiwis each week through our PAK’nSAVE, New World, Four Square and Gilmours stores.
We have more than 350 stores up and down the North Island, from Houhora in the far north, to Island Bay in the coolest little capital in the world. And we have support centres in Auckland, Palmerston North and Wellington.
Check out www.foodstuffs.careers to hear our people talk about what they do, why they do it, and to hear about some of the coolest career opportunities in NZ.
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