Ecommerce Manager - Cotton On Global Support Centre

Posted 6 Days Ago
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Geelong, Victoria, AUS
In-Office
Entry level
eCommerce • Fashion • Retail
The Role
Manage the online channel’s financial strategy, sales targets, forecasting, web analytics, trade activity, and commercial growth. Develop promotional and category strategies with digital marketing, merchandising, and planning teams. Analyze stock and trade opportunities, report performance, lead cross-functional initiatives, coach team members, and drive online revenue and profit outcomes.
Summary Generated by Built In

Do you speak fashion? We're hiring, let’s chat!
 

ABOUT US

Born in Australia, loved around the world. 
 
At Cotton On, we know good style goes well beyond what's in your wardrobe. We’re here to inspire, spark joy and bolster self-expression and creativity. We want our community to feel seen, heard and celebrated, and as a brand, we want to use our voice to make a positive difference in people's lives.
 
We’re playfully rebellious and always optimistic. Join our world and let's do good things together.
 

ABOUT THE ROLE

We are looking for a results driven individual to join our Cotton On team as an Ecommerce Manager. You will enable our vision by managing the financial strategy, execution and delivery of commercial outcomes for our online channel. You will focus meeting sales budgets and increasing growth profit for our market by using sales forecasting skills and web data analysis to determine trade activity and report on progression to ensure that we are meeting our targets and objectives.

You will work closely with the Digital Marketing, Merchandise and Planning teams to develop strong category focus, promotional strategies and tactical activities that will support the growth of our online channel, as well as identify trade opportunities through stock, commerce and trade analysis. If you are someone who is passionate about supporting a team to deliver results that impact the success of online trade, then this could be your new role.

SKILLS & EXPERIENCE


•    Demonstrated experience in an Ecommerce Manager role
•    Extensive experience establishing growth strategies, financial budgets and driving commercial outcomes
•    Excellent analytical skills, including the use of web analytics tool, financial analysis and forecasting
•    Strong project management and problem solving skills, including the ability to adapt to a dynamic and ever-better environment
•    Outstanding interpersonal and communication skills, with the ability to coach and lead a team to drive results
•    Experience with eCommerce platforms, tools and technologies used for website merchandising and management
•    Ability to work with cross-functional teams including merchants, marketing, creative and key stakeholders


BENEFITS
 

• Competitive salary
• Flexible working options & people-first leave initiatives
• Access to our world-class Support Centre, with an in-house restaurant & state-of-the-art wellness centre featuring free gym & holistic health services
• Subsidised onsite childcare centre
• 50% off our Brands | Cotton On, Cotton On Body, Cotton On Kids, Rubi Shoes, Typo, Factorie & Supre
• 24/7 Wellness support – mental health, relationships, family + more
• Local & Global career growth
• Discounts for you & your family – medical, travel, financial + more
• Performance & Peak incentives to reward + recognise our team
• Returnity - Paid program for new parents heading back to work
• Bring your dog to work
• Recognition, team connection moments & more!
 
 
Cotton On’s purpose is to make a positive difference in people’s lives. Born in Australia, Cotton On is a global fashion and lifestyle retailer with eight brands across 22 countries and 1,500 stores. Powered by 20,000 team members, who together with our customers, are making a positive impact through one life-changing Foundation. Taking their Aussie lifestyle to the world and delivering Good along the way, Cotton On brands offer youthful fashion and lifestyle products across women's, men’s, kids, body, accessories and stationery. 
 
We are proud of our diverse global workforce of 20,000 team members from countless nationalities, and we strongly welcome and encourage individuals of all backgrounds to apply with us.
 
We are focused on bringing more voices, experiences and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and our customers.
 
If you have any individual needs in order to fully participate in the recruitment process, please contact us at [email protected] so we may support you in completing the job application process.

Skills Required

  • Demonstrated experience in an Ecommerce Manager role
  • Extensive experience establishing growth strategies, financial budgets, and commercial outcomes
  • Excellent analytical skills, including web analytics, financial analysis, and forecasting
  • Strong project management and problem-solving skills
  • Outstanding interpersonal and communication skills
  • Ability to coach and lead a team to drive results
  • Experience with eCommerce platforms, tools, and technologies for website merchandising and management
  • Ability to work cross-functionally with merchants, marketing, creative, and stakeholders

Cotton On Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cotton On Group and has not been reviewed or approved by Cotton On Group.

  • Wellbeing & Lifestyle Benefits — Perks such as the 50% staff discount, wellness resources, and occasional gym or parking access are consistently positioned as strong advantages, especially for retail and early‑career roles. These lifestyle-oriented offerings contribute to a more appealing day-to-day experience.
  • Strong & Reliable Incentives — Incentive structures include performance incentives, recognition awards, and annual incentive trips linked to company programs. These mechanisms are framed as meaningful motivators that complement base compensation.
  • Flexible Benefits — Flexible scheduling, mobile scheduling tools, shift swaps, and digital leave management enable adaptable work patterns. This flexibility is particularly useful for students and casual workers.

Cotton On Group Insights

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The Company
HQ: Geelong, Victoria
10,370 Employees
Year Founded: 1991

What We Do

Our purpose has always been to make a positive difference in people’s lives, and our team and customers are at the heart of this. We started in 1988, with our first ‘shop’ being the boot of a Ford Bronco parked at The Beckley Market in Geelong, Australia. Inside? A stack of denim jackets; it was the start of something big. Our vision is to take our eight Aussie lifestyle brands to the world, delivering Good along the way. And we know that our responsibility goes far beyond selling great products. We work to prioritise people and the planet, while making products our customers love, ones that we can all be proud of. We’re a diverse bunch from all around the world who love to think big. We live for a challenge and give anything a go. We work hard and pride ourselves on creating an environment free from hierarchy and ego. One that promotes creativity and self-expression, allowing our team to do what they do best. We look after our people 24/7 – not just when they’re at work, but outside of it too. Since day one, our team members have been like great mates to us – and you look after your mates. We support and empower our team members to be the healthiest versions of themselves. And we keep it real, always. We’re customer-obsessed in everything we do, and believe us when we say the obsession is real! When you join our team, you’re part of something bigger – you’re here to be inspired, to learn, to do the right thing, and above all else, to make a positive difference. 20,000 people. 8 brands. 20 countries. 1,300 stores (and counting) and one life-changing Foundation. That's Cotton On Group.

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